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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Everything is good except no loaner service. Gotta do Uber go home and back
Business response:
We are grateful for your positive feedback and appreciate you taking the time to share your experience with us. It's wonderful to hear that you found everything good overall during your visit to Serramonte Ford. We understand that transportation arrangements can be inconvenient when you need alternative options like rideshare services to get home and back. Your feedback about loaner vehicle availability is valuable to us as we continuously work to enhance our customer service offerings. We truly value your business and appre... read more
It was a software recall.
Business response:
We are honored to hear about your experience with the software recall service. Your 5-star rating means a great deal to us at Serramonte Ford. We understand that recall visits can sometimes feel inconvenient, and we appreciate your trust in our team to handle the software update efficiently. Your feedback helps us continue providing reliable service for all our Ford Explorer ST owners. Thank you for choosing us for your vehicle's maintenance needs.
Fast , reliable and easy communication. There pick up and drop off is very convenient. Thank you to all Serramonte Fords personnel!!!!!!
Business response:
We sincerely value your wonderful feedback about your experience with us. It's fantastic to hear that our service was quick and dependable, and that our communication made everything smooth for you. We're especially pleased that our vehicle pickup and delivery service worked well for your needs. Your kind words about our entire team mean so much to us at Serramonte Ford. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.
My experience was excellent I will bring my car back
Business response:
We are thrilled to hear about your excellent experience with us! Your satisfaction means everything to our team, and we're delighted that we met your expectations. We truly appreciate your trust in bringing your vehicle back to Serramonte Ford for future service needs. Your loyalty as a 2022 Ford Edge SEL owner is valued, and we look forward to continuing to provide you with the same high-quality service experience.
Carlos Alcala an crew always take good care of me and my Mustang.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It means so much to know that you consistently receive excellent care for your Mustang. Our dedicated crew takes great pride in providing outstanding service to every customer, and your kind words truly highlight their commitment to excellence. We appreciate your loyalty to Serramonte Ford and look forward to continuing to serve you and your vehicle for years to come.
Excellent job! A professional and knowledgable staff
Business response:
Thank you for your wonderful feedback! We take great pride in having skilled staff members who deliver quality service. Your positive comments about their expertise truly make our day. We appreciate you taking the time to share your experience and look forward to serving you again at Serramonte Ford.
Great good knowledgeable team very professional
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our knowledgeable and professional team. Your kind words mean the world to us at Serramonte Ford. Thanks for choosing us!
Did what I asked. No pressure to "upgrade" to things that weren't necessary.
Business response:
Thank you for taking the time to share your experience with us. We're thrilled to hear that our team delivered exactly what you needed without any unnecessary pressure. Your satisfaction means everything to us, and we truly appreciate customers like you who recognize our commitment to honest, straightforward service. It's wonderful to know that we could provide you with the quality experience you deserved as a Ford F-150 SuperCrew owner. We look forward to continuing to serve you and your vehicle's needs in the future.
I always trust Serramonte Ford for efficiency and great care for my car. There is an attention to detail that I appreciate. Also I am always treated kindly.
Business response:
Thank you for sharing your experience with our team. Your trust in our efficiency and care for your vehicle means the world to us.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,289 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.