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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
car was serviced fine and completed timely. car was little smudged on right fender
Business response:
We are delighted to hear that your service experience was completed in a timely manner and that your vehicle received the care it needed. We understand your concern about the smudge that was noticed on the right fender after service. Your feedback helps us ensure we maintain the highest standards for vehicle presentation when returning cars to our valued customers. We truly appreciate you taking the time to share your experience with us and look forward to serving you again in the future.
Jared was very attentive and the valet service was very convenient.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your feedback about the attentive service you received truly means a lot to us. We're delighted that the valet service added convenience to your visit and made everything smoother for you. At Serramonte Ford, we strive to provide exceptional care for every customer, and it's fantastic to know we succeeded in making your experience a positive one. Thank you for choosing us and for sharing your thoughts.
The service is efficient and good customer care.
Business response:
We greatly appreciate your feedback about the efficient service and quality customer care you experienced. It's wonderful to hear that our team was able to provide you with the level of support you deserved. Your positive experience means a great deal to us, and we're thrilled that we could meet your expectations. We look forward to continuing to serve you and your vehicle with the same dedication in the future.
Emad apologized for not noticing a missing piece on the interior of a door. He took care of it quickly. This was the best experience that I've had with this ford service center.
Business response:
We deeply appreciate your feedback about your service experience with us. It's wonderful to hear that our team member quickly resolved the interior door piece issue and made things right for you. Your recognition of the prompt attention you received truly means a lot to us. We're thrilled that this visit to our service center exceeded your previous experiences and set a new standard for you. Thank you for taking the time to share these positive remarks about your service - feedback like yours motivates our entire team to con... read more
Prompt, thorough, and friendly service!
Business response:
Thank you for your review! We're delighted to hear about your excellent experience with our team. Your feedback about receiving quick, comprehensive, and welcoming service truly means a lot to us at Serramonte Ford. It's wonderful to know that we met your expectations and provided the level of care you deserve. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you in the future.
Carlos is great. Got vehicle within a reasonable time frame
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful that you found the service delivery timeline to be reasonable and that everything went smoothly with getting your vehicle. Your satisfaction with the process means a great deal to us at Serramonte Ford, and we truly appreciate you taking the time to share your feedback. Thank you for choosing us for your automotive needs.
Nice service Very good Very fast
Business response:
We are overjoyed to hear about your wonderful experience with us! Your kind words about our excellent service quality and efficient process truly mean the world to our team. We take great pride in providing outstanding customer care and ensuring everything runs smoothly for our valued customers. Thank you for taking the time to share your positive feedback - it motivates us to continue delivering the high-quality service you deserve.
Ever since I've had the car, I get notices when it's time to bring it in. I do all t h e maintenance work recommended and as a result I have zero issues with my 10 year old car! Everyone is friendly and professional and things are clearly explained!
Business response:
Thank you for your wonderful feedback about your maintenance experience. It's fantastic to hear that our service reminders have been helpful in keeping you on track with recommended maintenance. Your commitment to following the maintenance schedule clearly shows in having zero issues with your vehicle after all these years. We're delighted that our team has consistently provided you with friendly and professional service while taking the time to clearly explain everything. Your trust in Serramonte Ford for your vehicle's car... read more
Always great service from both, service rep, maintenance team
Business response:
We are elated to hear about your wonderful experience with our team! Your kind words about the excellent service you received from both our service representatives and maintenance staff truly mean the world to us. It's incredibly rewarding to know that our dedicated team members are consistently delivering the high-quality care that every customer deserves. We take great pride in ensuring that each visit exceeds expectations, and your feedback confirms that we're on the right track. Thank you for taking the time to share you... read more
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,245 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.