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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Smooth and very professional
Business response:
Thank you for your kind words! We're thrilled to hear that you had a smooth and professional experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. Looking forward to serving you again!
I liked the fact that they where prompt and processed me and my car right away and the servicing took the average amount of time.
Business response:
Thanks for your feedback! We're glad to hear you had a quick and efficient experience with us. Our team always strives to provide timely service, and it's great to know we met your expectations. We look forward to seeing you again!
The service person was very courteous and my battery.Windshield wipers were changed very quickly
Business response:
Thank you for your fantastic review! We're thrilled to hear that our team provided courteous service and quickly addressed your battery and windshield wiper needs. Your satisfaction is our priority, and we appreciate your support!
Waited too long for the service advisor to come out and help even thought the guys outside informed him I was waiting. Also didn't like the fact that I informed him, several times I was there for an oil/filter change and he kept pushing to sell me other packages.
Business response:
We understand the frustration of waiting for assistance and want to assure you that this is not the level of service we strive to provide. We also recognize how important it is for our team to listen to customer needs, and we regret that the focus was shifted away from your oil and filter change. We want to make things right and ensure you have a better experience in the future. Please reach out to Jason Lakey, our Service Director, at 650-301-7055.
Carlos is great and service on car was done timely.
Business response:
Thank you! We're thrilled to hear you had a great experience with Carlos and our service team. Timely service is our priority, and your feedback means a lot to us. We look forward to seeing you again!
Sean and Richard at Serramonte Ford took responsibility for replacing a part that had been damaged on my new 2024 Ranger before delivery, even though I didn't notice the damage until after I took the truck home. It took a while for the replacement to come in, but they stayed on top of scheduling the service, and I wasn't charged a penny for it.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Sean and Richard took great care of you. Your satisfaction is our priority, and we're glad we could help make your experience a positive one. Enjoy your new Ranger!
Got my car washed! Looks good!
Business response:
Thanks for the great feedback! We're thrilled to hear you loved the car wash. Keeping your ride looking its best is our priority. We look forward to serving you again soon!
Fantastic Dealership! Very knowledgeable and very friendly
Business response:
Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to welcoming you back anytime!
Great service as always, kudos to the team
Business response:
Thanks for the positive feedback! We're thrilled to hear you had a great experience with our team. Your support motivates us to keep delivering excellent service. Looking forward to seeing you again soon!
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,052 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.