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Sherwood Nissan

4.7

About this business

Location details

10 Broadway BLVD, Sherwood Park, AB, T8H 2A2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,670 reviews
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Pavan G.'s profile image
Pavan G. 
4 years ago

Not happy as requested for checking on closing of truck , I have been told it’s software issue and cost to fix will be $169. If it is software issue then Nissan should cover. If you take your surveys seriously I would Like to discuss this. 

Stephanie A.'s profile image
Stephanie A. 
4 years ago

Had to wait a while at the service door (13 min) but only one girl was working. Super polite though. 

Ward D.'s profile image
Ward D. 
4 years ago

In for tire installation done in a reasonable time. Was informed of a no of issues that can be done at a later date. Ward Davidson 

Susan K.'s profile image
Susan K. 
4 years ago

I went for my oil change 2 days ago. Yes, I realize staffing levels are lower but when I was not happy with my service. The actual oil change was quicker than I was told which was nice but I found that first waiting to get in for 10 to 15 min with no other vehicles or people around was long and I spent 20 min waiting to pay as service was on the phone. It was a slow day and yet as a courtesy my car could not be run quickly through the car wash. Not impressed! Your customer service is disappointing. 

Arvinder K.'s profile image
Arvinder K. 
5 years ago

I am not satisfied with Harpreet and Harry service because before that they were giving us deal on Nissan car but when another person came and buy the same car than they are ready to give that car to them. It is really wastage of time. 

Evan F.'s profile image
Evan F. 
5 years ago

We had just received a flat tire and we went to Sherwood Nissan to find out whether we might need a new tire. The service person not only found out that the tire could be fixed but, since we needed an oil change, told us that the service area could fix both issues in an hour. We were on our way in an hour. Well done. 

Kenneth L.'s profile image
Kenneth L. 
5 years ago

Car rental experience was not good. Did not feel safe, poor protocols. 

Jacqueline H.'s profile image
Jacqueline H. 
5 years ago

Ridiculous about sums it up. I’ve had some dumb experiences with the Nissan service department, like screwed-up oil changes TWICE, but this takes the cake. Bought tires online from Nissan and scheduled an appointment via their online scheduler. Got a text back saying they got my order but could I please call for an appointment to install the tires. I call back, and somehow it’s like I never placed an order. They don’t know what I’m talking about, they have no record of my order. I have a screenshot with the order, confirmat... read more

DAVE P.'s profile image
DAVE P. 
5 years ago

1) Ordered winter tires and rims 5 weeks in advance and confirmed by email that it was the correct tire and rim size. It was not. 2) Did not find out wrong size until installed and had to get them taken off and wasted a day. I had to come back 2 days later for correct tire install. 3) Both times when I went to pay invoices they were wrong. 1st time it did not match the quoted price (had email to prove it). 2nd time I got billed for labour and parts to correct the mistake the dealer made. The price for labour was fix... read more

Frequently asked questions about Sherwood Nissan

How is Sherwood Nissan rated?

Sherwood Nissan has a 4.7 star rating with 5,670 reviews. 

When is Sherwood Nissan open?

Sherwood Nissan is open now. It will close at 9:00 p.m.