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500 Premier Way, Sherwood Park, AB, T8H 0R5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Made an appointment to view a used truck and they couldn't i Had two phones calls with Stephen to arrange a time to view a used truck. I cooled my heals for half an hour while he tried to track it down. Couldn't find it or find someone who would know. Wasted 40 mile round trip for nothing. His apology was less than satisfying.
Mackenzie McLeod At first he do many promises but when after u buying the car he dont keep his words I bought brand new camaro and know it’s been 7 months approx he did not gave my Matt’s the day bought car he said he ordered them online and now he is saying I don’t have anything in written so he will not be going to give me Matt’s I gave his reference to one of my friends too buy car but after all this I would not recommended to buy car from him it’s very shameful thing he did i don’t want to write all this but he put me in... read more
drove 3 hours to make a deal and truck was sold Spoke to Jordan Smith Monday about a truck i was interested in. Jordan was not all that familiar with the truck. Called Wed morning to speak to Jordan. Phone call transferred to Jordans desk. No answer no voicemail. Called back Wed pm 430 and advised Jordan i was driving 3 hours Thursday morning, to come check out the truck and would be there 10-1030. Gave Jordan my cell number for communication purposes. Arrived to discover the truck had been sold. Apparently another customer ... read more
Stranded Again!!! Third time this dealership has left me stranded!Brought my Truck in again for service booking an early appointment Stressing to them that I cant be with out my Truck! End of the day Phone call all three times,same answer "Sorry sir your truck is not repaired.would you Like to book another Appointment! What is the point of booking an appointment and triple checking if it can be done that day just to be let down again. To The Staff ,I was dealing on a new truck from you but in No Way No How will I ever spend ... read more
Worst service in Alberta I had my truck in 3 weeks ago and showed the manager and assistant manager that my winter front would not fit. They both guaranteed me they would have the right winter front when I was back from days. Well to no surprise they ordered the wrong part and didn’t bother to check. They do everything at 20% and don’t care that you spend $100K on a truck they just do shoddy work.
Reviewing my recent purchase Not very happy with my purchase from Sherwood Chevrolet. Initially was excited and impressed with the deal I got but at the end of the day all got changed from deal to the employee's attitude. I still ended up getting a car as I was in a situation where I had no other option. And 1 day after I had to drop off the car back to the dealership for service and didn't hear anything back from anyone yet. Not happy and Don't recommend this place.
Unable to resolve issues! I purchased a new 2017 Chevrolet Silverado LTZ in April 2017 and from the beginning there were transmission issues with the new 8spd. Was in 3 times and problem was not resolved. The mechanic went as far to say the transmission was flawed and that GM has not been able to resolve many of the problems. I am pretty sure he was not supposed to say this to me however it was right in front of my sales person... I finally got frustrated enough and traded the truck off on a brand new Dodge Ram and have neve... read more
Does not honor salesperson promises Was promised free oil changes for two years not once was I told that only meant 4 The service manager said rules are rules even if that is not what I was told they do not honor salespeople sale pitch. I buy a new vehicle every 3 years and it is time to buy my wife a new one but not here. So the moral of the story if a salesperson promises you something get it in writing. Lesson learned. Having said that the service person was great she try to get something but the service manager said no. ... read more
Worst Customer Service Ever! I have not even had my truck for a month, and have probably been to the dealership 8 times, have called them 20-25 times, and have had an endless number of issues. One of their managers didn't return a single call, after leaving 9 messages for them. STAY AWAY!
Sherwood Park Chevrolet has a 4.5 star rating with 4,117 reviews.
Sherwood Park Chevrolet is open now. It will close at 6:00 p.m.