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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Horrible, I was told my car needed something related to transmission and paid over 3 k to later being only a sensor
Business response:
Wed like to speak with you directly in order to provide you with our findings and a breakdown of all the repairs and maintenance we had performed. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
They over billed me by 100$; they sold me a vehicle that required major engine repairs (fuel injection, timing belt, air intake valves) within the first 45 days.
Business response:
We're disappointed to hear this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss our findings further.
Excellent!! Glad to have Richard as my service advisor.
Business response:
Thanks for the positive feedback!
They broke the screen protector on my dashboard. They said they would call me the following week. I still havent heard from them.
Business response:
We're disappointed to hear there's been miscommunication. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
I went in for one thing that was not completed. Called after and was told to drive around and see if the issue self-resolved. It did not.
Business response:
At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
It seemed like the service department did not know what they were doing and gave me unclear instructions and judgement as I was traveling out of town for this service.
I will NEVER go to this dealership AGAIN! Two hour wait to get a simple battery that started with 6a.m. phone call to setup an appointment for that morning where they stated "they would have a guy slap one in!" At noon they made the comment after a two hour wait in the waiting area. They should be shut down for being absolutely useless and wasting Arizonans time. They are the WORST service department in the car business. Autozone had one in and on my way in less than 10 minutes! Learn from Autozone
Business response:
We appreciate your patience during your appointment as our team also provided a multi-point inspection of the vehicle as well as ran battery tests prior to installation. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss any concerns further.
Service is questionable at best. Said they applied Zaktek and did not.
Business response:
We're concerned with this feedback regarding our ethics. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Very sloppy job.. left writing on the windshield did not replace cap on tire nozzle.
Business response:
At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 14,467 reviews.
When is Showcase Honda open?
Showcase Honda is open now. It will close at 9:00 p.m.