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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Always trying to sell something that I don't need. Otherwise, service was good.
Business response:
We're glad the service was good. We'll work on balancing sales offers. Thank you!
Worst experience.. People please don't believe them.. These people have cheated us.
Hidden fees scammers.Won't deal with them! Stay away from the dealership.
Business response:
We are sorry to hear about your experience regarding hidden fees. We take such feedback seriously and would like to address your concerns. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to learn more about the situation.
I will never buy a used car from Showcase Honda again.
Business response:
We strive to provide the best service possible and would like to address your concerns. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to learn more about the situation.
Service was fine but someone did something and now I don't have info on how many miles I have remaining on this tank of gas, MPG, etc. I am NOT happy. I mean, REALLY NOT happy.
Business response:
We appreciate your feedback regarding your recent experience. We understand your frustration about not having information on your gas mileage and remaining miles. Please reach out to Sean Hoopes, Service Director, at 602-274-3800 to discuss this matter further.
I'm sure you are aware of how your company waste people time and energy knowing they can't help!
Business response:
After reviewing the VIN number, we see that the vehicle in question was part of our used car inventory before being sent to Metro Auto Auction. We completely understand how important your time is, and it's never our intention to cause any frustration. If there's anything specific you'd like to discuss or if we can assist in any way, please feel free to reach out to Sean Hoopes, our Service Director, at 602-274-3800.
I have no problem (so far) with the repair service that was recently performed on my 2017 Civic. I have a big problem with the additional 3% fee added on to my $2,300 bill because I paid using my credit card. They won't take my Wells Fargo Bank check? What an utter ripoff. Insult to injury.
Business response:
Thanks for your feedback, we're glad to hear you're satisfied with the repair service. We understand your frustration regarding the credit card fee. We're continually reviewing our policies to enhance customer experience.
they didn't wash my vehicle, and they keep trying to sell me services i don't need.
Business response:
We appreciate your feedback! We're sorry to hear about the oversight with your vehicle wash and understand your concerns regarding service recommendations. Your experience helps us improve, and we'll address this with our team to ensure better service in the future. Thank you for sharing!
That I'm told that I need an oil change every six months keep getting constant email messages to make my appointment and then when I get there told that I didn't need one. I don't live very close to showcase Honda and I don't appreciate making an appointment that's kind of like for nothing
Business response:
We understand how frustrating it must be to receive reminders for an oil change, only to find out that it wasn't necessary when you arrived. We certainly don't want to inconvenience our customers, especially those who travel a distance to visit us. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800 so we can address your concerns directly.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 13,471 reviews.
When is Showcase Honda open?
Showcase Honda is closed now. It will open at 7:00 a.m.