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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
After getting a diagnostic test I was left with a buzzing sound in my vehicle and from my alarm keys
They don't believe you when you tell them u have a special paper
The experience was long and the management team was rude and condescending. They didn't promise what they "owed" that signed and after agreeing to the purchasing the vehicle.
Service person quoted me $150 for windshield wiper blade replacement. Seemed very excessive and I felt taken advantage of as a female. My fiancé ended up replacing the wiper blades himself for $25. Service center also wouldn't do a Zaktek treatment even though I've always gotten Zaktek when I've had my car serviced there for the last 10 years. I had even bought my car from the attached dealership. I no longer feel like a valued customer at this Honda service center. I will not purchase another Honda because of this latest ex... read more
They opened the parts and forgot to put it back
I was sold a lemon and they didn't help me fix anything or even offer any options.
I like the service for the protection of the paint for my car, but I didn't like that the ZakkTech machine pulled my bumper off a little bit, plus my two wiper blades were destroyed after that process. This was after the fact the agent said they'll have to do it by hand. So, I thought that was unprofessional, unfortunately.
This dealership is only about themselves.
Always upselling maintenance services that are of questionable value
Business response:
We understand how important it is to feel confident in the recommendations you're given, especially when it comes to vehicle maintenance. Our team aims to provide service options that support long-term vehicle performance, but we recognize that each customer has different needs and expectations when it comes to care and cost. If you'd like to talk through your recent experience or have any questions about the services offered, we'd appreciate the opportunity to connect with you directly. Please feel free to reach out to Sean... read more
Showcase Honda has a 4.4 star rating with 13,471 reviews.
Showcase Honda is closed now. It will open at 7:00 a.m.