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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service was very good. The price was too high.
Business response:
Thank you for your review! We encourage you to visit our website and look at our service coupons!
Took in a van for a 30,000 mile service. Perfect condition before the service except rear window molding that needed to be replaced. They dented the chrome trim replacing it in multiple areas and it needs to be replaced again. It took the third visit to have it in stock when requesting it each service. Now there is a fluid leak from the right front area of the engine that is staining my driveway. Noticed just before a trip. 2 unreturned calls from service manager today. Horrible service.
Business response:
We take claims of damage very seriously. We would like to speak with you about your concerns and see if there's anything we can do to address them. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.
the worst service provided EVER! Damaged my car and refused to repair it.
Business response:
We take claims of damage very seriously. We would like to speak with you about your concerns and see if there's anything we can do to address them. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.
The service advisor charged me for a tire rotation they didnt actually do. Upon reading the detailed report by the technician, it stated a tire rotation was not completed. I brought this to the attention of the service advisor, who reluctantly refunded me $20. And I was still overcharged for the oil change because I originally told the service advisor I was there for the $69 oil change special. The other issue is that I specifically included Zaktech reapplication in my online appointment request, and told the same service ad... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.
Showcase Honda sold me a car with to bad tires. They were so bad the tire shop said it was dangerous to drive. The fact I bought the car with my 5 year old daughter and they never said anything just made it that much worse.
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.
Estuve una semana esperando para q me arreglaran el aire acondicionado segun no habia la pieza
Business response:
Agradecemos que confíe en nosotros lo suficiente como para trabajar en su vehículo. Podemos entender que esto debe ser frustrante. Lo antes posible, comuníquese con Sean Hoopes, Director de servicio, al 602-274-3800 y haremos todo lo posible para resolver esta situación.
I only had an oil change, but I asked them to check the key fob so it would work correctly. I still doesn't work!
Business response:
To address your fob concerns, please reach out to Sean Hoopes, Service Director, at 602-274-3800.
No staff was wearing masks, except the person who helped me. That indicates to me they do not care about their customers.
Business response:
We are disappointed to hear that you did not feel comfortable during your visit to our store. We assure you that the health and safety of our customers and staff are our top priorities, and we are following all CDC, state, and local guidelines. You can learn more about the measures we are taking to ensure a safe and clean environment at https://www.showcasehonda.com/news/updates.htm, or reach out to Sean Hoopes, Service Director, at 602-274-3800 to discuss your experience further.
Called, did not have the car I was looking for
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 14,470 reviews.
When is Showcase Honda open?
Showcase Honda is open now. It will close at 9:00 p.m.