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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Nothing. Could not solve the problem.
Business response:
We regret to hear that your issue has not yet been resolved. Ensuring that every concern is addressed effectively is a priority for us. To assist you further, we encourage you to reach out directly to Sean Hoopes, our Service Director, at 602-274-3800.
The dealership are taking the used electric car tax credit that a buyer is supposed to get. Not Cool!!!!
Business response:
Chellee, to address your concerns directly, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.
Good job with balancing and rotation of tires. HOWEVER, they tried to get me to spend $2,600+ in suggestions. Not appreciated and denied
Business response:
We're glad to hear you were satisfied with the tire service. We aim to provide valuable suggestions, but we understand your concerns. Your experience helps us improve our communication, and we appreciate you sharing it with us.
They forgot to put the cap back on during the oil change and made a mess of my engine bay and driveway. They were great with the clean up and took care of it professionally, but it shouldn't have happened in the first place.
San was great. However, I will not be bringing my car to showcase Honda in the future. The level of service has deteriorated to a point that I no longer want to be associated with social showcase for example, when I used to have a service appointment, I would get my car washed I would get an Uber home when I was there for, this time wash 3% transaction fee for my credit card! And worst of all I live 3 1/2 miles away and the Uber price there and back was $34 a $10 Lift credit is useless. Let me see it again useless. Where can... read more
Business response:
Thanks for your feedback! We're glad to hear San made a positive impression, but we're sorry to learn about your recent experience. Your concerns about service quality and fees are important to us, and we're committed to improving. We appreciate your input!
Really bad customer service is this second time
Business response:
Providing excellent service is very important to us, and we want to ensure we address any concerns you have. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss this further and work to improve your future visits.
I am almost 3 4 time there my car rear set right side pasnger buckle sensor problem not fixed every time my 4 5 hours loss I am more frosted this issue u I want permanent this issue solve I don understand why???
Two times I've been there for an oil change, and neither time was the windshield fluid refilled. First time I thought maybe it wasn't included in the basic service, so I specifically asked the 2nd time and I was told this would be refilled. 2 weeks later and I'm having to drive back in on my day off, during my time off, so you could do something I paid you to do 2 weeks prior. Now, 2 weeks after that, and my battery is dead. I know this can happen at any time, and the battery is 3 years old so it being dead isn't a shock, bu... read more
Business response:
We understand how frustrating it can be when expectations are not met, especially regarding routine services like windshield fluid refills and battery checks. We want to ensure that your concerns are addressed properly. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800. He will be happy to discuss your experience further and find a resolution.
Slow and too much unneeded upsell
Business response:
We understand that waiting and upselling can be frustrating, and we appreciate your patience. Our goal is to provide excellent service, and we value your input as it helps us improve. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 13,471 reviews.
When is Showcase Honda open?
Showcase Honda is closed now. It will open at 7:00 a.m.