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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Very pushy and aggressive. Would call me every day.
Business response:
Jamie, we are sorry to hear you have called too often. At your earliest convenience, please contact Lindsay Voss, our Customer Service Manager, directly at 602-604-6514, so that we can remove your information from our contact list.
They replaced the rear wiper blade but did not fix the piece over the mounting bolt that was missing
Business response:
We are sorry to hear the service did not meet your expectations. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. We are having trouble identifying you, so please contact Sean Hoopes, Service Director, at 602-464-7145.
I didnt buy the car for two reasons. One , the salesman was trying to rip me off. He said there was a $400 mandatory option, no way around it. Its an option but you have to get it. That killed alone killed the deal. Two , the ac was broken and I could not get a guarantee on having it repaired correctly. I live in Phoenix AZ , Im not paying too much for a car (priced over blue book on on top of that adding BS fees) that does not have air conditioning. No Thanks!
Business response:
David, we make recommendations to customers; we do not force customers to buy anything. We are sorry you were unable to find the right car. At your earliest convenience, please contact Lindsay Napolitan, our Customer Service Manager, directly at 602-604-6514.
Did not fix original issue, was not given estimate before repair, writing on windshield, no car wash
Business response:
It is our goal to address every issue in the service department to the customers satisfaction; we are sorry you did not feel that. We have having trouble identifying you by your screenname, so please contact Sean Hoopes, Service Director, at 602-464-7145.
I asked for a specific kind of oil, they still did what they wanted an upcharged me.
Business response:
We are sorry to hear you felt we were not transparent; we want to offer a professional and efficient service experience. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-464-7145.
Mike C is friendly in service. I was unable ti get scheduled oil change since service maintenance plan wojld not approve. Although service lite came on three days later. Very frustrating, as I schddule appointments on my days off. Not Mike's fault, he is just the messenger.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for, Sarah!
Oil was leaking after service. There was about a quart or so of oil on the garage floor after I parked at home. Had to take it back to get corrected.
a bottle opener was taken from my center glove compartment. the multipoint check showed that my windshield fluid was good and refilled; however, it was totally empty. I don't think they performed any multipoint check even if the checklist provided showed it was performed. I'm very concern about thos and not sure if I trust them to service my car again.
after fixing the check engine light code, they ran it through the car wash and broke off the rear wiper and wont admit or fix it.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 14,470 reviews.
When is Showcase Honda open?
Showcase Honda is open now. It will close at 9:00 p.m.