Showcase Honda Service

Kristine B. 

on Yelp

a year ago

I used to like coming to this location, I lived down the street and even after I moved, I would come here. The last 2-3 times I've went I've had nothing but issues. (All with employees) The guys that work in the cubicles by the service area.. they're no help at all! Avoid a guy named DAVID!!!!! It's like he walks in circles pretending to help. I unfortunately experienced theft the last time I went, also my car has been having problems SINCE my last visit. THAT was the absolute last time I ever go to that location! An employe... read more

Daniel S. 

on Yelp

a year ago

These lazy turds sold me a car with old transmission fluid in it. You'd think a dealer charging top dollar for a car would send you off with new/full fluids. They even "inspected" my entire car. A 2019 Honda pilot doesn't have a dipstick for transmission fluid so they skipped it, but made sure to check it off as satisfactory. What a joke. They almost ruined the transmission in this car. They also took 0 responsibility for this when I followed up. 

Patrick M. 

on Yelp

2 years ago

I purchased a used BMW i3 from Showcase Honda on 7/1/23. When going through the purchase process, I was sold an extended warranty for my used vehicle (smart considering BMWs are notoriously unreliable and costly with repairs). I was lead to believe that the warranty would cover electric vehicles even though it was primarily geared towards gas powered vehicles. On 4/12, 11 days after purchase, the AC stopped working and I took the vehicle in for diagnostics. The condenser unit had gone bad and should have been covered under t... read more

Jacqueline B. 

on Yelp

2 years ago

I recently just purchased my 2021 Buick Encore from here. I love my car but I wish I could've purchased it somewhere else. I had a terrible experience with Rhinell the sales guy who just started 2 weeks ago and refused to listen to my needs. He scheduled me to come see a vehicle that wasn't even ready to be test driven, when it was time to talk numbers he completely disregarded my request and my needs. My spouse and I ultimately were going to walk out until I believe his name was Dave came to work numbers, although Dave was ... read more

Patrick C. 

on Yelp

2 years ago

the staff were all awful A holes of humans and still coerced me into buying a 2018 Jeep compass with 33K miles on it. this was 13 months ago and since I have driven off the lot I have had to replace to CarPlay screen, buy 2 brand new batteries, completely new tire rotation and now a electrical issue in the fuse box that only Jeep can fix because it has been looked at by 3 different mechanics and every diagnosis is the car is fine but it is intermittent. never buy from here. 

Kyle M. 

on Yelp

2 years ago

Refuses to give you CarFax. I didn't feel comfortable buying a car here. I talked to one salesman and a trainee who were great. When asking about pricing & CarFax, a manager came over. He was aggressive, opinionated and frankly rude. Worst part, when I asked to take some paperwork home to look over, he told me "No, I'm not allowed to give you any of that because if you drop it we could get sued." So I left without being allowed a car fax or even a price that reflected taxes, title, etc. This is extremely shady. I was goi... read more

Jim R. 

on Yelp

2 years ago

I deposited $500 to hold a car before purchasing. I called the next day to cancel the hold (decided to get a different car somewhere else). Its been 3 weeks and they have not processed the refund of the deposit. It should have been done a couple of weeks ago. 

Abbe P. 

on Yelp

2 years ago

Bought an overpriced ass car here, mostly mechanically sound but cosmetically FUCKED, and they still sold it to me way above what it was worth and i was in a situation where i needed a car so i bought. Anyway, I think it's fucked for a dealership as big as y'all to let something like this slide past inspections, especially considering you sold it to me way too high. I can keep submitting this as long as i need to to keep you dirty ass mfs from selling shit like this to anyone else, keep deleting me, it's in the drafts. I got... read more

Emily A. 

on Yelp

2 years ago

GO ELSEWHWERE. Went to get my AC fixed, as there is a factory defect on the AC Compressor Shaft seal leak. Devin Suzuki told me that my AC issues were cause by the evaporator being out and that I needed to replace it, which cost 2000 and was not covered under the warranty. I refused, and took the car to an independent auto shop, who did a diagnostic and said it was the AC Compressor Shaft Seal that was causing my issues. I took it to a different Honda dealership, and they fixed the defect for free with no issues. Now my AC i... read more