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Solis Mammography, a department of Medical City Plano
- Diagnostic Imaging
- Plano, TX
About this business
Location details
3801 W 15th St, Suite 150A, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ever since this company (progressive radiology) was bought out there is no help at all. I am pointed to a 3rd party billing company that I have spoken with every 2 weeks since May. My screening breast ultrasound was run as a diagnostic so they can get paid more. Never mind it was screening. They used the incorrect cpt code so they can get more money. Well, the coverage is different and not covered as a preventive screening any longer although it was ordered as a screening. Just so they can get more money. Never mind the pati... read more
I went in to the Hurst location Oct 2024 for a routine annual exam that ins covers 100%. Before even being seen they get your ID & ins at check-in. June 2025 I get a call from a collection agency for that routine visit that ins should have covered 100%. I NEVER RECEIVED A BILL OR CALL FROM SOLIS ABOUT INSURANCE ISSUES. Nothing. Nada. I call and was told they had the wrong info, so I gave it again. Then another collection call. I call back and was told they didn't even have ins info for me, so I provided it again. Then ano... read more
Will never ever deal with this company again! I'm pretty sure there is some shady stuff going on. When I was in the office they charged me my full deductible for my mammogram. I knew it should have only been $30 copay because that is what it was the year prior, but they wouldn't let me leave until I paid over $400. At that point I just paid to leave because I had another appointment after and assumed they would refund after I received my insurance EOB. When the EOB came I called them on 5/13. They said allow 6-8 weeks for th... read more
My mom is experiencing what appears to be elder abuse & racial discrimination by SOLIS MAMMOGRAPHY, because she had her recent yearly mammogram & BEFORE her appointment she contacted Humana(her so called insurance provider) to confirm that Solis was a in-network provider. She was assured that Solis was in-network & that she would not pay anything out of pocket. As a result, she proceeded with making an appointment with Solis but BEFORE allowing them to perform the mammogram, she asked them to confirm that they were in fact ... read more
Be very careful. Solis will charge you for scanning that your doctor doesn't order, and never return your repeated efforts to discuss the bill. I've called twice (2 people couldn't answer my question, and a phone message was left), tried to connect by sending a letter, and through email. They replied to a person who is not me. No one has contacted me.
The reception person was awful and I just walked out. I have only been to the Frisco location in the past and just moved to Mansfield. First of all, I walked to the door 10 minutes before my appointment and the sign said "closed". I saw someone at reception and a person in front of the desk and walked in. I smiled and said "hi" as they both looked at me and was met with "are you checking in?" Thinking I would just wait until she was done, but she asked my last name and I told her and she said "sit down and I will be with you... read more
Don't believe them! This company claimed they checked to be sure they were in network. I received a bill and went to the office service was rendered. They were rude and basically said "not my problem". I called billing many times and left in Que more than an hour with no way to leave a message. after being told twice I didn't owe this bill since insurance cover 100% and they would take care of it I got another bill and a text from a debt collector for Rose Imaging but still can't reach billing since they don't answer phone.
The Mansfield location is where I go to get my annual mammograms. I probably got about 5 different text, 3 different voicemails and 2 emails reminding me of my appointment I get there and they say we don't take your insurance anymore. Mind you I completed my online info with the insurance info on there. I wasted a day off from work. I even called my insurance to ask if I needed a referral and they said no. So why didn't this place tell me? I already didn't want to go. This is why I won't ever get another annual mammogram, wa... read more
This facility really needs to show more compassion and understanding toward their patients. I was 15 minutes late for my appointment, and instead of notifying me or offering any flexibility, they immediately canceled my appointment. You never know what someone might be going through that causes them to run late -- especially at a place providing mammography screenings, where patients may already be dealing with anxiety or personal challenges. Rather than taking pride in canceling appointments and "flexing" that power, they ... read more
Frequently asked questions about Solis Mammography, a department of Medical City Plano
How is Solis Mammography, a department of Medical City Plano rated?
Solis Mammography, a department of Medical City Plano has a 4 star rating with 577 reviews.
When is Solis Mammography, a department of Medical City Plano open?
Solis Mammography, a department of Medical City Plano is closed now. It will open on Monday at 7:00 a.m.