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Solis Mammography, a department of Medical City Plano
- Diagnostic Imaging
- Plano, TX
About this business
Location details
3801 W 15th St, Suite 150A, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will never ever deal with this company again! I'm pretty sure there is some shady stuff going on. When I was in the office they charged me my full deductible for my mammogram. I knew it should have only been $30 copay because that is what it was the year prior, but they wouldn't let me leave until I paid over $400. At that point I just paid to leave because I had another appointment after and assumed they would refund after I received my insurance EOB. When the EOB came I called them on 5/13. They said allow 6-8 weeks for th... read more
My mom is experiencing what appears to be elder abuse & racial discrimination by SOLIS MAMMOGRAPHY, because she had her recent yearly mammogram & BEFORE her appointment she contacted Humana(her so called insurance provider) to confirm that Solis was a in-network provider. She was assured that Solis was in-network & that she would not pay anything out of pocket. As a result, she proceeded with making an appointment with Solis but BEFORE allowing them to perform the mammogram, she asked them to confirm that they were in fact ... read more
Be very careful. Solis will charge you for scanning that your doctor doesn't order, and never return your repeated efforts to discuss the bill. I've called twice (2 people couldn't answer my question, and a phone message was left), tried to connect by sending a letter, and through email. They replied to a person who is not me. No one has contacted me.
The reception person was awful and I just walked out. I have only been to the Frisco location in the past and just moved to Mansfield. First of all, I walked to the door 10 minutes before my appointment and the sign said "closed". I saw someone at reception and a person in front of the desk and walked in. I smiled and said "hi" as they both looked at me and was met with "are you checking in?" Thinking I would just wait until she was done, but she asked my last name and I told her and she said "sit down and I will be with you... read more
Don't believe them! This company claimed they checked to be sure they were in network. I received a bill and went to the office service was rendered. They were rude and basically said "not my problem". I called billing many times and left in Que more than an hour with no way to leave a message. after being told twice I didn't owe this bill since insurance cover 100% and they would take care of it I got another bill and a text from a debt collector for Rose Imaging but still can't reach billing since they don't answer phone.
The Mansfield location is where I go to get my annual mammograms. I probably got about 5 different text, 3 different voicemails and 2 emails reminding me of my appointment I get there and they say we don't take your insurance anymore. Mind you I completed my online info with the insurance info on there. I wasted a day off from work. I even called my insurance to ask if I needed a referral and they said no. So why didn't this place tell me? I already didn't want to go. This is why I won't ever get another annual mammogram, wa... read more
This facility really needs to show more compassion and understanding toward their patients. I was 15 minutes late for my appointment, and instead of notifying me or offering any flexibility, they immediately canceled my appointment. You never know what someone might be going through that causes them to run late -- especially at a place providing mammography screenings, where patients may already be dealing with anxiety or personal challenges. Rather than taking pride in canceling appointments and "flexing" that power, they ... read more
If you're the type of person that gets uncomfortable around transgender people, you should go to this place. You will feel right at home. The lady at the desk continually and, I feel, purposefully misgendered me the entire time I was there, after being repeatedly corrected and asked to gender me properly. There were problems getting them my insurance card because they couldn't just accept it in email and didn't keep the one on file I had sent in. Then when everything was cleared up, they told me that to get a routine breas... read more
A one star rating is entirely too generous. Moved out of state, with mail forwarding, and never received a bill. Received a shady collections text the other night that I owed money. I called multiple times to Solis to confirm, but it's impossible to contact billing. For example: - Called the main number on the website and provided a billing option to select, but that just forwards to the scheduling department, who provides you with another phone number - The second number results in hearing a message to call back during... read more
Frequently asked questions about Solis Mammography, a department of Medical City Plano
How is Solis Mammography, a department of Medical City Plano rated?
Solis Mammography, a department of Medical City Plano has a 4 star rating with 550 reviews.
When is Solis Mammography, a department of Medical City Plano open?
Solis Mammography, a department of Medical City Plano is open now. It will close at 4:30 p.m.