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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
South County Lexus has been my dealership since 2018. I bought my CT200h there and had no issues at all. This month I bought my second Lexus from SCL, a UX250h and so far i am very pleased with both the Sales and Service. My service adviser Evan has been a great help and I'm looking forward to a long relationship with SCL.
Business response:
Thank you for being a loyal customer since 2018! We're thrilled that both your CT200h and new UX250h experiences have been positive. It's great to hear Evan has been so helpful with service. We appreciate your trust in South County Lexus and look forward to serving you for years to come.
It was a great buying experience! Zoe and Luca were wonderful to work with, they went "above and beyond"! Love my new car! Thank you for the great service!
Business response:
We are overjoyed to hear about your wonderful purchasing experience with us! It's fantastic to know that our team members provided exceptional service and went the extra mile to make your visit special. We're thrilled that you're loving your new vehicle and that the entire process exceeded your expectations. Your kind words about the outstanding care you received truly mean the world to us. We're grateful for customers like you who take the time to share their positive experiences!
RGB is great rep for Lexus service.
Business response:
We genuinely appreciate your positive feedback about RGB's exceptional representation of our service team. It's wonderful to hear that you experienced such outstanding support during your visit with us. Having knowledgeable and dedicated team members who truly embody the values we strive for at South County Lexus makes all the difference in creating memorable experiences for our valued customers. Your recognition of excellent service means everything to us, and we're delighted that RGB was able to provide you with the qualit... read more
They always let me know if anything needs tending to.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team consistently keeps you informed about your vehicle's maintenance needs. Your trust in our proactive communication approach means everything to us at South County Lexus. It's wonderful to know that we're helping you stay on top of your vehicle's care. We truly value customers like you who appreciate our commitment to keeping you well-informed about your vehicle's condition.
Service went well. Only negative was that my windshield was very smeary after they washed my car so I had to go have it cleaned.
Business response:
We are thrilled to hear that your service experience went smoothly! It's wonderful to know that our team was able to take care of your vehicle effectively. We truly appreciate you taking the time to share your feedback with us. Your input helps us understand what we're doing well and where we can continue to improve. We value your trust in choosing us for your vehicle's service needs and look forward to providing you with excellent care in the future.
Car batter died 70 miles from home and this location took great care of our issues plus standard servicing
Business response:
Thank you for your review and for trusting us during such an unexpected situation. We understand how stressful it can be when your vehicle experiences issues far from home, and we're pleased our team could provide the care and attention you needed. It's wonderful to hear that we were able to address your battery concern along with your regular maintenance needs. Your experience reflects our commitment to being there for our customers when they need us most, and we appreciate you taking the time to share your positive experie... read more
The service center and service advisor very helpful
Business response:
We are grateful for your wonderful feedback about your experience with our service team. It's truly meaningful to hear that our service center and advisor provided you with the helpful support you needed. Your satisfaction with the assistance you received reflects our commitment to delivering exceptional care for every customer. We appreciate you taking the time to share your positive experience.
Buddy is knowledgeable, friendly, and honest. He explained my situation well and kept me informed about my car's status.
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that you found our service representative to be knowledgeable and trustworthy throughout your visit. We're pleased that you felt well-informed about your vehicle's condition and appreciated the clear communication you received. Your satisfaction with the expertise and friendliness shown during your service experience means a great deal to us at South County Lexus. Thank you for taking the time to share your feedback with us.
I had the option of having a loaner or waiting for my car. I chose the ladder. Everything went fine.
Business response:
We are grateful for your positive feedback about your recent service experience with us. It's wonderful to hear that you had the flexibility to choose between a loaner vehicle and waiting for your own car, and that you found the entire process went smoothly when you decided to wait. Your satisfaction with how everything was handled means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,026 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.