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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The service man was kind and responsible.
Business response:
Thank you for your wonderful feedback about your recent service experience at South County Lexus. We genuinely appreciate you taking the time to recognize our team member's kindness and responsible approach to serving you and your 2026 LEXUS TX 550H+ LUXURY. Your positive words mean a great deal to us and reinforce our commitment to providing exceptional service to every customer who walks through our doors. We're honored to have earned your trust and look forward to continuing to serve you with the same level of care and pr... read more
Quick and professional service. Tires were in stock, service was done while waiting. Clean waiting area. Car was washed and ready to go.
Business response:
We are delighted to hear about your positive experience with our tire service! It's wonderful to know that our team provided you with quick and professional service, and that we had your tires in stock for immediate installation. We take pride in maintaining a clean and comfortable waiting area for our customers. Thank you for taking the time to share your feedback about the efficient service and the car wash completion. Your experience reflects our commitment to providing exceptional service that meets the high standards ou... read more
Professionalism,Efficiency, Courtesy,Loaner car,refreshments in the waiting area.
Business response:
We are grateful to hear about your positive experience with South County Lexus. Your recognition of our team's professionalism, efficiency, and courtesy truly means the world to us, and we're delighted that you appreciated the loaner car service and refreshments we provided during your visit. It's wonderful to know that we met your expectations as a valued 2019 LEXUS LS 500 owner. We understand how important it is to maintain the highest standards of service for our customers, and your feedback reinforces our commitment to d... read more
Everything was done as discussed promptly,and a nice wash job.
Business response:
We are thrilled to hear about your positive experience with us, Scott! It's wonderful to know that everything was completed as discussed in a timely manner and that you were pleased with the car wash service. Your feedback means a great deal to us and reinforces our commitment to providing excellent service to each of our customers. We truly appreciate you taking the time to share your experience at South County Lexus.
My service advisor, Gil, was outstanding and kept me informed regarding progress.
Business response:
Thank you for taking the time to share your positive experience with us at South County Lexus. We're delighted to hear that Gil provided you with outstanding service and kept you well-informed throughout the process. Clear communication and exceptional customer care are fundamental to what we strive to deliver every day. Your feedback means a great deal to us and helps reinforce our commitment to providing the highest level of service to every customer. We truly appreciate your trust in our team and look forward to continuin... read more
Proactive and thorough. Cruz- our advisor- was very helpful and attentive
Business response:
We are elated to hear about your positive experience with us! It's wonderful to know that our team provided you with proactive and thorough service that met your expectations as a 2015 LEXUS NX 200T owner. Your feedback about the helpful and attentive service you received truly means a lot to us. We strive to deliver exceptional care and expertise to every customer, and it's gratifying to hear that we succeeded in providing you with the quality experience you deserve.
They are very accommodating. We even got freebies .
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that we were able to accommodate your needs and that you appreciated the additional touches we provided during your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional service to every customer. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you in the future.
Great location, service and care. I would highly recommend this dealership for anyone in the market. By the way, we love the car!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our location, service, and care. Your recommendation means the world to us, and we truly appreciate you taking the time to share your thoughts. It's fantastic to know that you're loving your new vehicle! We strive to provide exceptional service to every customer, and your feedback confirms that we're meeting that goal. We're honored that you chose South County Lexus for your automotive needs and look forward to serving ... read more
South County Lexus provided us with a great car at a great value. Kate was immensely helpful, and we had an overall great experience. We'll be back for our next Lexus in a few years!
Business response:
We are overjoyed to hear about your wonderful experience with South County Lexus! It's truly gratifying to know that we provided you with great value and that Kate was able to assist you so effectively throughout your visit. Your satisfaction with both the vehicle and our service means everything to us. We genuinely appreciate your trust in choosing us for your Lexus needs and look forward to serving you again when you're ready for your next vehicle. Thank you for taking the time to share your positive experience with us!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,316 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.