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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Maria is always very efficient and does a great job maintaining my car! She helped me go through services that were done in Santa Fe and decide what would be the best services to do now and what we would do next time I was in town.
Business response:
Thank you for sharing this wonderful feedback! It is great to hear that Maria consistently provides you with efficient and thoughtful service. Taking the time to review your previous service history and help you plan ahead shows real care for you as a customer, and we are glad that came through during your visit. We look forward to seeing you the next time you are in town!
Great advisor, quick service, nice dealership
good service at all.and job is perfect.
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that you were happy with the service and that the work met your expectations. We look forward to seeing you again the next time your Lexus needs attention.
Ease of drop off and pick up, being provided a loaner car, level of friendliness, professionalism and communication.
Business response:
Thank you for sharing this feedback with us. Knowing that your drop-off and pick-up experience went smoothly, and that our team made you feel welcomed and well-informed throughout the process, means a lot to us. We work hard to make every visit as convenient and comfortable as possible, and it is great to hear that came through during your time with us at South County Lexus.
My car went in for a regular maintenance check. Fortunately the staff found an important problem that could have been dangerous if left unchecked. I am grateful to Buddy for attending to our needs.
Business response:
We are grateful for the kind words and glad our team was able to identify an issue during your visit that could have led to a more serious situation down the road. That is exactly the kind of attentive service we strive to provide with every appointment. It is wonderful to hear that Buddy took such good care of you, and we will be sure to pass along your appreciation. We look forward to seeing you at your next visit.
Usual excellent service but clean car was evidently left under a tree overnight and was delivered to me covered with bird droppings. Had to request a rewash which delayed proceeding with my morning schedule.
The service provided was excellent & timely all in one day Thank to the responsible service Manger in South County Lexus.
Business response:
We are glad to hear that your service experience at South County Lexus was both excellent and completed within a single day. It is always meaningful to know when our team delivers on the level of care and efficiency our customers deserve. We will be sure to pass along your kind words to the service manager and the rest of the team.
Liked everything all so easy Helpful
Business response:
We are pleased to hear that your experience was smooth and straightforward from start to finish. That is exactly the kind of visit we aim to provide for every customer who comes through our doors. Thank you for taking the time to share your feedback and for choosing South County Lexus for your 2026 RX 350H.
Nice people and good service.
Business response:
Thank you for sharing your positive feedback! We're glad to hear you had a great experience with our team and service. We appreciate your business and look forward to assisting you again in the future.
South County Lexus has a 4.7 star rating with 6,480 reviews.
South County Lexus is open now. It will close at 9:00 p.m.