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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Should be done sooner, but the service was great
Business response:
We are pleased to hear that you found our service to be great! We understand that timing can sometimes be a concern, and we truly value your patience with us.
Alex Cruz is an excellent service advisor
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Having a knowledgeable and dedicated service advisor makes all the difference in ensuring your Lexus receives the exceptional care it deserves.
Efficient and professional service. I always appreciate the convenience of a loaner car during my service visits.
Business response:
Thank you for your feedback about the quality of service you received. It means a great deal to know that our team provided you with the efficient and professional experience you deserve.
Evan is very good and professional! I always have a great experience whenever I visit this shop; the technicians are very meticulous in their work. I also have my car's major maintenancesuch as tire replacementsdone here; the prices are very reasonable, and I have complete confidence in the quality of the service.
Business response:
We are excited to hear about your consistently positive experiences with our service team. Your confidence in our technicians' meticulous approach to their work means everything to us.
Fast, accurate recall fix. A very nice car wash as well.
Business response:
We are elated to hear about your positive experience with our recall service and car wash! Your feedback about the quick and precise service means a great deal to us.
All went good on the 27 point inspection they said under the hood inspection some of the fluid level was low but they didn't fill them.Safety?
Business response:
We understand you have a question about the fluid levels identified during your 27-point inspection. We appreciate your positive feedback about how everything went smoothly with the service. Your concern about the low fluid levels and safety is completely valid and important. We want to ensure you feel confident about your vehicle's condition. For questions about specific service procedures and to discuss your fluid level concerns, please contact us at (949) 344-2060 so we can provide you with complete details about our insp... read more
friendly, professional and organized
Business response:
Thank you for your review! We are delighted to hear about your positive experience with our team. Your comments about our welcoming approach, expertise, and well-structured processes truly mean a lot to us at South County Lexus. It sounds like our team made a great impression during your visit, and we appreciate you taking the time to share your thoughts. We look forward to continuing to serve you with the same level of excellence in the future.
My service is always top notch at Lexus! RGD and his team always are great to work with- welcoming, helpful, honest, and efficient. They are a team I can trust and take fantastic care of my car. Thank you!
Business response:
We are excited to hear about your consistently outstanding experience with our service team! It's wonderful to know that our team provides you with such welcoming and efficient care every time you visit. Thank you for taking the time to share your positive experience with South County Lexus!
Always great service advisors and easy to get an appointment.
Business response:
We greatly appreciate your kind words about our service team and the convenience of scheduling with us. It's wonderful to hear that our advisors have consistently provided you with excellent care and that the appointment process works well for your needs. Your positive experience means a great deal to our team at South County Lexus, and we're honored to serve you as a valued customer. We look forward to continuing to provide you with the same high level of service in the future.
South County Lexus has a 4.7 star rating with 6,248 reviews.
South County Lexus is open now. It will close at 9:00 p.m.