South County Lexus's cover image
Claimed

This profile has been claimed by the business owner or representative.

South County Lexus

4.7

About this business

Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.75,639 reviews
Select a rating
chrisATC's profile image
chrisATC 
9 years ago

Great experience. Kevin made my service very easy Dropped my car off without an appointment and on my way to work. Kevin made the process very easy and had me out the door quickly so I could make it to work on time. Got exactly what I came in for without being hassled or anyone trying to upsell me (which makes me more likely to return, I hate pushy salesman). Over all, glare at visit. 

Business response:

Chris, we are happy to hear it! Thanks for choosing South County Lexus! 

Cooper524's profile image
Cooper524 
9 years ago

Easy in, easy out Vince greeted me upon my arrival, had the paperwork and loaner car ready to go in about 5 mins. Upon return, checkout was also quick and easy. Vince went over the results of the service thoroughly. I am very satisfied with the service at South County Lexus. 

Business response:

We are glad to hear it, Cooper! Thanks for the post and we hope to see you back! 

darysaremi's profile image
darysaremi 
9 years ago

Efficient This was the first service of my new 2015 RX350. Service was very quick, I waited in their comfortable lounge with coffee and pastry. Luis was very helpful. Thank you 

Business response:

We are happy to hear you had a great visit! Thanks for the post! 

Betho's profile image
Betho 
9 years ago

A great experience! The service department is so efficient! The work was complete in a timely manner and they even spotted a leaky shock absorber and replaced it for free since it was only a year old. Ronnie Crowe is an amazing service manager! 

Business response:

Thanks for the 5 stars and the feedback! We appreciate you choosing South County Lexus! 

Hockey44's profile image
Hockey44 
9 years ago

iS250 25k Service Work was completed on time. Staff was welcoming and professional. Consultant kept me updated with emails. Check out was quick and thorough. I will use South County Lexus again. 

Business response:

Thanks for sharing, we appreciate your business and your feedback! 

Hemala Ghantiwala's profile image
Hemala Ghantiwala 
9 years ago

service in timely manner. Great service and on time and answer all the questions. They have washed my car. Complimentary coffee and soft drink in waiting area is good for the guy like me to go that far for service because I live in Ontario, Ca 91761. Thanks for that. 

Business response:

Hemala, we appreciate your business and we are always happy to help! 

Vehicle's profile image
Vehicle 
9 years ago

Awesome Vince in service was great and great customer service. Would take my car back there again. Everyone extremely helpful and courteous. Thanks for the superior service 

Business response:

It was our pleasure! Thanks for the post! 

Happycamper@123's profile image
Happycamper@123 
9 years ago

A very positive experience in service All around first class service. The total transaction was positive and efficient. The checkin and exit were professional and expedient. The waiting accommodations were comfortable. 

Business response:

We are happy to hear this, thanks for taking the time to post! 

2008 Ls460l's profile image
2008 Ls460l 
9 years ago

Great Service My car wouldn't start which is normally the battery. I contacted the dealership and they made an appointment for when I could arrive. Jump started the car and drove it over. They immediately performed a preliminary diagnosis which indicated a bad battery but to be sure they wanted a technician to do a thorough test of the battery and charging system. It was the battery and they installed a new one and I was out in just over an hour. No fuss or muss. Great service. 

Business response:

Hello and thanks for the post! We are glad you had a smooth and worry-free visit to our service department! Our team was happy to help! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 5,639 reviews. 

When is South County Lexus open?

South County Lexus is open now. It will close at 9:00 p.m.