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Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complete logs and diagnostics. Th... read more
I was charged $97.48 for an oil change and filter change. Need I say more? Seriously? $75.85 for labor. They take advantage of the Senior Citizens. I called the Bryan Easler in Hendersonville, NC because that is where we used to get out oil changed and like me, they said, "We would never charge that much for an oil change." I will never trust this dealership again. Not only that but Car Care Nut on YouTube has a video warning people about this very thing. It is called price gouging. Shameful.
Business response:
We apologize for any inconvenience you experienced during your visit. Our pricing is based on industry standards and includes high-quality service. We strive to provide fair and transparent pricing to all our customers. If you have any further concerns, please feel free to reach out to us at (864) 453-9627.
I was lied to about needing brakes and a new battery. I spent $120 and changed my own brakes that were still good. Battery test showed good as well.
Business response:
We apologize for any confusion or misinformation you may have received regarding your brakes and battery. Our team always strives to provide accurate and honest assessments of vehicle maintenance needs. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please feel free to contact us at (864) 453-9627.
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Trust issues. Took our car in for an oil change. My husband changed the air filter before we left the house. Guess what? Air filter received a yellow mark. Last visit we were told we desperately needed brake pads. Husband changed the pads. Guess what? Still had enough padding left on the ones he took off that we saved them. Visit before that. My husband had recently plugged a tire. We were told the tire had a nail in it and couldn’t be fixed that we needed a new tire. My husband asked if they were referring to the one he h... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Janet. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will have our Fixed Ops Director, Ray Frye reach out to you shortly. We would like to hear more about your experience and improve in any way we can. Thank you again.
My service advisor was super amazing so I'm not gonna criticize him. My experience was horrible. I drive a older car which is kinda rare and I trusted them to help fix it. spent over a thousand on this car to them just to get it back and its it has more problems then it went in with. one issue they fixed free of charge so thank you for that but now I have another issue same thing. the men working on my car aren't paying attention. another hose is loose and I don't have the time to keep coming back. mind you I have to work to... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Xtal. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I have passed your message on to our Fixed Ops Director, Ray Frye and will have him reach out to you shortly. Thank you again.
My mom bought her car from Dave Edwards because of the lifetime warranty. But when she went in today they told her it was no good. When he sold the company he only had to put 2 million dollars towards the lifetime warranties and obviously that ran out quick and they will not honor it. There was no warning or announcement on this. Would never buy from a company that does not honor their word or the “reputation” they bought. The solution offered to her was to buy a car from the new owners and that supposedly would have a life... read more
RecommendedI have been working with Thomas about a vechicle that had been on their lot for over a month. I had them to run my credit, I got approved but he had not physically seen my trade vechicle, he gave me a quote based off whatever book value they use. I was to bring my vechicle in today for a physical appraisal. He let me know what my payments would be. I was in the process of leaving my job to go purchase the vechicle, remind you a vechicle that has been sitting on the lot for over a month. He calls me to tell me that he sold th... read more
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,037 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is open now. It will close at 8:00 p.m.