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Specialty Heating & Cooling

4.8

About this business

Location details

7233 SW Kable Ln, #500, Portland, OR, 97224, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.81,821 reviews
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Christine B.'s profile image
Christine B. 
rating
7 years ago

Last week our air conditioner was replaced (very timely considering the heat wave this week). 2 days after that the team of Matt and Matt came to inspect and clean out our ducts. All these people were professional , knowledgeable and courteous. Everything was explained, our questions answered and the job was VERY thorough. Matt even went into the crawl space to double check an issue and reported on the general condition down there as an added bonus. They were also prompt and worked efficiently. The price was competitive ... read more

Kyle L.'s profile image
Kyle L. 
rating
7 years ago

I had a very good experience with everyone at Specialty Heating and Cooling. They gave us a straight forward estimate to replace my old furnace and add an A/C unit. They were able to run a gas line to my kitchen for the range that was being replaced. It was a very clean install. Their crew did a very good job cleaning up. Very good customer service. I really enjoyed working with them. 

Joe Fabiola L.'s profile image
Joe Fabiola L. 
rating
7 years ago

I got 3 bids to install a new AC unit. Specialty was the best. Their price was good but there technical expertise is what sold me. They were careful with all details about size, installation, and answered all my questions. I read in my research that the number one problem with AC breakdowns is bad installation. With Specialty I knew I was not going to have that problem. 

Jana C.'s profile image
Jana C. 
rating
7 years ago

I love this company. I got a new gas furnace, AC and gas water heater plus some new duct work. They let me know when they would come out, send me text and email reminders and called roughly 15min before they were here. Randy came initially and was very competent and thorough, letting me know about my options and gave me a detailed estimate in writing. When I did some research and asked for a different option, he was quick to respond. I had two other companies come out to give me estimates and one flat out told me they could... read more

Chris C.'s profile image
Chris C. 
rating
8 years ago

We wouldn't call anyone else! Came out today when our furnace stopped working. Moved things around to get a tech out ASAP since we have small kids in the house. Tech said igniter was bad and would cost around $450 for the service call, parts and labor. Had to have heat for the littles so gave the ok. When he was all done came in and gave us wonderful news. Said previous tech from their company (no longer with them) had replaced the same part a year ago and did not install it properly. ALL WORK and SERVICE CALL DONE FREE OF... read more

J B.'s profile image
J B. 
rating
8 years ago

Kurt was a pleasure to work with. He was timely, professional, friendly and effective. He came at the beginning of the appointment windows, got right to assessing the problem and resolved my furnace issues quickly and effectively. He also took the time to change my air filters - great customer service! There are a lot of bad contractors out there, making it difficult not to be skeptical, but Specialty and Kurt in particular, have been great to work with. I feel comfortable having them work in my home, their pricing see... read more

Christopher K.'s profile image
Christopher K. 
rating
8 years ago

Waking up on a chilly day to your furnace not working is not fun! Fortunately for me, when it happened to me today, I called Specialty. They had a repair person out within 90 minutes. He quickly diagnosed the problem (faulty igniter), went out to his truck to get a replacement part, and had it installed in short order. My house is nice and toasty again! He also checked my thermostat and verified that the wiring was compatible with a new Nest thermostat (which I intend to get). I highly recommend them! 

Business response:

Thank you for the nice review! We appreciate your business and are happy you are comfortable in your home. 

Rae S.'s profile image
Rae S. 
rating
8 years ago

Good experiences with the technicians but the customer service is very poor. My experience is very different than others posted here. 

Diane C.'s profile image
Diane C. 
rating
8 years ago

We just had a ductless system installed by Specialty and couldn't be happier with the professionalism of this company. From Eric who bid the job and followed through meticulously from start to finish to Jake and his crew who installed the system efficiently and professionally, leaving the house looking like nothing had changed! I would highly recommend this company. I got many bids for this job over the years and Specialty stands out in all ways. I would highly recommend them to anyone looking for a repair or an install. 

Business response:

Thank you very much for your kind review of our team members and company. We work hard to earn your business and thank you for choosing us with your home comfort needs. We really appreciate it! 

Frequently asked questions about Specialty Heating & Cooling

How is Specialty Heating & Cooling rated?

Specialty Heating & Cooling has a 4.8 star rating with 1,821 reviews. 

When is Specialty Heating & Cooling open?

Specialty Heating & Cooling is open now. It will close at 5:00 p.m.