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STAR ER

4.6

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Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.61,653 reviews
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Michelle St Pierre G.'s profile image
Michelle St Pierre G. 
a year ago

Staff at Star ER is always exceptional. I wouldn’t go anywhere else when my PCP is not available. 

Business response:

Hello Ms. St Pierre Garland, Thank you for your kind words! We are overjoyed to hear that our staff at STAR ER has always been exceptional. We appreciate your loyalty and trust in us. As you know, we are always here and ready to help. Please take care and thank you again. 

Randy G.'s profile image
Randy G. 
a year ago

Wonderful. Helpful. Kind. Friendly 

Business response:

We are honored to have provided you with a wonderful, helpful, kind, and friendly experience, Randy. Thank you for your kind words. 

Rhonda M.'s profile image
Rhonda M. 
a year ago

There was not a long wait. Everyone was very friendly and wanted to help. 

Business response:

We're pleased to hear that you had a positive experience at STAR ER. Thank you for your feedback! 

Johnny W.'s profile image
Johnny W. 
a year ago

Service was well beyond my expectations!! The front desk was professional & welcoming. The wait was less than 10 minutes. The nurse, the doctor, the radiologist were all above & beyond caring & personable. I would highly recommend this location for any urgent care needs!! 

Business response:

Hello Mr. Ware, We genuinely love your kind words and are thrilled to hear about your positive ER experience at STAR ER. We make it our mission to offer high quality healthcare to our community and really like to exceed our patients expectations with each and every visit. Thank you for choosing Complete Care and for your recommendations. Please get well soon and thank you so much again. 

Betty G.'s profile image
Betty G. 
a year ago

Very professional, kind and caring. Dr. Thomas was so polite explaining everything to me 

Business response:

Thank you for your review. We are glad to hear that Dr. Thomas provided you with professional and caring service. If you have any further questions or concerns, please don't hesitate to reach out to us at (806) 701-4141. 

Lucia E.'s profile image
Lucia E. 
a year ago

The whole staff from the front desk to the nurse to the doctor were amazing I felt cared for n left feeling a whole lot better Thanks guys, I will definitely return again if I ever need to 

Business response:

We're delighted to hear that you had a positive experience at STAR ER. Thank you for your kind words and we look forward to serving you again in the future. 

Dicky S.'s profile image
Dicky S. 
a year ago

Was seen very quickly and great care 

Business response:

We are grateful for your positive feedback and glad to hear that you were seen quickly and received great care. Thank you for choosing STAR ER. 

Cynthia B.'s profile image
Cynthia B. 
a year ago

Great. They were all attentive during the visit. 

Business response:

We're grateful for your kind words and glad to hear that our team was attentive during your visit. Thank you for choosing STAR ER. 

Justin S.'s profile image
Justin S. 
a year ago

Everyone was nice and helpful! Great patient care!! 

Business response:

Hello Mr. Seaton, We're ecstatic to hear that you had a great experience with our patient care at STAR ER! The 4 stars are very much appreciated. Thank you for your kind words. We hope you don't have to see you again, but if you do need us we'll be here 24/7 and ready to help. Please take care and thanks again. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,653 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.