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We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directionsI arrived just a bit after 6pm. They got me checked in, took my copay, and within a few minutes I was in a room. They were extremely efficient with all the testing they needed. I was out with prescriptions in only a couple of hours. Anywhere else, I would have still been waiting to be seen in that time. Highly recommend.
Business response:
Hello Ms. Ferguson, Thank you so much for a great star rating. We really appreciate your support and helping to share the word about Complete Care. We’re here for you 24/7 anytime. Take care and stay healthy.
Fast friendly and very professional.
Business response:
Hello Ms. Robinson, We appreciate your feedback! Thank you for choosing STAR ER for your medical needs. The kind words are much appreciated as well. Please take care.
Very personal and polite! Quick in and quick out!
Business response:
We appreciate your positive feedback, Dusty! Thank you for trusting us with your care. We are here if you should ever need us again. Take care.
Friendly staff and got me in quickly! I was in and out with results from blood work and ct scan all within 2 hours!
Business response:
Hello Ms. Lester, We are glad to hear that you had a positive experience at STAR ER. We like to get our patient in, out and back to their life as quickly as possible! Thank you for choosing us for your healthcare needs! We are always open and ready to help. Thanks again.
I went back to STAR ER because my first experience when I took my daughter was great. This time, I took myself and you all did not disappoint. Kudos to all your personnel. I felt horrible and your front staff was prompt in gathering my details, your medical personnel was so thorough, caring, and provided excellent care.
Business response:
Hello Leticia, We love to boast that a returning patient will receive the exact same type of visit as their very first, treated with kindness and caring. And you are proof this is truth. We want to help people and want them to return. We appreciate you returning to our Star ER facility. Our staff members love their patients and we know it shows. Please get well and thank you so very much for the kind review.
Fast and efficient
Business response:
Hello, We appreciate your feedbaMs Swinburn. Thank you for choosing STAR ER when you needed fast and efficient care! Get In. Get Out. Get Back to LIfe! Please feel better soon. Thanks again.
It went very smooth and fast. Didn't feel nervous because staff was very friendly.
Business response:
Hello Ms. Garcia, So glad you chose Star ER recently. We are thrilled our staff made you comfortable and you had such a nice ER experience with us. We are open and ready to help 24/7, even on holidays! Please take care and get well soon. Thank you so much!
You did awesome
Business response:
Hello Ms. Ovalle, Thank you for choosing our La Vernia facility recently. We really appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We'll be here ready and waiting if you ever need us again in the future. Please take care and thanks again.
Staff was do caring.
Business response:
Hello Ms. Sauceda, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you for choosing Complete Care.
STAR ER has a 4.9 star rating with 1,433 reviews.
STAR ER is open now. It is open 24/7.