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STAR ER - Lubbock, TX

4.9
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About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,356 reviews
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Christopher D.'s profile image
Christopher D. 
on Birdeye

8 months ago

I was seen and assessed quickly. The entire staff is amazing! 

Business response:

Hello Mr. Daniel, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were seen and assessed quickly at STAR ER. Our team takes pride in providing prompt and efficient service to all our valued customers. We appreciate your kind words about our amazing staff. They work tirelessly to ensure that every patient receives the best care possible. Thank you once again for choosing STAR ER. We look forward to serving you in the future if the need arises.  

Luke S.'s profile image
Luke S. 
on Birdeye

8 months ago

I got right in. My nurse was super nice with a great sense of humor which helps when you’re stressed. The Dr was very thorough and the technicians were nice and thorough as well. Overall a great experience despite finding out I had a gallstone. 

Business response:

Hello Mr. Shaw, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at STAR ER. Our team is dedicated to providing excellent care and ensuring our patients feel comfortable during their visit. We're glad to hear that our nurse and doctor were able to make you feel at ease with their friendly and thorough approach. Our technicians also strive to provide the best service possible. We appreciate your feedback and look forward to serving you again i... read more

Heather P.'s profile image
Heather P. 
on Birdeye

8 months ago

The staff was amazing and I did not have to wait anytime. 

Business response:

Hello Ms. Purcell, Thank you so much for your kind words and for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that you had a positive experience with our staff at STAR ER. We strive to provide exceptional service and ensure that our patients receive prompt care, so we are glad to know that you didn't have to wait. Thank you again for choosing STAR ER. We look forward to serving you in the future if the need arises.  

Jean P.'s profile image
Jean P. 
on Birdeye

8 months ago

All the staff were very kind and caring. They took care of my medical situation immediately. They helped out me at ease with their bedside manner. 

Business response:

Hello, Thank you so much for taking the time to share your positive experience with STAR ER! We are thrilled to hear that our staff provided you with excellent and compassionate care. Our team is dedicated to ensuring that our patients receive immediate attention and feel at ease during their visit. We're always here to help. Take care and have a wonderful day!  

David W.'s profile image
David W. 
on Birdeye

9 months ago

Great experience. 

Business response:

Hello Mr. Washington, Thank you for taking the time to share your feedback regarding your experience at STAR ER. We are thrilled to hear that you had a great experience with us! . We value your feedback and look forward to serving you again in the future if the need arises.  

William S.'s profile image
William S. 
on Birdeye

9 months ago

All the staff were kind, caring and efficient! 

Business response:

Hello Mr. Stewart, Thank you for taking the time to leave us such a positive review! We greatly appreciate your kind words about our staff being caring and efficient. It is our utmost priority to provide exceptional care to all our customers at STAR ER. We look forward to serving you again in the future. Please take care.  

Tracye M.'s profile image
Tracye M. 
on Birdeye

9 months ago

The staff was very kind. It will recommend it. 

Business response:

Hello, Thank you for taking the time to share your experience with us at STAR ER. We are thrilled to hear that our staff was kind to you during your visit. Providing exceptional care and compassion is at the heart of our commitment to our patients. We truly appreciate your recommendation and hope to continue exceeding your expectations in the future. Thank you once again for choosing STAR ER!  

Brent H.'s profile image
Brent H. 
on Birdeye

9 months ago

Excellent! Star Er was quick & convenient. The entire staff was patient, kind, & quick to treat medical needs. 

Business response:

Hello Mr. Hurst, Thank you so much for taking the time to share your excellent review about your recent experience at STAR ER. We are thrilled to hear that our services met your expectations and that our staff provided you with the quick and convenient care you needed. At STAR ER, we strive to ensure that every patient receives the utmost attention and quality care. Your kind words about our patient, kind, and efficient staff have made our day! We truly appreciate your feedback and your confidence in our services. We are... read more

Dyke E.'s profile image
Dyke E. 
on Birdeye

9 months ago

No complaints, y'all did a great job! 

Business response:

Hello Mr. Ellison, Thank you so much for taking the time to leave us such a positive review about STAR ER. We are thrilled to hear that you had a great experience with us and that you have no complaints. It's always our goal to provide top-notch service to our customers. We appreciate your support and hope to serve you again soon if the need arises. Please take care.  

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,356 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7. 

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