STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
4.91,433 reviews
Select a rating
Stephen F.'s profile image
Stephen F. 
on Birdeye

7 months ago

great all around 

Business response:

Hello Mr. Farquer, Thank you for your wonderful feedback. We are privileged to have provided you with great service. Please take care. 

Tinker S.'s profile image
Tinker S. 
on Birdeye

7 months ago

I was able to get admitted quickly, an saw Dr. Thomas within three-quarters of an hour after arriving. Had X-rays & CT scans done within an hour, and the longest wait was to have these read by a radiologist. We were there for about 3-hours total. At the big hospitals I probably wouldn’t have been able to see anyone in that amount of time. 

Business response:

Hello, We're privileged to have been able to provide you with quick and efficient care during your visit. Thank you immensely for sharing your experience with us. We are here, ready and open 24/7. Please take care and thanks again. 

Damon B.'s profile image
Damon B. 
on Birdeye

8 months ago

Awesome and quick service. Staff very friendly 

Business response:

Hello Mr. Brandt, We're utterly delighted to hear that you had an awesome and quick experience with our friendly staff at our Lubbock facility. We truly appreciate the 5 star rating......... Thank you for choosing STAR ER! Please take care. 

Hannah R.'s profile image
Hannah R. 
on Birdeye

8 months ago

This was one of the best ER experiences I’ve ever had. The staff was friendly and attentive and did their best to make sure I was comfortable. 

Business response:

Hello Ms. Renteria, Your positive feedback is greatly appreciated. We strive to provide the best care possible at STAR ER. Thank you for choosing us for your emergency care needs. We are open 24/7 and always ready to help. Please take care and get well soon. Thanks again. 

Alexandra R.'s profile image
Alexandra R. 
on Birdeye

8 months ago

The dr and paramadic on staff was amazing! Very patient and got me in and out in a timely manner 

Business response:

Thank you for taking the time to share your positive experience with us. We strive to provide efficient and patient-centered care at STAR ER. We hope to see you again under better circumstances. 

Ananya B.'s profile image
Ananya B. 
on Birdeye

8 months ago

Great!! Nice hospitality. Good care for patient. 

Business response:

Hello Ms. Bellamkonda, Your feedback is incredibly valuable to us. We're glad to hear that you had a great experience at STAR ER. Thank you for choosing us for your care. Feel better soon. 

Tanya S.'s profile image
Tanya S. 
on Birdeye

8 months ago

It was my 1st visit to Star ER and it was amazing! I didn’t have to wait in the lobby at all, which was nice since I was in pain. Everyone from the reception staff to the nurses and doctor was so friendly and helpful. They made my experience so much better. They made sure I was comfortable and helped with my pain. The Dr eased my mind & I left there with a lot less worry and stress about what was going on with my health. Star is the best ER I’ve ever been to! 

Business response:

We're ecstatic to hear about your positive experience at Star ER! Thank you for taking the time to share your feedback. If you ever need us again, don't hesitate to call (806) 701-4141. 

James Z.'s profile image
James Z. 
on Birdeye

9 months ago

Great service. Wait time was really short. Great staff. Personable and confident. 

Business response:

Hello Mr. Zumwalt, We appreciate your positive feedback! Thank you for choosing STAR ER for your healthcare needs. Your kind words mean the world to us! Please feel better soon and thanks again. 

Jeffrey L.'s profile image
Jeffrey L. 
on Birdeye

9 months ago

Everyone was so very friendly and accommodating. From Kevin the paramedic, Jace the imaging tech to Dr. Weatherford, the level of care was outstanding. I highly recommend StarER! 

Business response:

Hello Mr. Levens, We are thrilled to hear about your positive experience at STAR ER. Thank you for recommending us and for acknowledging our dedicated team members. Dr. Weatherford and his team are truly top notch!!! We appreciate your feedback! Please take care and get well soonl 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.