STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
5.01,447 reviews
Select a rating
Lori P.'s profile image
Lori P. 
a year ago

It’s hard to feel like you are being seen for the pain and suffering you are going through in a medical context these days. I’ve visited Star ER 3 times now and all 3 visits were bad days for me but the experience made it much better. I got help with my issues and was made to feel like a real person. The staff are brilliant and the doctors I’ve had have been FANTASTIC 

Business response:

Thank you for your kind words, Lori. We're glad to hear that our team at STAR ER provided you with a positive experience and made you feel seen and cared for. We strive to provide exceptional care to all our patients, and we're grateful for your feedback. If you ever need our services again, please don't hesitate to reach out at (806) 701-4141. 

Michael C.'s profile image
Michael C. 
a year ago

Good attentive personnel. 

Business response:

Thank you for your positive feedback, Michael! We appreciate your kind words about our attentive personnel. If you have any further questions or need assistance, please don't hesitate to reach out to us at (806) 701-4141. 

Annalli C.'s profile image
Annalli C. 
a year ago

Kristyn the receptionist was nice and effective. EMT Kevin was amazing and answered all my questions and concerns 

Business response:

Thank you for your positive review, Annalli! We're glad to hear that Kristyn and Kevin provided excellent service and addressed all your questions and concerns. If you ever need our assistance again, please don't hesitate to reach out to us at (806) 701-4141. 

Lori B.'s profile image
Lori B. 
a year ago

Very professional and kind 

Business response:

Thank you for your kind words, Lori! We strive to provide professional and compassionate care to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (806) 701-4141. 

Justin B.'s profile image
Justin B. 
a year ago

Kristen is amazing and compassionate. Always received the best care here. 

Business response:

Thank you for your kind words, Justin! We're thrilled to hear that you had a positive experience with Kristen. Providing compassionate care is our top priority, and we're glad that we were able to deliver that to you. If you ever need our services again, don't hesitate to reach out at (806) 701-4141. 

Kenneth M.'s profile image
Kenneth M. 
a year ago

They have always fixed me up. Friendly, carong 

Business response:

Thank you for your kind words, Kenneth! We're glad to hear that our team has always been able to assist you and provide friendly and caring service. If you ever need anything in the future, please don't hesitate to reach out to us at (806) 701-4141. 

Annalli C.'s profile image
Annalli C. 
a year ago

Dr. Fargason and EMT Kevin were absolutely amazing. Kind and considerate with my daughter! 

Business response:

Thank you for your kind words, Annalli! We're thrilled to hear that Dr. Fargason and Kevin provided excellent care for your daughter. We appreciate your feedback and hope to continue providing exceptional service in the future. If you have any further questions or concerns, please don't hesitate to reach out to us at (806) 701-4141. 

Brandy C.'s profile image
Brandy C. 
a year ago

Everything was timely and the staff was exceptional 

Business response:

Thank you for your kind words, Brandy! We're thrilled to hear that you had a positive experience at STAR ER. Our team takes pride in providing timely and exceptional service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (806) 701-4141. 

Randy C.'s profile image
Randy C. 
a year ago

It was a good experience 

Business response:

Hello Mr. Coleman. Thank you for your positive feedback. We're glad to hear that you had a good experience at STAR ER. Hope you get to feeling much better very soon. Thanks again. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,447 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.