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STAR ER - Lubbock, TX

4.9
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About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,356 reviews
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Corina L.'s profile image
Corina L. 
on Birdeye

11 months ago

Star ER was the best experience ever! I’ve taken family members to regular ERs and have waited over 5 hours just to be seen. Star ER was fast and they did thorough tests to determine my problem. I was quickly given treatment to relieve my symptoms and I was headed home in no time. The dr and staff members were also amazing! 

Business response:

Hello Ms. Lopez, Thank you for taking the time to write such a wonderful review of Star ER! We are thrilled to hear that your experience was the best ever and that our staff was able to provide you with fast and thorough care. We pride ourselves on providing efficient and effective treatment to all of our patients. If you ever need our services again, we will be here ready and waiting to help. Please get well soon and thank you again.  

Annettet W.'s profile image
Annettet W. 
on Birdeye

11 months ago

Great experience. Addressed issues of broken fibula and tibia bones in right leg and stressed left knee. X-rays, cat scan, all of it done with care and concern, making sure I was safe to return to Amarillo and had all info needed for follow up here with my or orthopedic doctor. 

Business response:

Hello Ms. Wardwell, Thank you so much for your review and we're happy to know that you had a great experience with us. We take pride in providing the best care and concern to each and every one of our customers. It's good to hear that we were able to address your issues and provide the necessary care for your broken fibula and tibia bones, as well as your left knee. We appreciate your kind words and we hope that your recovery process goes smoothly. If you have any further questions or concerns, please don't hesitate to co... read more

Nancy B.'s profile image
Nancy B. 
on Birdeye

11 months ago

All of the staff was helpful. My wait time was minimal and my health issue was resolved 

Business response:

Hello Ms. Brashear, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Roger W.'s profile image
Roger W. 
on Birdeye

11 months ago

Very professional staff especially in the back , the doctor , the paramedic , and the x-ray technician was very very good 

Business response:

Hello Mr. Williams, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Linda D.'s profile image
Linda D. 
on Birdeye

a year ago

Professional, quick care, pleasant 

Business response:

Hello Ms. Diggs, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Ignacio I.'s profile image
Ignacio I. 
on Birdeye

a year ago

Staff, doctor and nurse attended us quickly and we felt like we were at the right place for the care needed. My 99 year old felt comfortable and was extremely pleased with how quickly the doctor and nurse diagnosed his condition. It was a great experience and if we ever need urgent care we know where to go. 

Business response:

Thank you for trusting us with your families care. We are honored to serve such a wonderful community. Please take care and let us know if you need anything else from us.  

Maria T.'s profile image
Maria T. 
on Birdeye

a year ago

The nurse was soo wonderful and patient respectful and most of all nice. The doctor was good. 

Business response:

Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us. Cheers, STAR ER 

Donna P.'s profile image
Donna P. 
on Birdeye

a year ago

Everyone very kind and was very impressed 

Business response:

Thank you so much Ms. Powers. We are honored to take care of such a wonderful community. Take care a remember we are here for you 24/7. 

Michael C.'s profile image
Michael C. 
on Birdeye

a year ago

Helped me so much. Y’all made me feel like y’all really care about me. Thank Y’all so very very much 

Business response:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. Please let us know if we can do anything further for you. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,356 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7. 

Need help? Contact us.

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