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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,461 reviews
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Dusty F.'s profile image
Dusty F. 
a year ago

Very personal and polite! Quick in and quick out! 

Business response:

We appreciate your positive feedback, Dusty! Thank you for trusting us with your care. We are here if you should ever need us again. Take care.  

Misty L.'s profile image
Misty L. 
a year ago

Friendly staff and got me in quickly! I was in and out with results from blood work and ct scan all within 2 hours! 

Business response:

Hello Ms. Lester, We are glad to hear that you had a positive experience at STAR ER. We like to get our patient in, out and back to their life as quickly as possible! Thank you for choosing us for your healthcare needs! We are always open and ready to help. Thanks again. 

Leticia A.'s profile image
Leticia A. 
a year ago

I went back to STAR ER because my first experience when I took my daughter was great. This time, I took myself and you all did not disappoint. Kudos to all your personnel. I felt horrible and your front staff was prompt in gathering my details, your medical personnel was so thorough, caring, and provided excellent care. 

Business response:

Hello Leticia, We love to boast that a returning patient will receive the exact same type of visit as their very first, treated with kindness and caring. And you are proof this is truth. We want to help people and want them to return. We appreciate you returning to our Star ER facility. Our staff members love their patients and we know it shows. Please get well and thank you so very much for the kind review. 

Cheryl S.'s profile image
Cheryl S. 
a year ago

Fast and efficient 

Business response:

Hello, We appreciate your feedbaMs Swinburn. Thank you for choosing STAR ER when you needed fast and efficient care! Get In. Get Out. Get Back to LIfe! Please feel better soon. Thanks again. 

Andrea G.'s profile image
Andrea G. 
a year ago

It went very smooth and fast. Didn't feel nervous because staff was very friendly. 

Business response:

Hello Ms. Garcia, So glad you chose Star ER recently. We are thrilled our staff made you comfortable and you had such a nice ER experience with us. We are open and ready to help 24/7, even on holidays! Please take care and get well soon. Thank you so much! 

Kimberly O.'s profile image
Kimberly O. 
a year ago

You did awesome 

Business response:

Hello Ms. Ovalle, Thank you for choosing our La Vernia facility recently. We really appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We'll be here ready and waiting if you ever need us again in the future. Please take care and thanks again. 

Mary S.'s profile image
Mary S. 
a year ago

Staff was do caring. 

Business response:

Hello Ms. Sauceda, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you for choosing Complete Care. 

Gayln G.'s profile image
Gayln G. 
a year ago

You were super nice I appreciate the courtesy you showed to me. But I need to be where I can use my insurance 

Business response:

Hello, We apologize for any inconvenience. Please feel free to contact us at (806) 701-4141 to discuss any insurance options that may be available to you. 

Federico G.'s profile image
Federico G. 
a year ago

I was very satisfied with how quick I was checked in and seen by physician 

Business response:

Hello Mr. Gonzalez, We're glad to hear that you had a positive experience at STAR ER which included being seen by the physician in a timely manner. Thank you for choosing Complete Care for your healthcare needs.  

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,461 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.