STAR ER's cover image

This profile has been claimed by the business owner or representative.

STAR ER

4.6

About this business

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
4.61,684 reviews
Select a rating
Johnny W.'s profile image
Johnny W. 
a year ago

Service was well beyond my expectations!! The front desk was professional & welcoming. The wait was less than 10 minutes. The nurse, the doctor, the radiologist were all above & beyond caring & personable. I would highly recommend this location for any urgent care needs!! 

Business response:

Hello Mr. Ware, We genuinely love your kind words and are thrilled to hear about your positive ER experience at STAR ER. We make it our mission to offer high quality healthcare to our community and really like to exceed our patients expectations with each and every visit. Thank you for choosing Complete Care and for your recommendations. Please get well soon and thank you so much again. 

Betty G.'s profile image
Betty G. 
a year ago

Very professional, kind and caring. Dr. Thomas was so polite explaining everything to me 

Business response:

Thank you for your review. We are glad to hear that Dr. Thomas provided you with professional and caring service. If you have any further questions or concerns, please don't hesitate to reach out to us at (806) 701-4141. 

Lucia E.'s profile image
Lucia E. 
a year ago

The whole staff from the front desk to the nurse to the doctor were amazing I felt cared for n left feeling a whole lot better Thanks guys, I will definitely return again if I ever need to 

Business response:

We're delighted to hear that you had a positive experience at STAR ER. Thank you for your kind words and we look forward to serving you again in the future. 

Dicky S.'s profile image
Dicky S. 
a year ago

Was seen very quickly and great care 

Business response:

We are grateful for your positive feedback and glad to hear that you were seen quickly and received great care. Thank you for choosing STAR ER. 

Cynthia B.'s profile image
Cynthia B. 
a year ago

Great. They were all attentive during the visit. 

Business response:

We're grateful for your kind words and glad to hear that our team was attentive during your visit. Thank you for choosing STAR ER. 

Justin S.'s profile image
Justin S. 
a year ago

Everyone was nice and helpful! Great patient care!! 

Business response:

Hello Mr. Seaton, We're ecstatic to hear that you had a great experience with our patient care at STAR ER! The 4 stars are very much appreciated. Thank you for your kind words. We hope you don't have to see you again, but if you do need us we'll be here 24/7 and ready to help. Please take care and thanks again. 

Michael S.'s profile image
Michael S. 
a year ago

Everyone was professional and time efficient! 

Business response:

Thank you for your review! We deeply cherish your feedback and are glad to hear that our team was professional and time-efficient. 

Stephen F.'s profile image
Stephen F. 
a year ago

great all around 

Business response:

Hello Mr. Farquer, Thank you for your wonderful feedback. We are privileged to have provided you with great service. Please take care. 

Tinker S.'s profile image
Tinker S. 
a year ago

I was able to get admitted quickly, an saw Dr. Thomas within three-quarters of an hour after arriving. Had X-rays & CT scans done within an hour, and the longest wait was to have these read by a radiologist. We were there for about 3-hours total. At the big hospitals I probably wouldn’t have been able to see anyone in that amount of time. 

Business response:

Hello, We're privileged to have been able to provide you with quick and efficient care during your visit. Thank you immensely for sharing your experience with us. We are here, ready and open 24/7. Please take care and thanks again. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,684 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.