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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,447 reviews
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Andrea G.'s profile image
Andrea G. 
a year ago

It went very smooth and fast. Didn't feel nervous because staff was very friendly. 

Business response:

Hello Ms. Garcia, So glad you chose Star ER recently. We are thrilled our staff made you comfortable and you had such a nice ER experience with us. We are open and ready to help 24/7, even on holidays! Please take care and get well soon. Thank you so much! 

Kimberly O.'s profile image
Kimberly O. 
a year ago

You did awesome 

Business response:

Hello Ms. Ovalle, Thank you for choosing our La Vernia facility recently. We really appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We'll be here ready and waiting if you ever need us again in the future. Please take care and thanks again. 

Mary S.'s profile image
Mary S. 
a year ago

Staff was do caring. 

Business response:

Hello Ms. Sauceda, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you for choosing Complete Care. 

Gayln G.'s profile image
Gayln G. 
a year ago

You were super nice I appreciate the courtesy you showed to me. But I need to be where I can use my insurance 

Business response:

Hello, We apologize for any inconvenience. Please feel free to contact us at (806) 701-4141 to discuss any insurance options that may be available to you. 

Federico G.'s profile image
Federico G. 
a year ago

I was very satisfied with how quick I was checked in and seen by physician 

Business response:

Hello Mr. Gonzalez, We're glad to hear that you had a positive experience at STAR ER which included being seen by the physician in a timely manner. Thank you for choosing Complete Care for your healthcare needs.  

Michelle St Pierre G.'s profile image
Michelle St Pierre G. 
a year ago

All staff members were awesome, they made an unfortunate situation seem not so bad. Dr Thomas and the nurses were all exceptionally kind. I would definitely recommend Star ER for any urgent medical needs you may have. 

Business response:

We are thrilled to hear about your positive experience at STAR ER! Thank you for recommending us for your healthcare needs. We appreciate your kind words about Dr. Thomas and our staff. Thy really are top notch. Thanks again! 

Joe L.'s profile image
Joe L. 
a year ago

Prompt, efficient, and courteous service. Did only the necessary tests and got the results quickly. Was feeling somewhat better by the time I left after being diagnosed with high fever and flu. 

Business response:

We appreciate your positive feedback, Joe. Thank you for choosing STAR ER for your medical needs. Thank you so very much. Please get well soon.  

Danett B.'s profile image
Danett B. 
a year ago

Doctor and nurse listened to me and then performed the necessary tests to find a diagnosis. Quick turn around and professional. 

Business response:

Hello, Thank you so much for taking the time to leave us a great star rating. We appreciate you choosing Star ER! Sounds like you had a very good visit with us. We strive to be the best, our staff members really are the cream of the crop. Thank you again and please get well soon. 

Bobbie C.'s profile image
Bobbie C. 
a year ago

Everyone was very nice. Didn’t have to wait a long time to get in to be seen. 

Business response:

Hello Ms. Charleon, We appreciate your positive feedback and 5 star rating.! Thank you for choosing STAR ER for your healthcare needs. We are here and ready to help when you need us! Please take care. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,447 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.