This profile has been claimed by the business owner or representative.
STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directions
I got in quickly and received treatment quickly and back home.
Business response:
We are glad to hear you received quick treatment and are back home. Thank you for your feedback. We are open 24/7 and always here if you should ever need us again.
I got in quickly, had a wonderful nurse, and overall a great experience!
Business response:
Hello, We are elated to hear about your wonderful experience at STAR ER! Thank you for your review. We appreciate the kind words and the 5 star rating! Please get well soon and thanks again.
The entire staff was amazing! I walked in scared and in a great amount of pain. I was tended to quickly & with compassion. They did all they could to get me to comfortable level of pain & make sure I was ok! They truly went above & beyond. Theresa, Anna, and Fargason were fantastic!
Business response:
We are utterly delighted to hear about your positive experience at STAR ER! Thank you for sharing your feedback, Ashlee.
I loved how reassuring you were to me as a worried mom and how kind you were to my kiddo.
Business response:
Hello, We are honored to have provided reassurance to you and kindness to your kiddo. Thank you for sharing your experience and for choosing Star ER when your child needed attention. We are always here, 24/7. Thank you again and we hope your child feels much better very soon.
Took time to answer my questions.
Business response:
Hello, Thank you for your review and 5 star rating. We enjoy receiving feedback from our patients. Please get well soon and stay safe out there. Thank you again.
My experience was great
Business response:
We're happy to hear that your experience was great. Thank you for trusting us with your care. We are open 24/7 and always here when you need us.
Needed wheelchair upon arrival, provided immediately. Taken straight back to exam room. Dr. determined I needed 5 stitches (I had cut my right leg). Process took less than 20 minutes. Total time spent from arrival to dismissal and wheeled back to car about 45 minutes. Staff was great and very caring. Only thing that really needs to be done is allow this facility to accept Medicare A & B. It would save patients having to file claims with insurance company. Overall, extremely satisfied.
Business response:
Hello Mr. Conway, We are happy to hear about your positive ER experience at STAR ER. Thank you for sharing your feedback! Get In. Get Out. Get Back to LIfe.....our mantra! We are very sorry at this time that we can't accept Medicare, Medicaid and or Tricare through no fault of our own. Since the Public Health Emergency (PHE) ended May 11, 2023 state licensed Freestanding Emergency Centers (FECs) are no longer ALLOWED to participate in Medicare unless the federal government passes legislation to make this benefit per... read more
I experienced a head injury and was bleeding quite a bit. My boss drove me to Star ER where my husband met us. The staff there came to get me in under 5 minutes and took me to the exam room where the doctor saw me in less than 2 minutes. I received 16 stitches in the 5 inch long gash. The doctor was fantastic and I don’t think anyone else could have done a better job than he did. I felt no pain even when he numbed the area. I felt well taken care of and by the best of staff as well! I highly recommend this ER and rate... read more
Business response:
We're glad to hear you had a positive experience at STAR ER. Thank you for sharing your feedback! We are open 24/7 and always here if you should ever need us again.
Staff at Star ER is always exceptional. I wouldn’t go anywhere else when my PCP is not available.
Business response:
Hello Ms. St Pierre Garland, Thank you for your kind words! We are overjoyed to hear that our staff at STAR ER has always been exceptional. We appreciate your loyalty and trust in us. As you know, we are always here and ready to help. Please take care and thank you again.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.9 star rating with 1,433 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.