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STAR ER - Lubbock, TX

4.9
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About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,356 reviews
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Stephen M.'s profile image
Stephen M. 
on Birdeye

6 months ago

I had a great experience at Star ER. Treatment was quick and thorough. Staff are friendly and the doctors are knowledgeable. Thank you for treating me. 

Business response:

Thank you, Mr. Mcadams, for your positive review of STAR ER. We're glad to hear that you had a great experience with us and that our staff provided quick and thorough treatment. We appreciate your kind words and we thank you for choosing STAR ER for your healthcare needs. 

Elizabeth H.'s profile image
Elizabeth H. 
on Birdeye

6 months ago

Very pleased that I went to Star.. Thankful Dr Henry was there. Doubt that others would have immediately diagnosed the Rhomboid Muscles as origin Of pain! Very grateful!!! Staff courteous! 

Business response:

Hello Ms. Hamill, Thank you for choosing our Star ER facility recently. We're glad to hear that you had a great experience at STAR ER and that Dr. Henry was able to quickly diagnose the origin of your pain. He and his team are absolutely fantastic. We appreciate your kind words about our staff's courtesy. We sure hope your pain subsides soon. Please take care and thank you again. 

Janelle G.'s profile image
Janelle G. 
on Birdeye

6 months ago

Dr Melissa Henry was awesome! She explained everything about my results and has a warm bedside manner. Her expertise impressed me. I learned more in one visit with her than 6 months worth of visits with multiple other doctors. Thank you Dr Henry! 

Business response:

Thank you for choosing our Star ER when you were under the weather recently. We're thrilled to hear that Dr. Melissa Henry provided you with a great experience during your visit. It's wonderful to know that she was able to explain everything clearly and make you feel comfortable. We appreciate your kind words and are glad that you found her expertise impressive. We have a great crew that is always ready to help and serve! Please take care and thanks again. 

Mary S.'s profile image
Mary S. 
on Birdeye

6 months ago

From start to finish ,the staff was friendly , caring, competent in a stress free environment . I felt safe and secure in their hands Very pleased. 

Business response:

Hello Ms. Sutherland, Thank you for choosing Star ER when you were feeling under the weather. We're thrilled to hear that our staff provided you with a friendly and stress-free experience. Your safety and security are our top priorities, and we're glad we could make you feel comfortable. Please get well soon and thanks again. 

Elizabeth F.'s profile image
Elizabeth F. 
on Birdeye

7 months ago

The staff were caring and attentive, the doctor listened to what was going on and the nurses and staff were exceptional. 

Business response:

Hello Ms. Foster, Thank you for your kind words about STAR ER. We are thrilled to hear that our staff provided you with exceptional care and that our doctor listened attentively to your needs. We appreciate your positive feedback and hope to continue serving you in the future if and when the need arises. Please take care. 

William Y.'s profile image
William Y. 
on Birdeye

7 months ago

Nice people. Price is high. 

Business response:

Hello Mr. Yule, Thank you for choosing Star ER recently. We are so happy to hear you encountered nice staff members during your ER visit with us. We truly appreciate the 5 star rating! We are open 24/7 and always here with a physician on site to help you with any medical emergency large or small. Hope you feel much better very soon. Thanks again. 

Lanny T.'s profile image
Lanny T. 
on Birdeye

7 months ago

I’ve been here several times the staff and doctors are excellent and service is great best emergency care you could ever get thank you. 

Business response:

Hello, Thank you for choosing Complete Care recently. We're thrilled to hear that you've had excellent experiences at STAR ER. Providing great emergency care is our top priority, and we're glad to know that our staff and doctors have met your expectations. Please get well soon and thanks again. 

Melody M.'s profile image
Melody M. 
on Birdeye

7 months ago

I love the friendly staff... Everyone was concerned about my health... 

Business response:

Hello Ms. Manahan, thank you for your kind words and high rating. We're thrilled to hear that you had a positive experience with our friendly staff. Your health and well-being are our top priorities. Thank you again andn please take care.  

Hailey M.'s profile image
Hailey M. 
on Birdeye

7 months ago

Extremely clean facility. Fast caring service. Star ER is the place to be seen in your EMERGENCY needs. Kevin, Dannielle and Dr. Thomas where great with our family. Thank you. 

Business response:

Hello Ms. Miller, Thank you so much for a great star rating. We really appreciate you choosing our Star ER location recently. We will make sure our top notch staff sees your kind words! We’re here for you 24/7 anytime. Take care and stay healthy. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,356 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7. 

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