Stonebriar Chevrolet Parts

Brent P. 

on Yelp

3 years ago

I took my Tahoe in for an airbag recall. When I picked up my vehicle the next day, they fixed the airbag but also removed the washer heating module without my permission. Two months later my washer fluid is not working. I looked under the hood to find the work they did to remove the heating module. It looks like something a teenager would do and not a certified dealership. There were bare wires that were cut and only covered with electrical tape that had already fallen off a couple wires. The fluid hose was connected tog... read more

Mark M. 

on Yelp

3 years ago

Do not buy a car here. No one knows what the other person is doing. I bought a 2013 Cadillac XTS. The night I bought it. It was pouring rain. So I didn't notice a broken mirror on the passenger side of the car. I also didn't notice that part of the head light was burnt out. When I did notice I called the dealership and they said it was as is. So how did I get a bumper to bumper warranty?. And the sales man Shawn never said the words AS IS that night. The head light is $1000. So also they called me repeatedly saying I didn't ... read more

Tina M. 

on Yelp

3 years ago

I brought my 2015 Malibu in so they could diagnose my engine light. they quoted me 1500 to fix it. I declined because I found a place that can fix it a lot cheaper so I come back and pay the 169 diagnostics fee which I had no issue doing. When I get my car back the driver I notice seat doesn't go all the back like it used so now it's very difficult for me to sit in the driver seat so I can drive my car. I brought this to their attention and I stated that before I brought the car in I was able to move the seat back and forth ... read more

Quintaneshia W. 

on Yelp

3 years ago

Literally the worse experience I have ever experienced with any dealership. The manager is Brian and the first time I was service here went extremely well which made me trust this dealership for a second time it seemed like a no brainer. The dealership the first time assured me I would have a ride home and even picked me up to make sure I get my car. The second time if I had been told to make sure to make arrangements I would have . I get to the dealership they told me to come at 7:30 am they diagnose my car and I found my o... read more

Dr. W. 

on Yelp

3 years ago

Run. Tldr, this dealership just wanted to ruin my credit score and get me assfucked on a high interest loan. Likely a slow day for them. This place needs negative a billion stars. I went to go look at a vehicle and drove an hour one way to get there. The salesman seemed kind enough over the phone. Got there, test drove the vehicle, and noticed the brakes were warped and making noises when engaged, as if the calipers were stuck. I make the salesman on the test drive. I can do auto repair myself so I expected to do some wo... read more

Joseph C. 

on Yelp

3 years ago

My service advisor Lenah is absolutely awesome, she is very knowledgeable, patient, makes you feel comfortable and she is very kind. However I dont trust anyone else from the Technician to Service Manager! To bring my wife's truck there 9/25, truck was fine before that recall visit, Stonebriar had the steering column apart a month before that in order to get all the parts needed for the recall repair, they stated then the truck was in great shape, with no issue needing attention. Fast fwd to 9/25, where they fixed the ste... read more

Karen O. 

on Yelp

3 years ago

Well my first experience with Stonebriar Chevrolet was in February 2021 when I bought a used BMW from them... at the time, I thought the experience went rather well, even though my interest rate was at 13%, they said that was due to it being a 2013 vehicle, so I bought it, not knowing. My son was in an accident in September 2021 (was not his fault, he was rear ended) and the insurance company sadly totaled the beloved car, so we were back to looking for another vehicle in less than a year, ugh! I went back to Stonebriar... read more

Kashif A. 

on Yelp

3 years ago

I booked oil change appointment, 3 pm Thursday September 30th 2021 and got the confirmation and when I reached there after taking time off from work and driving 25 Miles, they told me please re book appointment as we are busy. Unbelievable. Muhammad Ansari 

Christopher E. 

on Yelp

3 years ago

First, I encourage each reader to look at all the reviews for Stonebriar's Service Dept. There are quite a few highly rated reviews, but almost all of the one star reviews are similar. You really should think twice before taking your vehicle to Stonebriar Chevrolet. My issue is simple. I purchased a used Chevy Cruze for my daughter. Since this car was for her commute to and from college, I also purchased the most comprehensive extended warranty that the dealership offered. Within one year, the air conditioning stopped ... read more