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Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great service, fast and professional , they Keep you informed of the progress and make recommendations as needed.
Business response:
Thanks Norma, we are very happy to hear that we exceeded your expectations. It is also a pleasure to hear that you can appreciate our services!
Love this place. Solid service, people, and prices. This is my one and only spot in Palo Alto.
Business response:
That’s awesome to hear! We’re grateful to be your go-to spot in Palo Alto. Thanks for your support, and have a wonderful Stress-Free day!
Subject: Repair Estimate & Prioritization - 2011 BMW 335i xDrive I'm reaching out for a repair estimate and prioritization for my 2011 BMW 335i xDrive (E90 LCI, N55, ~90K miles). I'd appreciate your input on the most urgent repairs and a rough cost estimate so I can plan my budget accordingly. Priority Issues (Critical for Safe Operation) 1. Screeching Noise on Startup (Intermittent) * Issue: Loud, high-pitched noise that appears randomly when starting the car. * Reference Video: YouTube Link 2. Chassis Stabilization... read more
I took my car in to repair a coolant leak. This is the second time I've been there and they communicated well and were very transparent about the process. My only complaint is that it took a day and a half, which was a long time to be without my car.
Business response:
Really appreciate you coming back to us and sharing your experience! Glad to hear our team kept you informed and transparent throughout the process. We totally understand that being without your car for a day and a half can be frustrating—we always aim to work as efficiently as possible while making sure everything is done right. Thanks for your patience, and we hope to make your next visit even smoother. Have a wonderful Stress-Free day!
VERY different from what they tell you over the phone vs going in person. Warranty for tire , Lyft credit, and especially wait time; everything changed when I walked into Castro Valley Stress Free! Manager here at Menlo Park says he will see what he can do...
Business response:
Hello Mrs. L, Thank you for sharing your experience with us. We deeply respect your feedback and will work on improving our services. We would love an opportunity to find out more information on your experience and to discuss it further. We strive to provide the very best and would love to turn your experience around. Please give us a call 650-328-0287 or stop by the shop when you are in the area so that we can discuss further. Have a great day and I hope to hear from you soon Sincerely, Darin D.
Stopped by because my coolant light came on. They were very helpful and gladly stopped what they were doing to help me. I would definitely go back
Service, quality, value, time, report of the inspection. They remind you about the appointment, and call you when service is almost done
Business response:
Thank you for your feedback! We're glad you appreciated the service, quality, and thorough inspection report, as well as our timely updates. Keeping you informed every step of the way is part of our Stress-Free experience! We appreciate your support and look forward to helping you again. Have a wonderful Stress-Free day!
It was the second time I went to this place for my car repair since years ago. This time was for my Tesla and so glad to know that they are able to repair electrical cars. The experience was as good as before. Efficient, honest and stress free!
Business response:
Thank you for trusting us again, this time with your Tesla! We're so glad to hear that your experience was just as great as before—efficient, honest, and Stress-Free! It means a lot to us that you came back after years and still felt the same level of service. We truly appreciate your support and look forward to helping you in the future. Have a wonderful Stress-Free day!
They are friendly and know what to do. I received professional behavior. Thanks, manager and his staff.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that our team provided you with friendly and professional service. Our commitment to transparency, convenience, and a stress-free experience is at the core of everything we do. We greatly appreciate your kind words and will be sure to pass on your appreciation to the manager and the entire staff. It's customers like you that make our job truly rewarding. If there's anything else we can do for you or if... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 680 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.