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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The customer service at this shop is nothing short of amazing. Honestly I don't see myself going any place else. The team is helpful and willing to explain to you what needs to be done as well as prioritizes what is urgent and what can wait for future service. Everyone I have ever interacted with is easy going and happy which says a lot about the way this business is managed. Greg and Paul do an amazing job of getting your vehicle serviced as quickly as possible and they even have a loaner you can use free of charge should y... read more
Business response:
Thank you so much for taking the time to share your wonderful experience with Stress Free Auto Care! We're thrilled to hear that you've found our customer service nothing short of amazing and that you've chosen us as your go-to auto service spot. It's fantastic to know that our team has been helpful in explaining the necessary services, prioritizing tasks, and creating a stress-free experience for you. We truly value your trust and appreciate your kind words about Greg and Paul's efficiency in getting your vehicle serviced ... read more
Took my car here for an alignment and Paul took care of me. He had the Tech do an inspection first before doing the job. Place is clean and friendly staff.
Business response:
Thank you so much for sharing your experience with us! We're delighted to hear that you had a positive visit to Stress Free Auto Care. We take great pride in our commitment to providing exceptional service, and it's wonderful to know that Paul and our team lived up to your expectations. Our thorough inspection before performing the alignment is part of our dedication to ensuring your vehicle's overall health, and we're pleased to see that it was appreciated.
Stress Free Auto Care recently opened a shop near me in Fremont and I couldn't be happier with the service. I had been a long-time customer of the previous shop owner at this location and Steve, the mechanic, had always done excellent work and taken care of any repairs necessary. I'm so glad and relieved that Steve has remained with Stress Free. He recently did a major repair on my air conditioner. Paul, at the front desk is always courteous and couldn't be more helpful. I think their name "Stress Free" suits them well.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care in Fremont! We're thrilled to hear that you've been a long-time customer and that Steve, our dedicated mechanic, continues to provide excellent service. It's customers like you who make our job a pleasure, and we're delighted to have earned your trust. We take great pride in maintaining the same level of exceptional service that you've come to expect from Steve. Your kind words about Paul's courtesy and helpfulness at the front desk ar... read more
highly recommend Stress Free Auto Care of Fremont They did a diagnostic of my car Identified all issue's Throughly fixed and I Got my car back Fast and running well
Business response:
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear about your positive experience with Stress Free Auto Care in Fremont. At Stress Free Auto Care, we take great pride in our commitment to providing fair, transparent, and convenient auto care services. It's fantastic to hear that our team was able to diagnose and thoroughly address all the issues with your car promptly. We understand how important it is to get your vehicle back on the road quickly and in excellent condition.
Honestly I was impressed with the service and the transparency of their quotations. They don't charge you for unnecessary repairs. They also have a very convenient after hours pickup in case I was unable to pickup during office hours. 100% recommend!
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We truly appreciate your kind words and are delighted to hear that you were impressed with our service and transparency. Our commitment to fairness and transparency is at the core of what we do, and we're thrilled that you noticed it. We believe in providing our customers with honest assessments and only recommending necessary repairs to ensure your vehicle's safety and performance. We understand that life can get busy, which is why ... read more
Hands down the best auto shop I've ever been to. Extremely friendly and amazing customer service. They kept me up to date during the entire process. The process was quick and thorough. They definitely live up to their name, Stress Free
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive visit to Stress Free Auto Care. At Stress Free Auto Care, our mission is to provide our customers with the best possible auto care experience, and it's incredibly rewarding to know that we've met your expectations. We take pride in offering friendly and attentive customer service, and we're delighted to hear that you found our team to be extremely friendly. Keeping our customers informed and engaged t... read more
Lured into the shop by the online quote on their website of a few dozen dollars for an air conditioning issue. When I got to the shop I was told that I had to pay 185 bucks to do a diagnostic. What's worst is their diagnostic is wrong and is different from what service center found out. What a waste of money.
Business response:
Hello Lawrence, I'm sorry for the delayed response here. I hear your frustration at how it seems you were brought here under false pretenses. I'm sorry that there was confusion at the time of arrival due to unclear expectations set by our online interaction, or incorrect advertising at the time. Our diagnostic fee is an hour's worth of labor. Our labor rate is at $185.00. I did notice our website that didn't show the proper amount for a diagnosis and have corrected that issue so that moving forward, other customers won't... read more
Good service and thorough. Appreciated the loaner car while waiting for my jeep to be repaired
Business response:
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at Stress Free Auto Care. Our team is dedicated to providing top-notch service and ensuring our customers' satisfaction throughout the entire process. We understand that having your vehicle repaired can be an inconvenience, so we're delighted that you appreciated our loaner car service. We always strive to make the experience as stress-free as possible for our customers, and it's great to know that you found... read more
Great customer service, appreciate the transparency, high quality work and efficient. Thank you for taking good care of our cars! You are now our go to place!
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We truly appreciate your kind words and are delighted to hear that you had a great visit to our auto care center. Our team takes pride in delivering exceptional customer service, and it's fantastic to know that you felt well taken care of during your visit. Transparency is one of our core values, and we're thrilled that you appreciate it. We believe that our customers deserve to have a clear understanding of the work being done on the... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 481 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.