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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
1. Professional 2. On time 3. Thorough work 4. Value for money Excellent service, free multi-point inspections with oil change, timely updates on status via text/email, honest people above all
Business response:
Wow, it sounds like you had a great experience with us, and we couldn't be happier to hear it! We're thrilled you appreciated the professional service, punctuality, thorough work, and value for money we strive to provide. Our free multi-point inspections and commitment to transparency through timely updates are just a part of how we ensure a stress-free experience for our customers. Most importantly, knowing you found our team to be honest really warms our hearts. Thank you for sharing your positive feedback, and we look for... read more
As always another stress free day for me. They are so easy to talk to and they do not up sale you. They do an inspection and you choose what you want done. Love this place. Look for Paul or Greg they will help you out.
Business response:
Thank you for taking the time to leave a review about your experience with our automotive service. We are delighted to hear that you found our team to be easy to talk to and that we provided honest and thorough work on your vehicle. At our shop, we strive to provide exceptional service to our customers, and we are pleased to hear that you have been satisfied with our work for the past couple of years. It is always our pleasure to go the extra mile to ensure that your automotive needs are met. We appreciate your kind words ... read more
Messaged a bunch of repair shops to get my seatbelts replaced. After communicating with Paul, felt at ease to finally order the parts and set an appointment for the repair. Best prices for parts and labor, but that's not what got me. What sold me was the customer service from Paul and his team. As soon as I got there, I was welcomed warmly and it felt like I've been going there all my life. Very assuring and kind. No pushy sales and was very personable. Quick repair and made fixed everything with time quoted to me. On top of... read more
Business response:
Thank you for sharing your positive experience with Paul and our team. We're delighted to hear that you felt at ease from your initial communication through to the completion of your seatbelt repair. It's heartening to know that our efforts to provide warm welcomes, transparent communication, and efficient service made a significant impact. Your satisfaction and trust in our work are paramount, and we're glad to have saved you some expense along the way. We look forward to welcoming you back for any future car care needs and... read more
I was just there to drive my partner home, when a longstanding issue with one of my car doors suddenly deteriorated rapidly into a serious safety issue! Stress-Free Auto Care had availability that day and was happy to help. The necessary part to fix the door permanently had to be ordered, but their mechanics were able to restore the previous function of the door while I waited, so that I didn't have to worry about my car being broken into or the door opening while I was driving in the intervening time. The employees were gre... read more
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that our team was able to address your car door issue promptly and efficiently, turning a potentially stressful situation into a hassle-free experience. At Stress Free Auto Care, we take pride in providing fair, transparent, and convenient auto care services. It's fantastic to know that our team lived up to our commitment to customer satisfaction and made your visit the least stressful you've ever had ... read more
Work is done very fast and well. However they have very limited loaner cars and doesn't provide ride service so it's a little inconvenient.
Business response:
Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding the speed and quality of our services. At Stress Free Auto Care, we strive to provide efficient and top-notch auto care experiences for our customers. We understand your concern about the availability of loaner cars and the absence of a ride service. We apologize for any inconvenience this may have caused you. We continually assess and improve our services based on customer feedback, and your input is invaluable in t... read more
I went for an oil change and they took good care of my car. Not only they serviced my car but also did detailed inspection and generated reports with no obligation for further work. Excellent customer service and great workmanship.
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Stress Free Auto Care for your recent oil change. At Stress Free Auto Care, we take pride in offering not just a service, but an experience that goes above and beyond our customers' expectations. It's fantastic to learn that you appreciated our detailed inspection and the comprehensive reports we provided without any obligation for further work. Transparency is at the core of our values, and we're ... read more
Great service especially Paul Maloa...the technicians are good at what they do. They're my auto mechanics and car repair. Completely satisfied with this shop. 5-Stars!!!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're delighted to hear that you had a great service, especially with Paul Maloa and our skilled technicians. We strive to provide a stress-free and transparent auto care experience, and it's fantastic to know that we've met your expectations. Your satisfaction is our priority, and we appreciate your trust in making us your go-to auto mechanics for car repairs. Our team is dedicated to delivering top-notch service, and we lo... read more
No communication!! They replaced my entire left side knuckle, (which either was damaged during or before the lower ball joint replacement) why wasn't this noted on my recipe when I paid? WHY DIDN'T I KNOW ABOUT IT!!!! WTF!! All I have to say is no communication and extremely unprofessional.
Business response:
Hello Michael, Sorry for the delay in replying to you about the issues you experienced servicing with Stress-Free Auto Care in Fremont. I apologize for the services not getting done, and moreover, the part being installed without telling you. We dropped the ball on completing the services you requested, and also in communicating to you about parts deliveries, as well as additional parts that we needed for your vehicle at the time. In speaking with the advisors involved, the knuckle was something they felt needed to be ta... read more
I have been a customer of Bob's Auto since 1999 and the transition to Stress-Free Auto Care has been seamless. Steve has always been an excellent mechanic with Bob's Auto and since he continued on with Stress-Free, so have I. The front desk is manned by Greg and Paul, and they are very friendly and professional.
Business response:
Thank you so much for taking the time to share your experience with Stress-Free Auto Care! We truly appreciate your loyalty over the years and are delighted to hear that the transition from Bob's Auto has been seamless for you. It's wonderful to know that Steve, who has consistently provided excellent service at Bob's Auto, continues to do so at Stress-Free Auto Care. We take pride in having a team of experienced and knowledgeable mechanics who are dedicated to delivering top-notch service to our customers. We're also thri... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 481 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.