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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Messed up my vehicle then gave me terrible service even after recommending them to others (after the mechanics botched the repair that was to be made). I brought my tacoma in about 6 months ago. When I got it back the alignment was so bad that it would have worn through my new tires in a few months. I was asked to drive my vehicle from Fremont to San Jose to get the service that should have already been completed and quality checked internally. This took about 3 hrs to do and they messed this up too. Upon my arrival to San J... read more
Business response:
I have reviewed the audio and video interaction between you and my employee, While we aren't perfect, we certainly cannot tolerate derogatory, aggressive and vulgar treatment at our facility and we remain to be helpful and cordial towards remedies and future endeavors but we felt forced to ask you to leave the premises.
This was my first time, it won't be my last. I came in for a routine oil change. I was able to make the appointment online, I was kept up to date via text about the process and it all moved pretty quickly. I really appreciate the videos taken to talk through the car health and what was needed to be fixed. I look forward to heading back and working the guys again. I felt really supported and taken care of.
Business response:
We're thrilled to hear about your positive first experience with us! It's great to know that our online appointment system, timely updates, and detailed videos made the process smooth and informative for you. We're glad you felt supported and taken care of. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
It was really nice to get the help that I needed with my car maintenance. Eric was very helpful and gives an upfront advice on what is needed.
Business response:
We're pleased to hear that Eric was able to provide the help you needed with your car maintenance and give you upfront advice. Thank you for your kind words. Thank you and have a wonderful Stress-Free day!
We had a wonderful experience here. Eric very promptly helped us out with our issue with a loose connection on our car battery terminals. Our car is running perfectly fine now. Will definitely recommend.
Business response:
We're delighted to hear that Eric was able to help you quickly with your car battery terminals and that your car is running perfectly now. Thank you for your recommendation and kind words. Thank you and have a wonderful Stress-Free day!
I am very impressed with the care and attention I received from Stress Free in Fremont. As a customer it's important appreciate the staff as they work hard to get you back on the road safely ! Shout out to Erick and Omar! Would certainly use them again in the future!
Business response:
We're so glad to hear that you had a positive experience at Stress Free in Fremont and that Erick and Omar took great care of you! Your kind words and appreciation mean a lot to us. We look forward to serving you again in the future. Thank you and have a wonderful Stress-Free day!
I am a disabled veteran from Philadelphia pa. I came to Fremont California to work at the Palo alto va hospital. Well my car 2017 Lincoln MKZ needed work done on the lower control arm and my hood latch was broken I couldn't open my hood. Not knowing anyone in the area I went Yelp for the first time ever and God is good so sent me to Stress Free Auto care came to find out the shop is Owned and operated by a Veteran they did a great job on my Lincoln and the service manager was a real Professional man he went out of his way to... read more
Business response:
We're so glad to hear that you had a positive experience with us, especially being new to the area. It's wonderful to know that we could help get your Lincoln MKZ back on the road and that our service manager went above and beyond for you. Thank you for your service and for choosing Stress Free Auto Care. We look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Engine mounts and auxiliary water pump are replaced as requested. Noise and vibration are fixed.
Business response:
We're thrilled to hear that the noise and vibration issues have been resolved with the replacement of your engine mounts and auxiliary water pump. Thank you for trusting us with your vehicle. Thank you and have a wonderful Stress-Free day!
It was my first time at Stress Free Fremont for an oil change. Great experience. Erick the service advisor was very helpful through the whole process, especially with going over my vehicle inspection report after the oil change was completed. Will come back.
Business response:
Thank you for sharing your experience! We're glad to hear your first visit for an oil change went smoothly. Erick will be pleased to know he was helpful throughout the process and with your vehicle inspection report. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Went there to change brake pads for my VW atlas .. nice efficient work done with discount code ... I really like the way they handled my requests of doing it quicker by making it priority ... good guys with honest intention to really make the customer stress free !!!
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with your brake pad change. It's great to know our team was able to prioritize your request and provide efficient service. We aim to make every visit as stress-free as possible. We appreciate your support and look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 609 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.