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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I'm just not sure how I feel about this place. I have taken my car in twice now, both times for the check engine light. The first time there was a leak in one of the hoses or something of that sort and they "fixed" for a decent price. It took a whole week but ok at least it was fixed or so I thought. Picked my car up, the day after the check engine light comes on again, I figure it's under warranty so it should be covered, we were told that over the phone and confirmed over the phone about 3 times. Take the car back in and t... read more
I would recommend this shop to women. Stress-Free does the work and will show you every step of the way if you choose to watch a mechanics work on your vehicle. Market price
Business response:
Thank you for your thoughtful review and recommendation! We're honored to have earned your trust and are especially grateful that you felt comfortable recommending our shop. Transparency is one of our core values, and we're glad you appreciated being able to see the work being done and every step of the process. Thank you for choosing Stress Free Auto Care—we look forward to serving you again whenever you need us. Safe travels!
EX service and communication throughout entire time vehicle was in shop. Thorough safety inspection as well. Recommend to all!
Business response:
Thank you so much for your wonderful review and recommendation! We're thrilled to hear your first visit was such a positive experience. Providing a thorough vehicle inspection with detailed explanations before any work begins is an important part of our commitment to transparency, and we're glad you appreciated it. It's also great to know your tune-up and transmission service were completed in a timely manner and that our team kept you informed from start to finish. Your kind words about our staff and communication mean a gr... read more
Great customer service and competent staff. Worked with me and kept me updated on everything.
Business response:
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our team. Providing great customer service, knowledgeable care, and keeping our customers informed throughout the process are all important parts of the Stress Free Auto Care experience. We're glad our team was able to work with you and keep you updated every step of the way. We truly appreciate your trust and support, and we look forward to serving you again whenever you need us. Safe driving!
Fast and great service! went over everything with me and what I should look at what to do next.
Business response:
Thank you for your fantastic review! We're so glad to hear you had a great experience with our team. It's wonderful to know you appreciated our fast service and the time we took to thoroughly explain your vehicle's condition, discuss your options, and help you plan for future maintenance. We believe clear communication and honest recommendations are key to providing a truly stress-free experience. Thank you for trusting Stress Free Auto Care with your vehicle—we look forward to serving you again whenever you need us. Safe dr... read more
EX first time visit. Thorough comp inspection with details provided before doing tuneup and transmission service in a timely manner. Staff were really nice and communication was impressive from start to finish. Highly recommend this location to all!
Business response:
Thank you so much for your wonderful review and recommendation! We're thrilled to hear your first visit was such a positive experience. Providing a thorough vehicle inspection with detailed explanations before any work begins is an important part of our commitment to transparency, and we're glad you appreciated it. It's also great to know your tune-up and transmission service were completed in a timely manner and that our team kept you informed from start to finish. Your kind words about our staff and communication mean a gr... read more
Took care of truck for my trip and pointed out a couple of needed items like new air filter and cleaning battery cables. Nice and friendly service.
Business response:
Thank you for your wonderful review! We're glad we could help get your truck ready for your trip and identify a few maintenance items, like the air filter and battery cable cleaning, to help keep it running at its best. It's great to hear you appreciated our friendly service and honest recommendations. We truly appreciate your trust in Stress Free Auto Care and look forward to helping you with all your future automotive needs. Safe travels and safe driving!
These guys handled my complicated project very thoroughly. I had a Tesla Model Y with an issue that was very difficult to diagnose. The knocking sounds were very quiet, and I honestly did not believe it would be possible to find the problem. But these guys were able to find it, and I am very happy. Thank you very much to them. It took longer than expected, but that is completely understandable for such a complicated diagnostic like mine.
Business response:
Thank you for sharing your experience! We truly appreciate your patience and trust throughout the diagnostic process. Intermittent and difficult-to-pinpoint issues can be some of the most challenging problems to solve, so we're thrilled that our team was able to identify the source of the knocking noise in your Tesla Model Y. We understand that complex diagnostics can sometimes take longer than expected, and we're grateful for your understanding as we worked to find the right solution. Providing thorough and accurate repair... read more
The timely text updates were good. The services requested were completed with good results. I would return. Even considering going regularly for basic service like oil changes. I had a recent bad experience with one of the quick oil change places. And going to dealer was super expensive.
Business response:
Thank you for sharing your experience! We’re glad to hear the timely text updates helped keep you informed and that the services were completed with good results. We also appreciate you considering us for your regular maintenance. Our goal is to provide a transparent, convenient, and fairly priced alternative to both quick-lube shops and dealerships, so it means a lot to hear we’re hitting that mark for you. We look forward to seeing you again whenever you need us!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,081 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.