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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I was impressed with the speed of service. Repairs were completed within a couple of hours on a Sunday. Jay was great and kept me in the loop throughout the process.
Arthur and his team were great! They were able to diagnose the mysterious smell coming from the car and do a complete inspection of the vehicle and my air conditioning system. I recommend them highly and will continue to use them for our auto needs.
Very easy to make an appointment online. They have a nice, clean waiting area that includes coffee, snacks, chargers, plenty of seating and even a candle! My oil changes have been completed promptly and they explain their inspections clearly without pressuring you to have additional work done.
Leo and Jay took care of me from start to finish. The customer service was refreshing and of the highest level.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Leo and Jay took great care of you from start to finish. Providing exceptional customer service and making sure our customers feel valued and supported is what we strive for every day. We're grateful to know their dedication made your experience a refreshing one. We'll be sure to share your kind words with Leo and Jay—they'll truly appreciate the recognition. Thank you for choosing Stress Free Auto Care, and we look forward to serving you again in the future. S... read more
Very nice people ! Very helpful, They inform you with decision and pictures to see the progress of all the work being done! I will definitely be back when my car needs any work done ! Highly recommended they don't disappoint.
Business response:
Thank you for your wonderful review! We're thrilled to hear that our team provided a friendly and helpful experience while keeping you informed throughout the repair process. Our goal is to give customers the confidence to make the best decisions for their vehicles, which is why we provide detailed updates, photos, and clear explanations every step of the way. We truly appreciate your recommendation and your trust in Stress Free Auto Care. We look forward to welcoming you back whenever your vehicle needs service. Safe drivin... read more
I was very happy they could see me that day. I was visiting from out of town and my check engine light came on. The kid that helped me , Jay was top notch! Knew his job, kept me informed as the day progressed. They sent email updates as well as text, which I liked very much. They even offered to get a Uber if necessary. From the phone call to paying the bill I am very pleased. I would definitely recommend this shop and if I ever need them when I visit , I know I have a place I can trust! Thanks guys. I would have given 5 st... read more
Business response:
Thank you so much for taking the time to share your detailed experience! We’re glad we could help you quickly while you were visiting from out of town and make a stressful situation with your check engine light a little easier. We’ll be sure to share your kind words with Jay—he’ll be happy to know his communication and service made a difference. We’re also glad you enjoyed our text and email updates, along with our transportation assistance options. Keeping our customers informed and comfortable throughout the repair process... read more
I'm just not sure how I feel about this place. I have taken my car in twice now, both times for the check engine light. The first time there was a leak in one of the hoses or something of that sort and they "fixed" for a decent price. It took a whole week but ok at least it was fixed or so I thought. Picked my car up, the day after the check engine light comes on again, I figure it's under warranty so it should be covered, we were told that over the phone and confirmed over the phone about 3 times. Take the car back in and t... read more
Business response:
Carla, thank you for giving us a balanced and detailed account. We appreciate that you recognized the team member who tried to help, and we understand why the repeated check-engine light and conflicting information about diagnostic coverage left you unsure whether you could trust the repair process. Our responsibility is to explain warranty coverage and diagnostic charges consistently before work begins, and to communicate clearly when a recurring warning light may involve a different issue from the original repair. You sho... read more
I would recommend this shop to women. Stress-Free does the work and will show you every step of the way if you choose to watch a mechanics work on your vehicle. Market price
Business response:
Thank you for your thoughtful review and recommendation! We're honored to have earned your trust and are especially grateful that you felt comfortable recommending our shop. Transparency is one of our core values, and we're glad you appreciated being able to see the work being done and every step of the process. Thank you for choosing Stress Free Auto Care—we look forward to serving you again whenever you need us. Safe travels!
EX service and communication throughout entire time vehicle was in shop. Thorough safety inspection as well. Recommend to all!
Business response:
Thank you so much for your wonderful review and recommendation! We're thrilled to hear your first visit was such a positive experience. Providing a thorough vehicle inspection with detailed explanations before any work begins is an important part of our commitment to transparency, and we're glad you appreciated it. It's also great to know your tune-up and transmission service were completed in a timely manner and that our team kept you informed from start to finish. Your kind words about our staff and communication mean a gr... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,089 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.