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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other r... read more
Business response:
Thanks so much for this thoughtful and detailed review! It’s fantastic to hear that you found us through Yelp and had such a positive experience from start to finish. We’re glad the online booking and communication made things smooth for you, and that Rhett’s clear and friendly approach stood out. It means a lot that you’d recommend us and are considering coming back for future maintenance and repairs. If there’s ever anything more you need, we’re always eager to help keep things easy and stress-free. Thank you and have a wo... read more
The experience with stress free was good overall. There's never a perfect situation, because having car issues is never a good thing. There's always challenges when there is troubleshooting and diagnosing a problem. Because you have to find the culprit to the problem when their could be multiple factors that's the cause. The guys at Stress-Free made a bad situation much more tolerable. I appreciate their whole process. They do their best to make your experience less stressful in every way. Their lounge is clean and invit... read more
Business response:
That’s such a thoughtful and honest review—thank you so much for taking the time to share it in detail. You’re absolutely right—car issues are never fun, and there are always challenges in diagnosing the real cause when so many factors can be at play. We’re really glad the team could help you feel more comfortable and supported through the process and that, in the end, you didn’t have to tow your vehicle all the way to Riverside. It means a lot to know you noticed and appreciated the clean, welcoming lounge and the little t... read more
I highly recommend this place. The staff is very knowledgeable and friendly. They always ask if I need a ride anywhere every time I drop off my car. I like the updates they send me via text message. I like the fact they send pictures of what they believe needs immediate attention. And I like the fact they are open on weekends. Great place!!
Business response:
Thank you so much for being part of the Stress-Free family for the past two years! It truly makes our day to hear how much you appreciate our work, communication, and those little extras like offering you a ride. We're so glad the weekend hours have been a help too! Your trust and support mean the world to us — thank you again, and have a wonderful Stress-Free day!
5 Stars - Quick, Honest, and Professional! Just had an oil change done at StressFree Auto and couldn't be happier with the experience. From the moment I arrived, the staff was friendly, professional, and efficient. They got me in and out quickly without trying to upsell me on things I didn't need - a rare find these days! The waiting area was clean and comfortable, and they even gave me a heads-up on when my next service is due. If you're looking for a hassle-free, reliable place for an oil change, StressFree Auto lives up ... read more
Business response:
Thank you for taking the time to share your experience with us! We appreciate your positive feedback and are thrilled to hear that our staff provided you with friendly service. It's great to know that we were able to efficiently complete the alignment for your car and get you back on the road within two hours.
I requested an online quote, got a response within the same day which saved me hundreds of dollars on my scheduled maintenance versus going to the dealer. I scheduled service, dropped off my car. While in the office the employee re-checked my service estimate and found my work would cost me less. Then I received a coupon via email and saved an additional $75 for their promotion going on until August. All repairs were completed same day, and my car is running beautifully. From quote to payment I found all staff to be fr... read more
Business response:
That’s such fantastic feedback—thank you so much for taking the time to share all these details! We’re really glad the online quote process saved you money right from the start and that the team kept finding ways to help you save even more. It’s great to hear everything was clear, friendly, and pressure-free, and that your car is running beautifully now. It means a lot that you’d recommend us and trust us for your future maintenance. We’ll be here anytime you need us. Thank you and have a wonderful Stress-Free day!
Great service and customer service. Definitely a stress free experience. I'll come back here for any issues going forward. My truck was ready the same day and they provided Lyft ride home and picked up when my vehicle was ready. The waiting area was very clean too.
Business response:
That’s awesome to hear—thank you so much for sharing! We’re really glad everything felt smooth and truly stress-free for you, from the clean waiting area to the same-day service and Lyft rides. We’ll be here whenever your truck needs anything in the future. Thank you and have a wonderful Stress-Free day!
Thorough, friendly and easy / efficient pre-purchase inspection. Great communication. All at a fair and honest price
Business response:
That’s wonderful to hear—thank you! We’re so glad the pre-purchase inspection felt thorough and smooth, and that the communication and pricing hit the mark for you. We really appreciate you taking the time to share. Thank you and have a wonderful Stress-Free day!
After vetting 7 shops, Stress-Free had the best pricing for identical services which ranged from $318 to $1385! I expected mediocre service and a ton of upselling schemes with pricing so low, and was surprised to find their service surpassed any service I have had in the Bay Area in 26 years across 18 vehicles! The online booking process can yield mistakes, so pay attention to the confirmation they send. With that as the only real complaint, they are absolutely stellar! Great team, process, pricing, service, and timing! Will... read more
Business response:
Wow—thank you so much for such a thoughtful and detailed review! It means a lot to hear that after comparing so many shops, you found real value and great service with us. We work hard to keep our prices fair without sacrificing quality, and we’re thrilled to know we exceeded expectations! You're absolutely right about the importance of reviewing the confirmation—thank you for pointing that out, and we’ll take that feedback seriously as we continue to improve our booking process. We’re so glad you’ve chosen to stick with u... read more
The details to whats needed for your car in terms of expenses with parts and what's wrong with parts that need attention to fast service. Walkable to a costco and a few other places incase you need to bide your time.
Business response:
Thank you for the thoughtful feedback! We’re really glad you appreciated the detailed breakdown of repair needs and costs—it’s so important to us that you feel informed and in control every step of the way. And yes, being within walking distance of Costco and other spots is definitely a handy bonus while you wait! Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 809 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.