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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Amazing customer service! I needed to have my A/C checked since it was blowing warm. They were able to diagnose the issue, and get it recharged and working like new. Thank you guys again!
Business response:
Thanks so much for the awesome feedback! We’re really glad we could get your A/C blowing cold again—especially important when it starts heating up out there. It’s great to hear the team took care of everything quickly and made the whole experience a positive one. If there’s ever anything more you need, we’re always here to help keep things stress-free. Thank you and have a wonderful Stress-Free day!
I have been a satisfied and happy customer of Stress-Free Auto for 2-3 years. *consistently welcomed with kindness, helpfulness, respect, honesty and consideration. *Mickey, handles scheduling, problem-solving and accommodations with ease and professionalism, providing wonderful customer service. *George, my technician for the last two visits, was incredibly thorough and efficient and frankly went above and beyond to make sure my car was safe. He also gave recommendations as to how to address a problem I didn't intend ... read more
Business response:
Thank you so much for taking the time to share your experience with Stress-Free Auto Care. We're thrilled to hear about your positive encounters with both Alex and Brent, and we appreciate your continued trust and loyalty. We understand that unexpected car issues can be stressful, and we're delighted that Alex and Brent were able to provide you with the professional, prompt, and honest service we strive to deliver. Our commitment to transparency and customer satisfaction is at the core of what we do, and it's great to know ... read more
They did a thorough job checking what the issue was with my car. My car had an issue with the coolant bypass valve, which Subaru knew of and extended the warranty for repairs. The Stress-Free team was kind enough to print out the bulletin from Subaru and also didn't insist on them fixing it. The saved me so much money by being kind and honest. The price of the diagnostics was affordable and reasonable:
Business response:
Thank you so much for taking the time to share this! We’re really glad our team could help you get to the root of the issue and save you from unnecessary costs. It’s great to hear the crew not only diagnosed the problem thoroughly but also took the extra step to print out the Subaru bulletin and guide you in the right direction without any pressure. Kindness and honesty are what we’re all about, and it means a lot to know that made a real difference for you. If you ever need anything else down the road, we’ll be here to hel... read more
I love how they send you pictures of the progress. Super friendly. They helped me out with my a/c that gaved out. I will definitely be coming back for future car maintenance.
Business response:
Thanks so much for sharing this! It’s awesome to hear you enjoyed getting the pictures of the progress—that’s such a great way to stay informed. I’m glad the team could help you out with your A/C and that you felt welcomed and supported. We’d love to see you again whenever you need maintenance. Thank you and have a wonderful Stress-Free day!
Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other r... read more
Business response:
Thanks so much for this thoughtful and detailed review! It’s fantastic to hear that you found us through Yelp and had such a positive experience from start to finish. We’re glad the online booking and communication made things smooth for you, and that Rhett’s clear and friendly approach stood out. It means a lot that you’d recommend us and are considering coming back for future maintenance and repairs. If there’s ever anything more you need, we’re always eager to help keep things easy and stress-free. Thank you and have a wo... read more
The experience with stress free was good overall. There's never a perfect situation, because having car issues is never a good thing. There's always challenges when there is troubleshooting and diagnosing a problem. Because you have to find the culprit to the problem when their could be multiple factors that's the cause. The guys at Stress-Free made a bad situation much more tolerable. I appreciate their whole process. They do their best to make your experience less stressful in every way. Their lounge is clean and invit... read more
Business response:
That’s such a thoughtful and honest review—thank you so much for taking the time to share it in detail. You’re absolutely right—car issues are never fun, and there are always challenges in diagnosing the real cause when so many factors can be at play. We’re really glad the team could help you feel more comfortable and supported through the process and that, in the end, you didn’t have to tow your vehicle all the way to Riverside. It means a lot to know you noticed and appreciated the clean, welcoming lounge and the little t... read more
I highly recommend this place. The staff is very knowledgeable and friendly. They always ask if I need a ride anywhere every time I drop off my car. I like the updates they send me via text message. I like the fact they send pictures of what they believe needs immediate attention. And I like the fact they are open on weekends. Great place!!
Business response:
Thank you so much for being part of the Stress-Free family for the past two years! It truly makes our day to hear how much you appreciate our work, communication, and those little extras like offering you a ride. We're so glad the weekend hours have been a help too! Your trust and support mean the world to us — thank you again, and have a wonderful Stress-Free day!
5 Stars - Quick, Honest, and Professional! Just had an oil change done at StressFree Auto and couldn't be happier with the experience. From the moment I arrived, the staff was friendly, professional, and efficient. They got me in and out quickly without trying to upsell me on things I didn't need - a rare find these days! The waiting area was clean and comfortable, and they even gave me a heads-up on when my next service is due. If you're looking for a hassle-free, reliable place for an oil change, StressFree Auto lives up ... read more
Business response:
Thank you for taking the time to share your experience with us! We appreciate your positive feedback and are thrilled to hear that our staff provided you with friendly service. It's great to know that we were able to efficiently complete the alignment for your car and get you back on the road within two hours.
I requested an online quote, got a response within the same day which saved me hundreds of dollars on my scheduled maintenance versus going to the dealer. I scheduled service, dropped off my car. While in the office the employee re-checked my service estimate and found my work would cost me less. Then I received a coupon via email and saved an additional $75 for their promotion going on until August. All repairs were completed same day, and my car is running beautifully. From quote to payment I found all staff to be fr... read more
Business response:
That’s such fantastic feedback—thank you so much for taking the time to share all these details! We’re really glad the online quote process saved you money right from the start and that the team kept finding ways to help you save even more. It’s great to hear everything was clear, friendly, and pressure-free, and that your car is running beautifully now. It means a lot that you’d recommend us and trust us for your future maintenance. We’ll be here anytime you need us. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.