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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I've had my car at Concord Stress-Free for some time now, and I'm impressed with the service. The customer service is excellent, and the workmanship is top-notch. The repair was done using parts that are better than OEM, and at a price lower than what dealers charge. It's great value for your money, and I can depend on the service every time.
Business response:
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a stress-free and enjoyable experience at Stress Free Auto Care. Our mission is to make auto care as transparent and convenient as possible, and it's incredibly rewarding to know that we were able to live up to our name in your eyes. It's wonderful to hear that our service advisor kept you well-informed throughout the repair process, providing you with the transparency you deserve. Your trust in us to take care of your... read more
Exceptionally nice people and their communication was above excellent. When I was dropping off the car, they pointed out a money saving coupon that I was not aware of and saved me $100. They could have just let that go without mentioning. I appreciated the honesty.
Business response:
Love hearing that our team’s honesty and communication stood out to you! We always want to look out for our customers, so we're glad we could help you save some money. Thanks for sharing your experience, and have a wonderful Stress-Free day!
I called Stree-Free Auto Care for a quote on an alternator replacement. Based on their quote I chose to go with them. Once in the shop, before service on my vehicle began, they priced out the replacement which did not match the quote over the phone. I gently mentioned this and the manager instantly said he would honor what I was quoted. Once my car was checked in I asked if I they had a shuttle. This was not something I had checked on previous to driving out to Concord. The manager instantly called a Lyft. Three mins lat... read more
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team provided clear communication, honored your original quote, and made your visit truly Stress-Free—right down to the quick Lyft ride home! We always aim to make car care as seamless as possible, and it’s great to know we hit the mark for you. We really appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
They take excellent care of my 1998 Durango. I love how well they communicate and keep me in the loop while my car is being worked on, including detailed texts showing diagnostics, complete with pictures of problems. They are transparent, efficient, and thorough.
Business response:
thank you so much for your kinds words, it is our pleasure to take care of you and your vehicles.
Very fair and straightforward shop. Prices are good and job time is fast. I will go back to them.
Business response:
Thank you for your kind feedback! We’re so glad you found our shop fair, straightforward, and efficient. It’s great to hear you’re happy with our pricing and quick service. We look forward to helping you again in the future—have a fantastic Stress-Free day!
Stress-free Auto is well run and organized. It's easy to book online and they send you a reminder text (which I appreciated). The waiting area is comfy and there is free coffee. I also noticed the rest room is very clean and tidy. Prices are fair and fully explained ( watch for their great coupon values). I plan to make them my primary service provider.
Business response:
Thank you for the amazing review! We’re thrilled to hear you appreciated our organized and well-run process, from easy online booking to the reminder texts. It’s great to know you enjoyed our comfy waiting area, free coffee, and clean restroom—your comfort is so important to us! We’re glad our fair pricing and detailed explanations stood out, and we love that you took advantage of our great coupons! It means so much that you plan to make us your primary service provider. We’re here whenever you need us—have a fantastic Stre... read more
Very nice and professional, not pushy with services, straight forward, and reasonable prices.
Business response:
Thank you for the kind words! We’re so glad you appreciated our professional, straightforward approach and fair pricing. No pressure, just honest service—that’s what we aim for! We’re here whenever you need us—have a fantastic Stress-Free day!
The experience was absolutely incredible. Fantastic start to finish in every way you can consider/conceive. I began by looking up places last week. I put in what was going on with the car and awaited responses as the info was sent out. Stress Free Auto responded quickly and thoroughly. A couple of places never responded and one responded with the cost without having looked at my car. I put in the time and day that would work for me, and within an hour I had a confirmatoin. I then had follow up reminder texts and texts asking... read more
Business response:
Wow—thank you so much for sharing your incredible experience in such detail! It means the world to us that you felt so cared for from start to finish. We’re thrilled that everything—from our quick and thorough response, to the friendly and welcoming manager, to the detailed car scan with photos—met and exceeded your expectations. Transparency and honesty are at the core of what we do, and it’s fantastic to hear that you felt no pressure and were given clear guidance on what needed immediate attention and what could wait. We... read more
The shop was able to get me in quickly. Service was excellent. The diagnostic fee was 245, but they didnt charge me because they could not order the part. So that was very helpful.
Business response:
Thank you for sharing your experience! We’re so glad we could get you in quickly and provide excellent service. Waiving the diagnostic fee since we couldn’t order the part was our way of doing right by you, and it’s great to hear that it was helpful. We’re here for you anytime—have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.