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2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I had my 2021 Toyota CHR brake pads and rotors replaced at this place, staff was friendly and what I liked the most is they explain everything and the waiting room has good coffee and snacks
Business response:
That’s awesome to hear—thank you for sharing! We’re so glad the team took the time to explain everything clearly and that you felt comfortable while you waited. Good coffee and snacks definitely make the time go by a little easier! We appreciate you trusting us with your CHR and hope to see you again for your next service. Have a wonderful Stress-Free day!
My issue is now resolved, and I am finally stress-free. And I was thankful that the work was completed all in one day and I was back on the road.
Business response:
That’s exactly what we love to hear! We're so glad your issue got resolved and that you were able to get back on the road the same day—stress-free, just like it should be. Thanks for trusting us to take care of it, and we’ll be here whenever you need us again. Have a wonderful Stress-Free day!
Was my first time trying this place out and I was impressed by their systems and structures. Phone, email, and text communication was prompt, transportation services were provided, clear estimate was given, and front desk was friendly. I will be back!
Business response:
Thanks so much for the thoughtful feedback! We’re really glad your first visit left such a great impression—it’s awesome to hear that the communication, transparency, and convenience (including transportation) all made things easy and smooth for you. The team will be happy to know their efforts stood out, and we can’t wait to welcome you back next time. Thank you and have a wonderful Stress-Free day!
Amazing customer service! I needed to have my A/C checked since it was blowing warm. They were able to diagnose the issue, and get it recharged and working like new. Thank you guys again!
Business response:
Thanks so much for the awesome feedback! We’re really glad we could get your A/C blowing cold again—especially important when it starts heating up out there. It’s great to hear the team took care of everything quickly and made the whole experience a positive one. If there’s ever anything more you need, we’re always here to help keep things stress-free. Thank you and have a wonderful Stress-Free day!
I have been a satisfied and happy customer of Stress-Free Auto for 2-3 years. *consistently welcomed with kindness, helpfulness, respect, honesty and consideration. *Mickey, handles scheduling, problem-solving and accommodations with ease and professionalism, providing wonderful customer service. *George, my technician for the last two visits, was incredibly thorough and efficient and frankly went above and beyond to make sure my car was safe. He also gave recommendations as to how to address a problem I didn't intend ... read more
Business response:
Thank you so much for taking the time to share your experience with Stress-Free Auto Care. We're thrilled to hear about your positive encounters with both Alex and Brent, and we appreciate your continued trust and loyalty. We understand that unexpected car issues can be stressful, and we're delighted that Alex and Brent were able to provide you with the professional, prompt, and honest service we strive to deliver. Our commitment to transparency and customer satisfaction is at the core of what we do, and it's great to know ... read more
They did a thorough job checking what the issue was with my car. My car had an issue with the coolant bypass valve, which Subaru knew of and extended the warranty for repairs. The Stress-Free team was kind enough to print out the bulletin from Subaru and also didn't insist on them fixing it. The saved me so much money by being kind and honest. The price of the diagnostics was affordable and reasonable:
Business response:
Thank you so much for taking the time to share this! We’re really glad our team could help you get to the root of the issue and save you from unnecessary costs. It’s great to hear the crew not only diagnosed the problem thoroughly but also took the extra step to print out the Subaru bulletin and guide you in the right direction without any pressure. Kindness and honesty are what we’re all about, and it means a lot to know that made a real difference for you. If you ever need anything else down the road, we’ll be here to hel... read more
I love how they send you pictures of the progress. Super friendly. They helped me out with my a/c that gaved out. I will definitely be coming back for future car maintenance.
Business response:
Thanks so much for sharing this! It’s awesome to hear you enjoyed getting the pictures of the progress—that’s such a great way to stay informed. I’m glad the team could help you out with your A/C and that you felt welcomed and supported. We’d love to see you again whenever you need maintenance. Thank you and have a wonderful Stress-Free day!
Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other r... read more
Business response:
Thanks so much for this thoughtful and detailed review! It’s fantastic to hear that you found us through Yelp and had such a positive experience from start to finish. We’re glad the online booking and communication made things smooth for you, and that Rhett’s clear and friendly approach stood out. It means a lot that you’d recommend us and are considering coming back for future maintenance and repairs. If there’s ever anything more you need, we’re always eager to help keep things easy and stress-free. Thank you and have a wo... read more
The experience with stress free was good overall. There's never a perfect situation, because having car issues is never a good thing. There's always challenges when there is troubleshooting and diagnosing a problem. Because you have to find the culprit to the problem when their could be multiple factors that's the cause. The guys at Stress-Free made a bad situation much more tolerable. I appreciate their whole process. They do their best to make your experience less stressful in every way. Their lounge is clean and invit... read more
Business response:
That’s such a thoughtful and honest review—thank you so much for taking the time to share it in detail. You’re absolutely right—car issues are never fun, and there are always challenges in diagnosing the real cause when so many factors can be at play. We’re really glad the team could help you feel more comfortable and supported through the process and that, in the end, you didn’t have to tow your vehicle all the way to Riverside. It means a lot to know you noticed and appreciated the clean, welcoming lounge and the little t... read more
Stress-Free Auto Care has a 4.6 star rating with 1,086 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.