This profile has been claimed by the business owner or representative.
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I needed an A/C refrigerant recharge. I scheduled an 8 AM appointment and was received immediately upon arrival. The staff was very welcoming and seemed happy with their work. I waited in their well appointed waiting room with phone chargers everywhere, and all you can drink Keurig coffee and snacks. Met some interesting folks while waiting. It was completed in about 45 minutes. The cost was lower than other quotes for my Mercedes. I had an excellent experience. I would recommend this auto repair!
Business response:
Thank you for such a detailed review! We’re so glad your A/C recharge appointment went smoothly from the moment you arrived and that the welcoming team, comfortable waiting area, and quick turnaround made the experience a positive one. It’s even better knowing the cost came in lower than other quotes. We truly appreciate your recommendation. Have a wonderful Stress-Free day!
Good service and communication! The team was amazing. I was in and out they were able to find the issue and also let me know the other services I will need in the future no pressure. I had a all Around good experience.
Business response:
Thank you for the kind words! We’re glad the team’s quick service, clear communication, and no-pressure approach made your visit a good one. It’s great to hear we could address your issue and keep you informed about future needs. Have a wonderful Stress-Free day!
Mickey and the team were absolutely fantastic!!! I took my car in since it was making really loud noises and rumbled whenever I turned my AC on blast and to find out from them that the previous place I took it to (speedee in Pleasanton) replaced my cabin air filter with FOAM and left so much debris inside my air filter. They updated me on everything they were doing; detailed reports, findings, solutions, pictures AND they send you a link to watch the mechanics work on your car live which was a huge plus for me! I would defin... read more
Business response:
Wow—thank you for such a detailed and amazing review! We’re so glad Mickey and the team could get to the bottom of that A/C issue and keep you updated every step of the way. It’s great to hear the detailed reports, photos, and live stream made the process clear and comfortable for you—especially after that frustrating experience at the last place. We love knowing we could make car care truly stress free for you. Have a wonderful Stress-Free day!
They were able to get us in same day and run a diagnostic on our jeep. Great customer service, would highly recommend!
Business response:
That’s wonderful to hear—thank you! We’re glad we could get you in quickly and help out with your Jeep. It’s great to know the customer service stood out, and we truly appreciate the recommendation. Have a wonderful Stress-Free day!
Highly recommended. Great friendly and knowledgeable staff. Very thorough! And I love how they give you a running update on everything. Price is reasonable. They won't hassle you nor force service down your throat that.
Business response:
Really appreciate the kind words—thank you! We're so glad you felt taken care of without any pressure, and that the updates helped keep things clear along the way. Our team works hard to stay friendly, thorough, and upfront, so it’s awesome to hear that stood out to you. Thanks again for the recommendation, and have a wonderful Stress-Free day!
great quality work! got the exact service requested. honest work, great value! had a great experience here. very knowledgeable.
Business response:
That’s fantastic to hear—thank you! We’re so glad you got exactly what you came in for and felt confident in the work. Honest service and great value are what we’re all about, and it’s awesome to know that came through. Have a wonderful Stress-Free day!
Great service, friendly, accurate estimate. Good value and better than the dealer using OEM parts!
Business response:
Thank you so much! We’re really glad to hear you had a great experience and felt the value, accuracy, and friendliness from start to finish. It’s awesome to know we could deliver better-than-dealer service while still using OEM parts — that’s what we aim for! Thank you and have a wonderful Stress-Free day!
brought the car in for a oil change and front end alignment. They could not do the front end alignment because they did not have the right equipment because of the cameras on the car. They were able to do the alignment on our BMW that also has cameras. Not sure what the difference is. Makes it a pain to have to bring it to another shop to get the rest of the work done.
Clean facility. Good customer service and follow through. Reasonable prices. Lift rides are a bonus.
Business response:
Thanks so much for the great feedback! We’re really glad you noticed the clean facility and felt well taken care of throughout your visit. And yes — those Lyft rides definitely help keep things extra convenient! We appreciate you choosing us and hope to see you again next time. Thank you and have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.6 star rating with 1,086 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.