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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Best thing I did was take my car to this shop. Price was fair, saying this because I got quoted over double the price at another shop on the same street for the same service. Then they did a complimentary review of my cars overall health. Very pleased with the service
Business response:
That’s amazing to hear — thank you so much for sharing this! We know it can be frustrating getting different quotes, especially when they’re drastically different, so we truly appreciate you giving us the opportunity to earn your trust. Hearing that you felt the pricing was fair means a lot to us. We’re also glad the complimentary overall vehicle health review was helpful. Our goal is always to give you a clear picture of what’s going on with your car so there are no surprises down the road. We’re so pleased to know you’... read more
Stress-Free auto care is a brand i will consider in today's economic climate. The prices are reasonable and the information is detailed when they do any diagnostic or services. Their staff members are composed and considerate. Great staff, outstanding service and a reasonable negotiation. Head to Stress-Free auto care for all the mechanic work and see the quality.
Business response:
Thank you so much for this thoughtful review! We truly understand how important value and transparency are, especially in today’s economic climate, so it means a lot to hear that you found our pricing reasonable and our diagnostic information detailed and helpful. We always want you to feel informed and confident about the decisions you’re making for your vehicle. It’s also wonderful to know our team came across as composed and considerate—that’s exactly the kind of environment we strive to create every day. Your recommend... read more
Kept me posted on the status of vehicle, very professional, even got my car in earlier than the set time.
Business response:
That's great to hear! It sounds like the team was on top of communication and went the extra mile to accommodate your schedule. Professionalism and timely service can make all the difference — thanks for sharing your experience!
No aggressive upselling or selling unnecessary or services not yet due. You get the sense that they are honest about what your car needs.
Business response:
Thank you for the thoughtful feedback! We're so glad you appreciated our honest, no-pressure approach. Our goal is always to provide trustworthy service and clear recommendations based on what your vehicle actually needs — nothing more, nothing less. We look forward to helping you again whenever you need us!
Super professional, great customer service, job needed cost me less than what dealership wanted to charge me.
Business response:
Thank you for the awesome feedback! We're so glad to hear you had a great experience and were able to save compared to the dealership. Providing professional service and honest pricing is what we’re all about. We appreciate your trust and hope to see you again for any future car care needs!
Stress-Free Auto Care has to be the best in the business. From price-matched parts and services, to the speed at which they have your wheels back on the road, my partner and I couldn't ask for a better company to work with. They don't put a hole in your wallet, and they're always kind enough to explain exactly what was done for your vehicle. Talk about "stress free"!
Business response:
Thank you so much for the kind words! We're honored to be your go-to shop and truly appreciate the trust you and your partner have placed in us. It’s our goal to provide honest, efficient, and affordable service — and we're glad to hear that came through in your experience. We’ll be here whenever you need us — thanks again for being part of the Stress-Free Auto Care family!
very easy to work with. They have worked on my truck before. highly recommend . They gave me a discount on my wheels alignment and got me uber to take me home.
Business response:
Thank you so much for the kind words and continued trust! We're glad to hear everything went smoothly and that we could help with the alignment, the discount, and a ride home. Making things easy and stress-free is what we’re all about! We appreciate the recommendation and look forward to seeing you again whenever your truck needs anything. Have a wonderful Stress-Free day!
Overall the experience was good. I needed my transmission serviced as it's sealed and I lack the tools to do it myself. I was quoted in the phone between $250 and $350 but based on my car and general service speed it would likely be about $285 for about an hour to an hour and a half of work, so I scheduled the appointment. Upon arriving I was told that was mostly false, and would come out to about $550 and take a minimum of 2 hours. I hadn't planned on this but needed the service done. The accommodations for waiting were nic... read more
Business response:
Thank you so much for taking the time to share your detailed feedback. We're really sorry to hear about the miscommunication around the initial quote and timeline—it’s absolutely understandable that being quoted one thing and then facing almost double the cost and time would be frustrating and disruptive, especially when you had to rearrange your workday. We appreciate you recognizing Sergey and the quality of the service you received—your vehicle’s care and your comfort during the process matter a lot to us. That said, we ... read more
very friendly service - and the price for the work i had done was 1/3 of less than what the Subaru dealer quoted (2000 vs $3000). a little slow getting back to me a couple of times after saying "we'll get right back to you on that".
Business response:
Thank you for your feedback, Blake. The days around the holidays were busier than we expected, and we missed a few opportunities to follow up as quickly as we should have. I’m sorry this affected your experience and led to a one-star review, but I truly hope you’ll give us another chance to improve. We’ll do better next time. Sergey Gazizov General Manager Stress Free Auto Care Concord, CA
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,025 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.