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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Used them for a pre-purchase inspection (PPI). Detailed report that is emailed and printed with all the info needed to make a sound decision on a car purchase. You have to know what you are buying and they are the ones to figure out the flaws or concerns. Protect yourself and give em a try!
Business response:
Thank you for this awesome feedback! We're so glad the pre-purchase inspection gave you the clear, detailed info you needed to make a confident decision. It really is all about protecting yourself before making that investment, and we're happy we could help make the process stress-free and transparent. Appreciate the recommendation—have a wonderful Stress-Free day!
Their name says it all!!! A truly stress-free, pleasant, kind, understanding, informative, patient, trustworthy, efficient automotive shop! I've finally located my vehicle's repair shop "home" that I enthusiastically anticipate returning to!
Business response:
This absolutely made our day—thank you so much! We’re beyond happy to hear that your experience truly lived up to the “Stress-Free” name. Knowing you felt heard, respected, and fully taken care of means everything to us. We’re honored to be your new go-to shop, and we’ll be right here whenever you need us—no stress required. Have a truly wonderful Stress-Free day!
Dealer said I needed to replace the front Control Arms for $$$$. Brought it to Stress Free Auto Care since they were recommended by Costco Auto. Turns out they could do it for much less but but after inspection, they said the car it still good, no charge! They even provided video recording of their inspection to confirm! Awesome service!
Business response:
This is exactly what we love to hear—thank you for sharing! It’s awesome that you came in for a second opinion and even better that the team gave you an honest, transparent assessment *and* saved you from an unnecessary repair. That’s what being Stress-Free is all about—no pressure, no upsells, just doing right by you and your car. We’re so glad you found us through Costco Auto and hope we can continue to be your go-to for anything your vehicle needs. Thanks again, and have a wonderful Stress-Free day!
I went in for brake service and Stress free auto care gave quick service with fair breakdowns and estimates. Provided free lyft back to my work place which is a bonus
Business response:
Thanks so much for sharing your experience! We’re really glad to hear the brake service was quick and the pricing felt fair and transparent—that’s exactly what we aim for. And yes, the free Lyft is just one of those little extras we’re happy to offer to keep things truly stress-free! Appreciate you coming in, and have a wonderful Stress-Free day!
very courteous and transparent staff. very helpful in getting me to and from their shop
Business response:
Thank you so much! We’re really glad to hear the team made your visit smooth, transparent, and easy from start to finish. Helping you get to and from the shop is just part of keeping things truly Stress-Free! Appreciate you sharing, and have a wonderful Stress-Free day!
Perfect service, quick and courteous. Only thing is that they didn't do the 25 pt. inspection as promised at the time of taking in the car for oil change and generated a standard report which wasn't specific to my car. Could have done better to set upfront expectation. Otherwise, great price and job done on time.
Business response:
Thanks so much for the honest and thoughtful feedback—we really appreciate it! We're glad to hear the service was quick, courteous, and priced right, and that everything was completed on time. That’s exactly what we aim for. At the same time, we totally hear you on the inspection concern. Setting clear expectations upfront is something we take seriously, so we really appreciate you pointing that out. We’ll be sure to pass this along so we can keep improving and make sure every detail lines up with what’s promised. Thanks a... read more
Only have been to this place once. The work on my car yet to be done. But I can tell you their customer service is for sure 5 stars. Friendly, helpful, confident, professional.
Business response:
Thank you for the early vote of confidence—it really means a lot! We're so glad the team made a strong first impression with friendly, helpful service, and we’ll do everything we can to keep that 5-star experience going once the work on your car is complete. Appreciate you giving us a try—have a wonderful Stress-Free day!
The only place I'm taking my car from now on. Definitely recommend. Fast, efficient, friendly and no surprises charges.
Business response:
Thanks for sharing your experience—sounds like it was a bit of a mixed visit, and we really appreciate the honest feedback. We know unexpected repairs like brakes can throw off plans, especially during a big service like a 90K inspection. We're sorry to hear things felt too expensive, and we totally understand how that can be frustrating. We’re always here to walk through options or help prioritize what’s most important so you don’t feel overwhelmed all at once. And hey, glad the snacks helped a little while you waited! If ... read more
Ur Great service, I requested an appointment for routine maintenance...they checked everything on the vehicle and gave me a reasonable price for repairs. Oil change took about a hour and I was on my way. Nice waiting room and staff. I love the purple building too.
Business response:
We’re so glad to hear this—thank you for the awesome review! It’s great that everything went smoothly, from the thorough check-up to the oil change and beyond. And we love that you noticed the purple building—it definitely stands out! We’ll be here whenever you need us next. Thanks again, and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 810 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.