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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I was so pleased with Stress-Free Auto Care. I had a problem with the oil and needed a same day appointment. They were able to get me in and I was so pleasantly surprised with everything. Their garage space is so well organized and mechanics seemed focused. Customer service was excellent as I was greeted with a welcome smile and courteous listening. The waiting area is small but smart and comfortable. And they went over everything that was done to my car very clearly. Best of all, my car was perfect when I left and it has co... read more
Business response:
Thank you so much for sharing your wonderful experience! We’re thrilled that we could help you out with a same-day appointment and make everything Stress-Free for you. It’s great to hear you appreciated the organization of our garage, the focus of our mechanics, and the warm, attentive customer service you received. We’re also glad you felt comfortable in the waiting area and found the explanation of the work clear and helpful. Knowing your car is running perfectly and driving smoothly makes us so happy. We’ll always be here... read more
Great service! I dropped off my vehicle and they took care of the rest and were able to get my car up and running fairly quickly. Not hoping that my car runs into any issues again, but if it does, I'd definitely want to come back here again for my auto needs!
Business response:
Thank you for the kind words! We're so glad to hear that we could get your car up and running quickly and make the whole process easy for you. While we hope your car stays trouble-free, we’ll be here and ready to help anytime you need us. Looking forward to keeping things stress-free for you in the future. Have a wonderful Stress-Free day!
Stress-Free Auto Care is just as advertised: stress free! After some horrible experiences at dealerships, I was determined to find an alternative. I stumbled across this place and very happy I did. So far, they have done a couple repairs on my car and I also recently received an oil change and tire rotation. I was shocked that I was able to get my car back so quickly! This never happens at dealerships. The prices at this auto shop are very reasonable and their staff is kind and do a great job with communicating expectations ... read more
Business response:
We're so happy to hear we could turn things around for you after those dealership experiences! Creating a truly stress-free, efficient experience is exactly what we strive for, and it’s great to know you felt that with our team. Quick service, clear communication, and reasonable pricing are top priorities for us, so it’s wonderful to hear we hit the mark on all fronts. Thank you for the high recommendation and for trusting us with your car—we’re here whenever you need us next! Have a wonderful Stress-Free day!
Is it weird to give an auto repair shop 5 stars? So many get a bad rep, but Stress-Free do it right. I brought my car in for a super weird issue that could have been a ton of things. I appreciate that the mechanics let me show them the issue on my car and also let me tell them what I thought the problem may be. Once I left the car with them, I got regular text updates and pictures regarding the inspection they did, which was super thorough. The cost for the inspection was in the ballpark of most places in the area, so it's c... read more
Business response:
Not weird at all! We love hearing that you had such a great experience with us! Tackling tricky issues can be challenging, so we’re glad you felt involved and supported throughout the process. Regular updates and photos are part of our commitment to transparency, and we’re thrilled that it made you feel confident in the care your car received. And hey, a good chat about dogs never hurts! Thank you for the 5 stars and for trusting us with your car. We’ll be here whenever you need us next—have a wonderful Stress-Free day!
I am a returning customer. They have always been great. Good services, affordable, fast. I can't complain. I will go back.
Business response:
Thank you for coming back to see us and for sharing such kind words! We’re thrilled to hear that you’ve consistently had a great experience with fast, affordable service. Knowing that we’ve earned your trust and continued business really means a lot. Looking forward to seeing you next time—have a wonderful Stress-Free day!
The guys in the office are great, wonderful customer service. My brakes were done in a few hours so we hung out in the waiting room where they have charging cables, coffee, and snacks to nosh on. The big plus is they get you an Uber to and from home while you wait there. Thanks guys!
My check engine light came on and knowing nothing about cars I was really scared on what this could mean. I need my car to commute 90+ miles to and from work. I took my car into Strees Free Auto Care and Mickey was very professional, friendly and helpful. He explained how everything would go and even worked with me with the price instead of trying to double charge me (I had already had a diagnostic at the Stress Free Auto Care in SF). The price was fair and i was not overly charged. I appreciate the ease and peace of mind th... read more
My brakes were bad. They were able to do them in a timely manner. The service advisor was competent and gave me an honest diagnosis. The price was average market rate.
Business response:
Thank you for sharing your experience! We're glad we could take care of your brakes quickly and provide an honest diagnosis. It’s great to hear that our service advisor’s competence and transparency made you feel comfortable, and that you found our pricing to be fair. We’re here anytime you need us, and we look forward to keeping your car in top shape. Have a wonderful Stress-Free day!
Been going to the Concord location for a few years now. The staff are always friendly and helpful. Very fair prices on work done.
Business response:
Thank you for taking the time to share your experience with us! We appreciate your positive feedback and are thrilled to hear that our staff provided you with friendly service. It's great to know that we were able to efficiently complete the alignment for your car and get you back on the road within two hours.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.