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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Needed Air conditioning checked on 2002 Toyota Avalon. Convenient for weekend service as I do work during the week. Value maybe same as most auto shops but I used Costco 15% discount coupon for a better pricing.
Business response:
Glad we could help with your A/C and that our weekend hours made it easier for you! Great move using the Costco discount for extra savings. We appreciate your support and hope to see you again! Have a wonderful Stress-Free day!
Had a great experience at Stress Free Auto Care! Quick, efficient, and truly stress-free service. Highly recommend! Just took a little longer then expected since they're totally booked up and had a lot to do that day (totally uunderstandable)
Business response:
Love hearing that you had a great experience! We appreciate your patience on a busy day and are so glad we could still make it a smooth and stress-free visit. Thanks for the high recommendation—hope to see you again! Have a wonderful Stress-Free day!
Stress Free is very customer service oriented and provides great follow up on repairs. Their work is also top notch. Wouldn't take my car anywhere else.
Business response:
Wow, that means a lot! We’re all about making sure our customers feel taken care of, and it’s awesome to hear that our follow-up and quality of work have earned your trust. We truly appreciate your loyalty and look forward to seeing you next time. Have a wonderful Stress-Free day!
I've had a couple of things done to my car, and I couldn't be more pleased with the service. Pencho, my mechanic, was extremely professional and took the time to thoroughly explain the work done on my car. At checkout, Mikey was also professional and a pleasure to talk to. Great job, guys! Keep up the excellent work!
Business response:
Love hearing that Pencho and Mikey took great care of you! We’re all about clear communication and top-notch service, so it’s awesome to know you had such a positive experience. Thanks for your support, and we’ll definitely keep up the great work! Have a wonderful Stress-Free day!
I've had my car at Concord Stress-Free for some time now, and I'm impressed with the service. The customer service is excellent, and the workmanship is top-notch. The repair was done using parts that are better than OEM, and at a price lower than what dealers charge. It's great value for your money, and I can depend on the service every time.
Business response:
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a stress-free and enjoyable experience at Stress Free Auto Care. Our mission is to make auto care as transparent and convenient as possible, and it's incredibly rewarding to know that we were able to live up to our name in your eyes. It's wonderful to hear that our service advisor kept you well-informed throughout the repair process, providing you with the transparency you deserve. Your trust in us to take care of your... read more
Exceptionally nice people and their communication was above excellent. When I was dropping off the car, they pointed out a money saving coupon that I was not aware of and saved me $100. They could have just let that go without mentioning. I appreciated the honesty.
Business response:
Love hearing that our team’s honesty and communication stood out to you! We always want to look out for our customers, so we're glad we could help you save some money. Thanks for sharing your experience, and have a wonderful Stress-Free day!
I called Stree-Free Auto Care for a quote on an alternator replacement. Based on their quote I chose to go with them. Once in the shop, before service on my vehicle began, they priced out the replacement which did not match the quote over the phone. I gently mentioned this and the manager instantly said he would honor what I was quoted. Once my car was checked in I asked if I they had a shuttle. This was not something I had checked on previous to driving out to Concord. The manager instantly called a Lyft. Three mins lat... read more
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team provided clear communication, honored your original quote, and made your visit truly Stress-Free—right down to the quick Lyft ride home! We always aim to make car care as seamless as possible, and it’s great to know we hit the mark for you. We really appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
They take excellent care of my 1998 Durango. I love how well they communicate and keep me in the loop while my car is being worked on, including detailed texts showing diagnostics, complete with pictures of problems. They are transparent, efficient, and thorough.
Business response:
thank you so much for your kinds words, it is our pleasure to take care of you and your vehicles.
Such friendly service and with lovely hospitality as an added bonus. I brought my Mini Clubman in to be inspected before buying it. The service from Stress Free was thorough, the price was right, and they didn't take too long at all. Thank you Stress Free Auto!
Business response:
Thank you for sharing your experience! We’re so glad you enjoyed our friendly service and hospitality. It’s great to hear that our thorough inspection gave you confidence before buying your Mini Clubman. Providing quality service at the right price—and in a timely manner—is what we strive for, so we’re thrilled we could meet your expectations. Thank you for trusting us, and have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,086 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.