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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I continue to have great experiences with Stress-Free Auto Care. They feel like my advocate - helping me to take care of my car while also reducing costs. Thank you!
Business response:
We're thrilled to hear about your positive experience with Ken and our team! It's wonderful to know you feel confident in our honesty and service. Thank you for your kind words and continued trust. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
This place is great. I ran over something on the freeway today and a Frankenstein wire was hanging from my car. I brought it in they lifted her up and pulled out the wire that didn't belong to my car and sent me on my way. Everybody from the guy in reception to the guys who helped me were kind and helpful! I will be back for my next service!
Business response:
Thank you for sharing your experience! We’re so glad we could help get that “Frankenstein wire” taken care of quickly and send you on your way stress-free. It’s great to hear that the whole team, from reception to the shop, made you feel taken care of and supported. We’re looking forward to helping you again for your next service. Thank you, and have a wonderful Stress-Free day!
Online pricing was incorrect for EVs. I went through the online portal and chose my car with make and model for an alignment. When I arrived, I was told it would cost $100 more than since I had an EV. Came to an agreement but paid more than the online quote. Also the printout of the alignment report is barely legible because it comes from a smartphone image.
Great place for regular maintenance for your car. Brought my Toyota Sienna in for 30,000 mile looky-lou.Got filters changed, tires rotated and oil change while I waited for 2 hours. Very fast, professional service & a nice waiting area!
Business response:
Thank you for the fantastic review! We’re so glad to hear that you had a great experience bringing in your Toyota Sienna for its 30,000-mile checkup. It’s wonderful to know you appreciated the fast, professional service and our comfy waiting area. We’re here anytime you need us—have a fantastic Stress-Free day!
I have a quirky performance car that needed a diagnosis. I called up and got an appointment right away. Upon arrival we discussed the problem, reviewed the service record, and the techs started work and had it fixed that day. We discovered some other maintenance items, and I received a written estimate and a time frame for completion almost immediately. All the work got done in short order and my bill was less than the estimate. Gotta love that! This car is a bit of a handful, and the Stress-Free staff were on it like an Ind... read more
Business response:
Thank you for the amazing review! We’re thrilled to hear that our team was able to diagnose and fix your quirky performance car so quickly and efficiently. It’s great to know that you appreciated the clear communication, written estimates, and prompt turnaround—plus, who doesn’t love when the final bill is less than expected? Your kind words about our “Indy pit crew” efficiency and expertise truly mean the world to us! We’re here anytime you need us and look forward to keeping your performance car running at its best. Hav... read more
We received a flyer with coupons for A/C and synthetic oil change at a phenomenal cost. 1st experience was back in June or July having our A/C charged. 2nd experience was yesterday for a synthetic oil change in our 2014 Traverse. The staff there is amazing- friendly- informative and professional. They DO NOT try to upsell- talk you into spending more or pressure sales. Would recommend this business to anyone in the area. They have a waiting area that is really nice with coffee, snacks and other items. Easy in and out- the pr... read more
Business response:
Thank you so much for sharing your experience and kind words! We’re thrilled to hear that both of your visits were positive and that you’ve been impressed with our friendly, informative, and pressure-free approach. Honoring our coupons and providing clear, upfront pricing is just part of how we strive to deliver a truly stress-free experience. It’s also great to know you enjoyed our cozy waiting area with snacks and coffee—your comfort matters to us! We’re so grateful for your recommendation and for trusting us with your ... read more
I don't always write reviews, but when I do I make sure my review is warranted. If you had asked me to write a review the first time I brought my car in at Stress-Free, I wouldn't have given the service/business 5 stars. While they did what they could do to help me with my car issue, their customer service wasn't the best. The service advisor who was helping me that time was helpful, but arrogant and seemed very unhappy with his job. But since I was in dire need of car assistance and Stress-Free had pretty good reviews (and ... read more
Business response:
Wow, thank you so much for taking the time to share such an honest and thoughtful review! We truly appreciate you sticking with us despite your initial experience, and it means the world to know that Colton, Ken, and Benjamin were able to turn things around for you. It sounds like your car’s repair was a big challenge, and while it wasn’t entirely “stress-free” at moments, we’re glad we could ultimately give you the care, attention, and resolution you deserved. Your feedback about communication is invaluable, and we’ll use ... read more
I have called two times in two business days and I can't get ahold of a person. Not a real good first impression.
Business response:
Sorry about this missed calls seems we were having some IT issues from the phone provider. You can email me direct at Loren@stressfree.com id love to help you with anything I can...
Over quoted before looking at my car. Got work done for half the price elsewhere. Do not go there. They will rip you off.
Business response:
I don't see anyone with you name ever being at this location ,can you email me loren@stressfree.com
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.