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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Same day appointment, very professional, fair pricing, friendly staff, safe location, clean office and wait room, thorough car inspection and detailed report, constant text updates, quick service. I came in for a battery issue thinking that a battery replacement was necessary. Instead, Paul suggested to test the battery, found the root cause, and was able to fix the issue without a new battery. Very happy with the service.
Business response:
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that you enjoyed the full Stress-Free experience—from the same-day appointment and friendly staff to the clean waiting area and constant updates. It’s fantastic to know that Paul took the time to diagnose the root cause of your battery issue rather than just jumping to a replacement. Saving you the cost of a new battery while fixing the issue is exactly the kind of honest, thoughtful service we aim to provide. We’re so glad you’re happy wit... read more
Very thorough evaluation, including comprehensive overall look at car elements that can degrade with age. Main issue was reviewed and gave me the option to get a wheel/tire balanced or replaced, before doing more work on the suspension. I recommend Stress Free for older car maintenance.
Business response:
Thank you for the thoughtful review! We’re glad our team provided a thorough evaluation and took the time to look at all the elements that can wear down over time, especially with an older vehicle. It’s great to hear that you appreciated having options to address the main issue, allowing you to start with a wheel/tire balance before moving forward with more suspension work. We’re here to help you make the best decisions for your car’s long-term health, and we appreciate your recommendation for older car maintenance. Looking ... read more
This is no longer Kenely. In over 20 years with Kenely I was never hit with a diagnostic charge when having them do the repair work. "Stress-Free" auto charged $205 to confirm that my starter needed to be replaced. At a shop rate of $205 an hour they claim it took an hour to confirm my stater was the problem. This ranges from either gross incompetence to outright thievery.
I am a loyal customer of this shop (now Stress-Free) from when it was German Motor Specialists and have always been happy with the level of service and professionalism. My most recent experience was no exception. I was checked in quickly, provided with a summary of needed service and given the choice of waiting or a ride to work/home. I opted to wait and was happy when the service was completed in less time than expected. It is nice to have a place to take my car knowing I will be treated fairly. I trust these guys to keep m... read more
Business response:
Thank you so much for your loyalty and trust over the years! We’re honored that you stayed with us through the transition from German Motor Specialists to Stress-Free Auto Care. It’s wonderful to hear that our team continues to provide the high level of service and professionalism you’ve come to expect. We’re glad we could get you checked in quickly, provide clear information on the service, and even finish up faster than expected. Knowing you feel treated fairly and trust us to keep your car in top condition means the wor... read more
Honest shop. I got my Lexus IS 200T headlights replaced from here. After 8 months one of them went bad again. They kept their promise and replaced it for free.
Business response:
Thank you for sharing your experience! We're so glad we could stand by our work and replace your headlight at no cost when it went out again. Honoring our promises and ensuring you’re satisfied is a big part of what we strive for. We’re thrilled to have earned your trust, and we’ll be here anytime you need us for your Lexus or any other vehicle. Have a wonderful Stress-Free day!
Paul and the Team at Stress Free in Mountain View are incredibly knowledgeable and helpful. They service my car and also took it in on short notice recently when it had problems that sent it into 'limp mode' and were pretty scary. They updated me frequently and discussed what they found and the plan of action. I am so grateful to them and and wouldn't go anywhere else.
Business response:
Thank you so much for sharing your experience! We’re thrilled that Paul and the Mountain View team were there for you during a stressful situation with your car. Going into 'limp mode' can be alarming, so it’s wonderful to hear that our team kept you updated every step of the way and took the time to explain the plan of action. Your trust and gratitude mean a lot to us, and we're honored to be your go-to shop. We’re here whenever you need us, and we look forward to keeping things stress-free for you. Have a fantastic day!
Great service!! I have been to this Stress Free Auto 3 times. They are professional and courteous. The cost of their services is reasonable and I truly trust their work. I wouldn't take my Audi anywhere else.
Business response:
Thank you so much for your loyalty and trust! We’re thrilled to hear that each visit has been a positive experience for you, and that you feel confident in bringing your Audi to us. Knowing you find our team professional, courteous, and reasonably priced means a lot. We’re honored to be your go-to shop, and we look forward to taking care of your Audi for many more visits to come. Have a wonderful Stress-Free day!
Timely and organization instills confidence that the work will be done correctly. Competative labor charges and wide area of expertise. This privides a 1 stop shop for car repair and service.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that our timely, organized approach gave you confidence in our work. Providing competitive labor rates and a wide range of expertise is all part of making sure we can be your go-to, one-stop shop for all your car repair and service needs. We’re here whenever you need us—have a fantastic Stress-Free day!
Good quick service, great communication. Pricing was also transparent, and the workers were polite and courteous.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 902 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.