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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The email correspondence was quick and accurate. The system that makes it easy to understand the maintenance of the car and the results of the car and makes the problem clear made me feel very relieved. I would like to introduce this shop to other people.
Business response:
Thank you so much for your kind words! We're thrilled to hear that our communication and maintenance system made things clear and easy for you. It's wonderful to know that you felt relieved and are even considering recommending us to others. We look forward to seeing you again. Have a wonderful Stress-Free day!
Needed some clutch repair for an older BMW. Wes was very responsive in discussing the problem. They got the job done in one day. Shop is clean and prices are probably in line with other shops in the area. I was satisfied with the work and price.
Business response:
Thanks so much for sharing your experience! It's great to hear that Wes was able to help you out and that we got your BMW fixed up quickly. We're glad you found our shop clean and our prices fair. We look forward to seeing you again soon for any future auto needs. Have a wonderful Stress-Free day!
I was very pleased with my service here. The team was ready for me, even though I was 30 minutes early, they took care of my vehicles issues with no problem right away. In and out within an hour. I'll be coming back here for sure.
Business response:
We're thrilled to hear you had a great experience with us! It's fantastic that we could get you in and out so quickly. Thank you for trusting us with your vehicle, and we look forward to seeing you next time. Have a wonderful Stress-Free day!
Prices are high for being an independent shop. Big markup on fluids, less on parts, prices not very transparent. Often a 2x to 3x markup on basic fluid without discussing why with the customer isn't nice.
Business response:
Dear Valerio, Thank you for taking the time to leave this feedback, your value as our client enables our growth - we are always striving for perfection, but accepting we can always do better. I am thankful for your feedback. We strive for complete transparency in our pricing. As the GM at this location I would like to ask you to consider please calling the store at your convenience if you'd like to discuss. Wes Magill
Very professional ! This is the place for your car maintenance. Also , free inspection and quotes for repairs.
Business response:
Thanks a ton for the awesome feedback! We're thrilled to hear you found our car maintenance services and free inspection and quotes up to the mark. It's our pleasure to keep things transparent and stress-free for you. Looking forward to seeing you again. Have a wonderful Stress-Free day!
Good price for diagnostic, very professional service, thorough inspection and reporting of my car's maintenance needs. Didn't push any extra repairs and handled all the repairs I needed done within a day. Also had a nice waiting area to get work done on a laptop.
Business response:
Thrilled to hear your experience with us hit the mark, especially when it comes to our pricing, professionalism, and the thoroughness of our inspection and reporting process. It's great to know you appreciated our no-pressure approach and that we could get all your repairs sorted out so efficiently. Plus, we're glad the waiting area provided a comfortable spot for you to work. Thanks for taking a moment to share your positive experience. We look forward to welcoming you back next time. Have a wonderful Stress-Free day!
I found these guys off of google to take care of my 2012 Audi. And they did. They were highly responsive. Communication : 5 out of 5 , I knew the status almost real time, No stress! Diagnostics: 5 out of 5 : They were quick and informative. Pricing and quality: Pricing was reasonable. Performance : They were Swift and once I gave them the verbal go ahead. The job was done very quickly. And when a wrong part was delivered, they took action and got the car sorted. Payment: Was online and easy. Return: That was easy too. I simp... read more
Business response:
Thanks a ton for the awesome review! It sounds like your experience was pretty much what we aim for – stress-free from start to finish. We're stoked to hear you appreciated the real-time updates, our diagnostic speed, and the straightforwardness of the pricing and payment process. Sorry about the hiccup with the wrong part, but glad we could get it sorted fast for you! It's great to have you on board as an ongoing customer. We're always here to keep your Audi running smoothly. And hey, we promise to keep working on whatever... read more
The work is great. They were very clean too. Paul the service rep is spectacular! I'll go back again.
Business response:
Thrilled to hear you had such a positive experience with us! Keeping things clean and providing top-notch service is what we aim for, and Paul will be so happy to know he made your visit spectacular. We can't wait to welcome you back for another stress-free experience. Thank you and have a wonderful Stress-Free day!
Went here for my BMW 328 to have a wheel alignment done which they did a good job on. They also did an inspection of the car and it identifed a couple of other items that needed to be addressed, backing it up with photographs. The work was done timely and professionally. I went there with a coupon, which priced the work below other bids that I got,. Without the coupon they would have been higher, and is the only reason I give them four stars instead of five
Business response:
Really appreciate you taking the time to share your experience with us! It's fantastic to hear that your BMW 328's wheel alignment and the additional inspections we performed met your expectations. We always aim to provide clear and transparent service, so I'm glad the photographs added that extra level of trust. We understand that pricing plays a big role in decision-making, and it's great to hear that our coupon offered you a competitive rate. We're always exploring ways to provide the best value to our customers, and fee... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 902 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.