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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I brought my vehicle in for an oil change and brake flush service I requested and was surprised to receive a thorough technical inspection of my vehicle that not only explained other concerns that may need to be addressed at my convenience, but had detailed pictures of the concerns as well. All of this was included with the service of my vehicle. The customer service was phenomenal, as they took the time to break down the cost and explained any other concerns. They allowed me the opportunity to ask questions and gave thoro... read more
Business response:
Thank you for sharing your experience! We're so glad to hear that you appreciated our thorough inspection, transparent communication, and detailed explanations. Providing top-quality service at a fair price is what we strive for, and it’s great to know we could exceed your expectations. We truly appreciate your trust and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I've taken my car here a few times over the last year and it is now my go-to for maintenance and any concerns with my mini. I especially appreciate that they send pictures real time of their inspection. Granted, I have no idea what most of the parts are supposed to look like, but it makes me feel as though they are being very transparent. I've been able to get appointments scheduled quickly and the turn around time is also very timely. Very happy with my experience here and would recommend them to anyone needing maintenance ... read more
Business response:
Wow, thanks so much for sharing your experience with your 2017 MINI Countryman's service at Stress-Free Auto Care! We're thrilled to hear you were happy with the work and the real-time updates, including pictures of the inspection process. It's great to know you felt well-informed and satisfied with the turnaround time. We look forward to seeing you and your MINI again for those oil changes and any future service needs. Thank you for choosing us, and have a wonderful Stress-Free day!
Very professional! Give precise diagnosis and recommendations. Technician is very knowledgeable and helpful!
Business response:
Thank you for your kind words! We’re so glad to hear that you had a professional experience and appreciated the precise diagnosis and recommendations. Our knowledgeable and helpful technicians work hard to ensure you feel confident and informed. We’re here whenever you need us—have a fantastic Stress-Free day!
I've reviewed these guys as superstars before, but at nearly 30 years of them taking care of my BMW so that it runs like a clock, I want to reiterate that they are truly amazing in the quality and consideration of their work. It's worth the nearly 90-minute one-way-drive to work with people who I know I can trust implicitly. I've never been disappointed... only gratified by their expertise.
Business response:
30 years of trust and satisfaction—what an incredible testament to your experience with us! Thank you for taking the time to share such kind words again. It’s an honor to have cared for your BMW all these years and to know that our quality, consideration, and expertise have made it worth the long drive. Your trust means the world to us, and we’ll keep striving to provide the level of service you deserve. Looking forward to many more years of keeping your car running like a clock! Have a truly wonderful Stress-Free day!
Good service and explanations of what needed to be done. It's great that I could pick up my car on a Saturday.
Business response:
Thank you for your feedback! We're so glad you appreciated the clear explanations and the convenience of being able to pick up your car on a Saturday. Making things easy and stress-free is what we aim for! We’re here anytime you need us—have a wonderful Stress-Free day!
My car had an oil pan gasket leak, so I took into the Mtn View shop. Paul and the guys did a great job. They found the leak and repaired/fixed it. While in the shop they gifted me a loaner vehicle to get around town. Thanks Paul. Tell all the guys "Thanks". I highly recommend using them if you own a German made vehicle. Quotes are fairly accurate unless they find something else is causing the issue to be repaired. They call, text and email updates, as needed. They work around your schedule, too. Great team!!!!!
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that Paul and the team took great care of your oil pan gasket leak and got you back on the road with everything fixed. Providing a loaner car and keeping you updated through calls, texts, and emails is all part of our commitment to making your experience truly stress-free. It’s awesome to know you’d recommend us, especially for German-made vehicles. Your kind words about our team and service mean the world to us, and we’ll be sure to pass along your thanks t... read more
They made things very easy and I appreciated the communication. Will take my vehicle here again.
Same day appointment, very professional, fair pricing, friendly staff, safe location, clean office and wait room, thorough car inspection and detailed report, constant text updates, quick service. I came in for a battery issue thinking that a battery replacement was necessary. Instead, Paul suggested to test the battery, found the root cause, and was able to fix the issue without a new battery. Very happy with the service.
Business response:
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that you enjoyed the full Stress-Free experience—from the same-day appointment and friendly staff to the clean waiting area and constant updates. It’s fantastic to know that Paul took the time to diagnose the root cause of your battery issue rather than just jumping to a replacement. Saving you the cost of a new battery while fixing the issue is exactly the kind of honest, thoughtful service we aim to provide. We’re so glad you’re happy wit... read more
The service advisor listened to me and was able to take care of the primary problem for less than half of the estimate from another shop. He was knowledgeable, friendly and practical all at the same time.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,193 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.