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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Rick was extremely friendly, and it was a delightful experience getting my oil changed and brake lamp replaced. Clearly, he and the team are highly experienced, both as mechanics and as providers of high-quality service to their customers. The pricing was also very fair--I'll definitely go here again when my car next needs service. Cheers, -Arjun
Business response:
Thank you so much for the thoughtful review, Arjun! We’re thrilled to hear Rick and the team made your visit such a delightful experience. It’s great to know you felt well taken care of, both with the quality of work and the fairness of our pricing. We truly appreciate your trust and can’t wait to help you again when your car needs service. Have a wonderful Stress-Free day!
As loyalty member the brake inspection fee was waved. Service was inspection it was done and reported to me.
Business response:
Thank you for sharing your experience! We’re so glad you’re enjoying the benefits of being a loyalty member, like having the brake inspection fee waived. It’s great to hear the inspection was thorough and reported clearly. We’re always here to help keep your car in great shape—have a wonderful Stress-Free day!
I must say I was quite impressed by the service that I received. Everybody was friendly, professional, and knowledgeable. I loved how they informed me every step of the way with my repair both texted email. There was no hidden surprises. I would definitely recommend them to anyone.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you were impressed with the service and that our team’s friendliness, professionalism, and clear communication stood out to you. Keeping you informed every step of the way and avoiding surprises is exactly what we aim for. Your recommendation means the world to us. Have a wonderful Stress-Free day, and we’ll be here whenever you need us!
Excellent and knowledgeable service. Rick was great, very helpful. I'd recommend them to anyone.
1 Star -- "Stress-Free" Auto Care Actually Gave Me More Stress I originally brought my car here just for an inspection. My car had already received a major service at another repair shop, so many maintenance items had recently been taken care of. After the inspection, they gave me a long list of recommended services, including engine oil, transmission fluid, brake fluid, cabin air filter, and other items. Based on my maintenance history, many of these services either had already been done or did not need immediate attentio... read more
Business response:
Leo, thank you for taking the time to describe this experience. We understand why being presented with recommendations that appeared to overlap with recently completed maintenance would make you question whether the inspection was focused on your vehicle’s actual needs or on selling additional work. Our customers deserve recommendations that clearly distinguish safety concerns, necessary repairs, routine maintenance, and items that can reasonably wait. They also deserve confidence that a recently completed service has been ... read more
one of the w experiences I have ever is with stress free because they are not working as there name they gives me to much stress because I have dropped my vehicle to there shop on June 1,2026 and they told me that my vehicle will be ready on June 6,2026 but after that they started increasing the time frame by 2 days every time and they finished the repair on July 1,2026 but the work is only for maximum 3 days , its just a rear main transmission seal and rear struck. I will never suggest any one to go to there shop because th... read more
Business response:
Amandeep, thank you for explaining the timeline. We understand why a repair initially expected to be completed by June 6, followed by repeated extensions until July 1, created significant stress and made it difficult to trust the information coming from the shop. Our responsibility is to provide a realistic completion estimate and communicate clearly when parts, diagnosis, or repair conditions change. Repeatedly moving the date without restoring confidence in the plan is not the experience our customers deserve. We recogniz... read more
I made an appointment for my car and when I got there a man at a desk told me that he only had one technician and that I had to reschedule. I was really shocked to hear that, and to me I felt if he had called me, I wouldn't have driven there. No apologies or anything. He just basically told me he only had one technician for the day and my service would take pretty much all day and he's already working on a project and it just seemed like a waste of my time. Truly not motivated to go back there again nor suggest to any of my... read more
Business response:
Sorry you had this experience, Andrea. We can understand how frustrating it would be to arrive for your appointment and then find out we couldn’t look at your car as expected, especially without a call ahead of time or a more thoughtful explanation at check-in. We should have communicated more clearly about the need for diagnostic time and our technician availability before you made the trip. We also should have done a better job acknowledging the inconvenience in the moment. That missed communication clearly left you feeli... read more
This place had a different name before the pandemic (maybe longer ago). I went there one time when it had that name that included the word "Toyota" in it. I brought my car there for some kind of service, I don't remember what. I didn't go back there because of the prices. Years later, I found a mechanic that I like, but that mechanic is 7 miles from me, so I had been going to different places for oil changes and going to the mechanic for repairs. Long story short, my oil change light came on and I wasn't able to go to my re... read more
Business response:
Hi Yvonne, Thank you for taking the time to share your experience. We take feedback like this seriously, and I want to address your concerns directly and transparently. First, your visit was for an oil change, which we completed. As part of that service, we performed a complimentary multi-point inspection. This inspection is designed to give customers visibility into the overall condition of their vehicle, not to pressure anyone into repairs. According to your inspection report , your vehicle had several items that legiti... read more
This predatory shop lied and tried to scam me out of $2K. I am a young woman who admittedly knows little about cars. I realized the rear right door of my car had a leak as it became filled with water over the rainstorms. Before I took it in, I knew my right rear automatic window still worked. I did not tell the shop this. When I heard back from the shop, they said the leak was due to a damaged door gasket. They also found other issues I had not expected, such as needing new filters for the engine and cabin, brake fluid fl... read more
Business response:
Stephanie, this is an extremely serious concern, and we understand why the experience left you feeling misled and taken advantage of. Recommendations should be based on verified findings, clearly explained, and rechecked before a vehicle is returned. If the window, lock, and speaker were functioning at pickup, we should have confirmed that and updated you before presenting those items as failed components requiring replacement. Regardless of what occurred during the drying process, the final condition of the vehicle and the... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 762 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.