This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Rick Lowther is very professional, punctual and knowledgeable. Honest and explains the work required. Appreciate his service." This highlights a positive experience with a specific mechanic, emphasizing their professionalism, punctuality, and communication skills.
Business response:
Thank you so much for sharing such kind words about Rick! We’re thrilled to hear he made such a positive impression with his professionalism, punctuality, and honest communication. Providing clear explanations and exceptional service is exactly what we strive for, and we’re so glad Rick delivered that for you. We’re lucky to have him on the team! If you ever need anything, we’re here to help. Have a fantastic Stress-Free day!
Rick was extremely friendly, and it was a delightful experience getting my oil changed and brake lamp replaced. Clearly, he and the team are highly experienced, both as mechanics and as providers of high-quality service to their customers. The pricing was also very fair--I'll definitely go here again when my car next needs service. Cheers, -Arjun
Business response:
Thank you so much for the thoughtful review, Arjun! We’re thrilled to hear Rick and the team made your visit such a delightful experience. It’s great to know you felt well taken care of, both with the quality of work and the fairness of our pricing. We truly appreciate your trust and can’t wait to help you again when your car needs service. Have a wonderful Stress-Free day!
As loyalty member the brake inspection fee was waved. Service was inspection it was done and reported to me.
Business response:
Thank you for sharing your experience! We’re so glad you’re enjoying the benefits of being a loyalty member, like having the brake inspection fee waived. It’s great to hear the inspection was thorough and reported clearly. We’re always here to help keep your car in great shape—have a wonderful Stress-Free day!
I must say I was quite impressed by the service that I received. Everybody was friendly, professional, and knowledgeable. I loved how they informed me every step of the way with my repair both texted email. There was no hidden surprises. I would definitely recommend them to anyone.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you were impressed with the service and that our team’s friendliness, professionalism, and clear communication stood out to you. Keeping you informed every step of the way and avoiding surprises is exactly what we aim for. Your recommendation means the world to us. Have a wonderful Stress-Free day, and we’ll be here whenever you need us!
Excellent and knowledgeable service. Rick was great, very helpful. I'd recommend them to anyone.
The quality of work was exceptional as was the customer service. I have never had to use insurance and a body shop to repair my car. Matt and Max made the process easy for me. My car looks brand new! I would highly recommend Made in Japan.
Business response:
Dear Penny, you have a beautiful 2021 Civic and it was a shame to see the body damage. I am glad you were happy with the end result. On behalf of the team we thank you for taking the time and leaving us a review. It means a lot to the team. Thank you again and have a great day. MattO.
An excellent place to take your vehicle for down to earth analysis and service quotes. Then, follow that up with excellent service. Check them out! They're a really good shop.
I made an appointment for my car and when I got there a man at a desk told me that he only had one technician and that I had to reschedule. I was really shocked to hear that, and to me I felt if he had called me, I wouldn't have driven there. No apologies or anything. He just basically told me he only had one technician for the day and my service would take pretty much all day and he's already working on a project and it just seemed like a waste of my time. Truly not motivated to go back there again nor suggest to any of my... read more
Business response:
Sorry you had this experience, Andrea. We can understand how frustrating it would be to arrive for your appointment and then find out we couldn’t look at your car as expected, especially without a call ahead of time or a more thoughtful explanation at check-in. We should have communicated more clearly about the need for diagnostic time and our technician availability before you made the trip. We also should have done a better job acknowledging the inconvenience in the moment. That missed communication clearly left you feeli... read more
This place had a different name before the pandemic (maybe longer ago). I went there one time when it had that name that included the word "Toyota" in it. I brought my car there for some kind of service, I don't remember what. I didn't go back there because of the prices. Years later, I found a mechanic that I like, but that mechanic is 7 miles from me, so I had been going to different places for oil changes and going to the mechanic for repairs. Long story short, my oil change light came on and I wasn't able to go to my re... read more
Business response:
Hi Yvonne, Thank you for taking the time to share your experience. We take feedback like this seriously, and I want to address your concerns directly and transparently. First, your visit was for an oil change, which we completed. As part of that service, we performed a complimentary multi-point inspection. This inspection is designed to give customers visibility into the overall condition of their vehicle, not to pressure anyone into repairs. According to your inspection report , your vehicle had several items that legiti... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 736 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.