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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I was happy with the service and the people who I have interfaced with for many years now. And I'm really glad that they kept many of the old team members from when the shop was called "Made in Japan". I started coming here 4-5 years ago because this place was closer to me that Michael and Company in downtown San Jose where I was a customer for many years. So the issue that I have with "Stress Free" is that it no longer has a free shuttle service for customers who live nearby. They cover $15 via Lyft. And for me on the Satur... read more
Business response:
Thank you for sharing your honest feedback and for being a loyal customer for so many years! We’re thrilled that you’ve had positive experiences with the service and team, especially the familiar faces from the “Made in Japan” days. It’s clear you’ve placed a lot of trust in us, and that means so much. We understand your frustration regarding the shuttle service, and we sincerely apologize for the inconvenience. While we aim to make transportation as seamless as possible with the Lyft credit, we realize it may not cover al... read more
I had a great experience there. Customer service gets top priority. The nicest help, in the office and in the garage. Everything very well explained, often with photos to show the problem. They even give a $15 credit toward using Lyft to take you to your next destination (ie home or work, etc.), and to bring you back when the car is ready.
Business response:
Thank you for sharing such a thoughtful review! It’s wonderful to hear that you had a great experience and felt customer service was a top priority—we work hard to make sure you’re taken care of every step of the way. Using photos to explain the issues is all about keeping things clear and transparent, and we’re glad that stood out to you. The Lyft credit is just a small way we try to make things even more convenient for you. Looking forward to helping you again in the future. Have a wonderful Stress-Free day!
Rick and the team at Campbell always take good care of me and my 2002 Mitsubishi. Sometimes I'll show up on very short notice but they'll get my car in for service! You'll get what you pay for and that's great value for your dollar.
Business response:
Rick and the team will be so happy to hear this—thank you! It’s awesome to know they’ve been able to take such great care of you and your 2002 Mitsubishi, even on short notice. Providing great value and dependable service is exactly what we strive for. We truly appreciate your trust and support. Have a wonderful Stress-Free day, and we’ll see you next time!
Great staff. Very thorough with inspection and even sent me a video of what they saw wrong. Finished the job even quicker than I expected. On the expensive side but comparable to others in the area, that's just the Bay Area. Overall very happy with the job and customer service!
Business response:
Thanks so much for the thoughtful review! It’s great to hear that our team’s thoroughness and the inspection video made a positive impact—it’s all about keeping you informed every step of the way. We know Bay Area prices can be tough, but we’re glad you felt the value matched the service and care we provided. So happy you’re satisfied with the job and our customer service. Have a wonderful Stress-Free day, and we hope to see you again!
Friendly service and clear explanations about proposed work. I trust them with my vehicles.
Business response:
Thank you for the trust and the kind feedback! We’re glad to hear that our friendly team and clear explanations made you feel confident in the care of your vehicles. Earning your trust is our top priority, and we’re here anytime you need us. Have a wonderful Stress-Free day!
Friendly , helpful and knowledgeable. From the moment I walked in I felt the staff was there to fix my problem. They asked if my issue was covered under dealer warranty, which suggests that they were looking at what was in my best interest. Enjoyed talking to Rick while I waited for the repair. I think I found my new mechanic for all our vehicles.
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team made you feel welcome and truly prioritized what was best for you—even double-checking if your issue might be covered under warranty. It’s great to know that Rick made your wait enjoyable and that you felt confident in choosing us as your new go-to mechanic. We’re honored to take care of your vehicles and look forward to building that trust over time. Have a wonderful Stress-Free day!
This review is for my recent (2019 Mercedes GLE400) oil change and to circle back to my last (2024 Subaru Crosstrek) oil change 3 months ago. For the Subaru, a week after I changed the oil, I checked the oil level and it was way over filled. It was about an inch and a half past the MAX line. I checked the oil on a level serviced. I called the shop and they said to bring it in. I did and left it with them for a few hours. When I picked up the car, they told me indeed it was over filled and they had to drain some of the extra ... read more
Highly recommend, needed a fast oil change on my Audi SQ5, turned out there was a bummed out tire, my fault, and a bad lower frt. control arm, thank you Audi, as well as I kept getting a coolant level warning...German Engineering, replace the coolant tank to replace the sensor...They also found a b so all in all the typical stuff that is found. They did pictures instead of the normal stuff some places do. All of the work was done in one day at, IMHO a reasonable price, given the cost of Audi parts. Friendly front office (Ric... read more
Business response:
Thank you so much for the detailed review and recommendation! We’re thrilled to hear that we could take care of your Audi SQ5 quickly and thoroughly. It sounds like we uncovered some typical issues, and we’re glad that the photo updates helped you understand what was going on with your vehicle. Our team strives to provide transparent, high-quality service, and it’s great to know you found the pricing reasonable given the cost of Audi parts. Rick and the rest of the team in Campbell will be happy to hear they made a positive ... read more
I love the staff at Stress Free and have been working with them for years. These guys are the best. Honest, reliable, and fast. I wouldn't go anywhere else. They have always provided me the best estimates for their work. Thank you Rick, Max, Landen and the all the mechanics.
Business response:
Thank you so much for your loyalty and kind words! We’re honored to have earned your trust over the years, and it means the world to us that you consider us your go-to shop. Rick, Max, Landen, and the rest of our team work hard to provide honest, reliable, and efficient service, and we're thrilled to know it makes a difference for you. We’ll continue to deliver the quality you expect, and we’re here anytime you need us. Thank you again for your support—have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 600 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.