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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Very easy to make appointments and clear communication with additional service prior to starting any service
Business response:
Thank you for the honest feedback—we really appreciate it. We're glad to hear the service was good overall, but we totally understand how important it is to have clear communication around extra costs and parts availability. Your input helps us improve, and we’re definitely taking this to heart so we can make things even smoother for future visits. Thank you and have a wonderful Stress-Free day!
great info. upfront info. you always know what is going on with your car. great prices. I have no complaints. thank you.
Business response:
Thank you for the kind feedback! We really appreciate you taking the time to share your experience. We're glad to hear that the clear, upfront information and updates about your car stood out to you. Our goal is always to keep everything transparent so you know exactly what’s going on every step of the way. It’s also great to hear you felt the pricing was fair and that your visit went smoothly with no complaints—that means a lot to our team. Thanks again for choosing us, and we look forward to helping you whenever you ne... read more
I love stress free auto care! I went into find out why my tire was leaking air. Abother place I had previously brought my car said the tire was fine and they didnt know why my tire was going flat. stress free auto said they wouldn't charge me to see what the problem was. They discovered that my wheel was cracked and I needed to replace it. They also did a thorough check on my tire car and gave me pictures and descriptions of what needed to be fixed. while I was waiting they sent me a link I could click on and see them wo... read more
Business response:
Wow — this is incredible to read. Thank you so much for sharing your experience! We’re really glad you brought your car in so we could get to the bottom of that tire issue. Finding a cracked wheel after being told everything was fine elsewhere can be frustrating, so we’re happy we were able to pinpoint the cause and give you clear answers. It means a lot that you appreciated the transparency — the photos, detailed descriptions, live work link, and estimates for future repairs. Our goal is always to give you the full pictu... read more
I went for oil change & it was done very smoothly . Updated me on every step. It was great
Business response:
Thank you so much for sharing this! We’re really glad your oil change went smoothly and that the updates along the way made the experience even better. Staying in touch throughout the process is something we take seriously, so it’s great to hear that stood out to you. We truly appreciate you choosing us and taking the time to leave a review. Have a wonderful Stress-Free day!
I had a really good experience here. I initially brought my car in for an oil change and a brake inspection. They did a thorough digital vehicle inspection and actually found some extra issues I wasn't aware of. Because of the additional work, it took a little longer than I originally thought it would, but I really appreciated their communication and attention to detail. While it may not be the absolute cheapest place in town, the pricing was very reasonable for the quality of service. Highly recommend!"
Business response:
We really appreciate you sharing this! It’s great to hear that you had a really good experience with us. Our digital vehicle inspections are designed to give you a clear, thorough look at what’s going on with your car, so I’m glad that extra attention to detail was helpful — even if it meant things took a little longer than expected. We always want to make sure you have all the information you need, and communication along the way is a big part of that. It also means a lot that you recognize the value behind the pricing. W... read more
They did a great job. Made an appointment 30 minutes before. Went in, talked about what the issues, made a trip to the store, got a diagnostic and quote, 2 new tires and an alignment, remotely signed authorization, came back. Badda bing badda boom
Business response:
Badda bing badda boom—we love it! We’re so glad everything flowed smoothly, especially with the quick appointment, clear diagnostic and quote, and the ability to sign remotely while you handled other errands. That kind of convenience is exactly what we aim for. New tires and an alignment all wrapped up without the hassle—that’s how it should feel. We truly appreciate you choosing Stress-Free and sharing your experience. Thank you and have a wonderful Stress-Free day!
I had a 50K service, new tires and battery. Overall, I had a fantastic experience relative to quality of work, value and responsiveness. Brian who managed my service was very professional, knowledgeable, courteous and customer oriented. Thank you Brian and team!
Business response:
Thank you so much for sharing this! 50K service, new tires, and a battery—that’s a big visit, and we’re really glad to hear it was a fantastic experience across the board. Quality, value, and responsiveness are exactly what we aim to deliver every time. Brian will truly appreciate the shoutout. Professional, knowledgeable, and customer-focused is exactly how we want our service managers to show up, and it’s great to hear he took such good care of you. Thank you again for trusting Brian and the team with your vehicle. Have... read more
We love Stress Free and they're right down the street. I love how transparent they are. You can watch your car getting worked on by video. I feel safe dropping my car off here. The GM and the whole crew are great.
Business response:
This is so great to hear—thank you! We love that we’re your neighborhood shop and that you feel comfortable and safe dropping your car off with us. That means everything. Transparency is a huge part of who we are, so knowing you appreciate being able to watch the work and stay informed really makes our day. We’ll be sure to share your kind words with the GM and the whole crew—they’ll love hearing this. Thank you for being part of the Stress Free family, and have a wonderful Stress-Free day!
The technicians were Friendly trustworthy honest & ready when promised , the information given with pict were very helpful and informative.
Business response:
This is so great to read—thank you for taking the time to share! We’re really glad our technicians made you feel comfortable and taken care of. Being friendly, trustworthy, and ready when promised is exactly what we aim for every day. And we love hearing that the photos and detailed information were helpful—that transparency is important to us so you can feel confident in the work being done. We truly appreciate your trust and your kind words. Thank you for choosing us, and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,974 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 6:00 p.m.