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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:30 p.m. | |
| Tue | 7:45 a.m. to 5:30 p.m. | |
| Wed | 7:45 a.m. to 5:30 p.m. | |
| Thu | 7:45 a.m. to 5:30 p.m. | |
| Fri | 7:45 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I have a 5-star review after a brake job last week, prior to a long Labor Day weekend road trip. One hour into our trip, my car died on a very busy Hwy 152 that required CHO to do a safety block of one lane. Now, it is rather coincidental that my car should fail soon after a service, as it had never happened before. A brake job may not have affected the transmission or engine but the courtesy inspection could have touched something that caused it. Maybe yes, maybe no. After the trip (using my other car), I took it back to ... read more
Business response:
Thank you for the wonderful feedback! We’re so glad Gene’s professionalism and efficiency stood out, and that the waiting area, Lyft ride, and inspection report made the experience even better. It’s great to hear the Costco discount added value too. We truly appreciate the recommendation. Have a wonderful Stress-Free day!
Really good service, parts quality, fast, razonable prices and very nice customer service by Gene.
Business response:
That’s awesome to hear—thanks so much for the great feedback! We’re glad Gene made your experience a smooth one and that everything from the service to the pricing felt right. We appreciate you choosing us, and hope to see you again. Have a wonderful Stress-Free day!
Took their time with the pre purchase inspection! Everything passed and I am happy with my new car. Thanks you guys!
Business response:
That’s awesome to hear — congrats on the new car! We’re really glad the inspection gave you that extra peace of mind. Thanks for trusting us to be part of such an important step! Thank you and have a wonderful Stress-Free day!
I had the best service from this company. They keep you updated on your car.. they are very honest about their work and the prices. I will definitely recommend somebody here.
Business response:
That’s so great to hear — thank you for the kind words! We’re all about keeping things transparent and making sure you feel in the loop every step of the way. Knowing you felt confident in the service and would recommend us really means a lot. Thank you and have a wonderful Stress-Free day!
I was easily able to make an appointment online and describe my headlight electrical issue. Bought a used car with a 3rd party headlight assembly and a complicated HID system installed that made replacing the bulb too difficult for me when one went out. It was also particularly tricky for me to access the bulb housings on my car and I really didn't understand this custom headlight system where I couldn't just unplug and replace the bulb. They helped reinstall the original socket system which will allow me to more easily rep... read more
Business response:
Wow, thank you for such a thoughtful and detailed review! It’s great to hear that the online appointment process worked smoothly for you, and we’re so glad the team could sort out that tricky headlight setup for you. Those aftermarket systems can definitely get complicated, so we're happy we could get things back to a more manageable setup for you. Also love that you noticed the little things in the lobby — we try to make the wait as comfortable as possible! Knowing you'd consider coming back means a lot to us, and we’ll be... read more
Always reliable honest and quick service! The only mechanics I trust besides my dad! Shout out to Gene for decades of excellent customer service! The Proctor Family
Business response:
Thank you so much for taking the time to leave such a positive review of our services. We are thrilled to hear that you had an amazing experience with us and that you plan to continue coming back and referring your family and friends. Our team takes great pride in providing exceptional service to all of our customers, and it is wonderful to hear that we have met your expectations. We appreciate your trust and loyalty, and we look forward to serving you and your loved ones in the future. We value your feedback and are alwa... read more
Brake pads replacement job. Very efficient and highly professional service provided by Gene. Great waiting area. Provided Lyft ride too. With Costco discount, great value. They did a whole car inspection with a report too. Highly recommended.
Business response:
Thank you for the wonderful feedback! We’re so glad Gene’s professionalism and efficiency stood out, and that the waiting area, Lyft ride, and inspection report made the experience even better. It’s great to hear the Costco discount added value too. We truly appreciate the recommendation. Have a wonderful Stress-Free day!
This place not only gives you a comprehensive report of your car (including photos), but also shared live updates as your car is in service (live camera too)! Truly amazing! haven't been to any car care places that offers this level of service! Besides, their lobby area is very clean, with A/C, restroom, wifi, free snacks, and water. Truly incredible
Business response:
Thank you for such a glowing review! We’re so glad the detailed reports, photos, and live updates gave you full transparency and peace of mind. It’s wonderful to hear you enjoyed the clean and comfortable waiting area too. We really appreciate your kind words. Have a wonderful Stress-Free day!
Kept me informed about the progress of my car every step of the way, and explained everything well so I could understand my options. I never felt "sold to". Always friendly and I got my car back on was on my way quickly. Highly recommend.
Business response:
Thank you for the wonderful feedback! We’re so glad the consistent updates and clear explanations helped you feel comfortable and in control, without any sales pressure. It’s great to hear the service was friendly and efficient, too. We really appreciate the recommendation. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,769 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is closed now. It will open at 7:45 a.m.