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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
This place not only gives you a comprehensive report of your car (including photos), but also shared live updates as your car is in service (live camera too)! Truly amazing! haven't been to any car care places that offers this level of service! Besides, their lobby area is very clean, with A/C, restroom, wifi, free snacks, and water. Truly incredible
Business response:
Thank you for such a glowing review! We’re so glad the detailed reports, photos, and live updates gave you full transparency and peace of mind. It’s wonderful to hear you enjoyed the clean and comfortable waiting area too. We really appreciate your kind words. Have a wonderful Stress-Free day!
Kept me informed about the progress of my car every step of the way, and explained everything well so I could understand my options. I never felt "sold to". Always friendly and I got my car back on was on my way quickly. Highly recommend.
Business response:
Thank you for the wonderful feedback! We’re so glad the consistent updates and clear explanations helped you feel comfortable and in control, without any sales pressure. It’s great to hear the service was friendly and efficient, too. We really appreciate the recommendation. Have a wonderful Stress-Free day!
Solid 5/5 rating I will be a returning customer: I went in for a pre-purchase car inspection. Ony & Brian were my two helpers today- excellent customer service and swift follow-up. (Thank you both!) It didn't begin on great terms at first. In the beginning, I got in contact with a representative to inquire on availability & cost for my service. That phone call led to another. At the end of it, I wasn't relayed concisely the correct information I needed for my appointment. So I go into the shop to confirm payment to find o... read more
Business response:
Thank you so much for this thoughtful and detailed review! We really appreciate your honesty and are thrilled to hear that, even though things got off to a rocky start, Ony and Brian turned it around into a truly 5-star experience. It means a lot that you recognized their initiative, follow-through, and determination to make sure you were taken care of — that’s the level of service we aim for, especially when something doesn’t go quite right at first. We're also grateful for your patience and understanding while the team wo... read more
I had engine coolant replaced and AC noise checked out on my BMW. Work completed on the promised time with the report of current condition of the entire vehicle. Work was done great with great value. I've been a customer of Stress Free over 15 years, which never disappointed me. I would recommend Stress Free to anyone.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that your lower control arm replacements were a success and that your car is running great. Our team, including our dedicated technicians and Dave, greatly appreciates your kind words. We strive to deliver excellent service, and it's always rewarding to know that our efforts have made a positive impact on our customers. At Stress Free Auto Care, we are committed to providing fair, transparent, and conv... read more
While I am not typically a big techy person, I did appreciate the board showing me the progress of my vehicle, the on-line scheduling and the extensive report with photos of my 2010 infiniti ex 35. I had just had tired rotated at costco and i quoted whether they needed to be changed out and was told "no." Stress free told me they needed to be changed due to uneven wear on the edge and showed me photos. They offered to price match. While I will purchase tires at Costco because they are closer to my home, I will return to Stre... read more
Business response:
Thank you so much for this thoughtful and honest feedback! We really appreciate you giving our tech features a chance, even if it’s not usually your thing — it’s great to hear the digital progress board, online scheduling, and detailed report made your experience easier and more transparent. We totally respect your choice to stick with Costco for tires, and we’re just glad to be your go-to for everything else. Keeping an older car running smoothly takes diligence, and we’re happy to be part of your team in doing exactly tha... read more
Excellent service for a fair price. Everything, including suggested maintenance issues was spot on.
Business response:
Thank you for the great feedback! We’re really glad to hear the service felt fair and thorough — that’s exactly what we aim for. It’s awesome to know the suggested maintenance lined up with your expectations too. Thank you and have a wonderful Stress-Free day!
this auto shop went above and beyond for me totally looked at my van, even though I couldn't get it fixed they didn't charge me a dime, and I would definitely go back to them. I really would.
Business response:
That means so much — thank you for sharing! We’re really glad we could be there for you, even if things didn’t work out for repairs this time. Taking care of people without adding extra stress is exactly what we aim for, and knowing you’d come back truly says it all. We’ll be here whenever you need us! Thank you and have a wonderful Stress-Free day!
I had a great experience at this auto repair shop. The staff were incredibly friendly and professional. Their technical skills are top-notch, and they handled everything thoroughly and efficiently. Honest, reliable, and detail-oriented--highly recommend!
Business response:
We really appreciate you taking the time to share this! It’s awesome to hear that you had a great experience with our team and that their friendliness, professionalism, and attention to detail stood out. We take pride in being honest and reliable, so your kind words mean a lot to us. Thanks for the recommendation — we can’t wait to help you again whenever you need us! Thank you and have a wonderful Stress-Free day!
First experience was exceptional. This time was not. Had an appointment for tire rotation and brake check. Walked in and met with rudeness by one man who didn't seem to understand why the appointment was made. The next guy I walked to looked over and asked why the first man didn't check me in and he said he's in the middle of something. Got checked in and then stayed there from 3:30 to 6pm for tire rotation (tires bought there) and brake check. They landed it nicely and apologized for the delay. Just not what I had previous... read more
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team took the time to thoroughly discuss your tire clearance issues and walk you through the options. We believe in providing detailed, personalized service, so it’s wonderful to know that effort made a difference for you. We’re here anytime you need us, and we look forward to helping with any future needs. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 2,018 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 6:00 p.m.