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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I brought my car in for ac problems. They were able to fix that. While they had the car, they did find a couple serious problems and were able to resolve them quickly. There was one issue they said they would look into and resolve but it wasn't done. Unfortunately, I didn't ask about when I picked up the car, so now I have to take it back in at some point.
Business response:
Thanks so much for sharing your experience—it’s really helpful to hear the full picture. We’re glad the team was able to get your A/C and those other serious issues sorted out quickly, but we totally understand how frustrating it is to have something left unresolved. If you’d like, I’m here to help you coordinate getting that last issue checked out whenever it’s convenient for you. We always want to make sure nothing slips through the cracks. Just let us know, and we’ll be eager to help make it right. Thank you for bringing... read more
I brought my 2017 Jeep Wrangler for diagnostic with the engine light ON, my usual shop was not able to give me a clear diagnostic so Stress Free was the first to show on google search . I requested for them to try my warranty contract too, Ony did that for me- thank you They were very helpful explaining the process and what it needed to be done. I love how they have information on every single step they are doing, I was even able to see them on the nest while the technician was working on it I got pictures of everything the... read more
Business response:
Wow—thank you so much for sharing such a detailed and thoughtful review, in both English and Spanish! We’re so glad Ony, Gene, and the whole team could help get to the bottom of the issue and keep you informed every step of the way. It means a lot that you appreciated the photos, live video, and clear communication—that transparency is exactly what we strive for. We know how stressful engine light issues can be, especially after trying to solve them elsewhere, so it’s wonderful to hear you left feeling confident and cared f... read more
I've been using the folks at Stress Free for many decades for my family's cars. I still use the even though my cars are electric because I trust them, especially Gene at the front desk!
Business response:
Ken, Thanks for the business AND the great review. It's a pleasure doing business with you. I am flattered and grateful. See you again soon! Jeff
Trustworthy and professional. They are the best! Gene stayed way past office hours and waited for me in my first visit.
Business response:
That means a lot—thank you! Gene and the team are always happy to go the extra mile to make sure you’re taken care of, even if it means staying late. We’re so glad you felt that commitment and trust! Thank you and have a wonderful Stress-Free day!
great customer service and very knowledgeable. I can always rely on their expertise. I have been going here the past 10 years.
Business response:
Thank you so much for your continued trust and loyalty over the past 10 years! It means the world to us that you rely on our team’s expertise and consistently receive great customer service—that’s exactly what we strive for with every visit. We’re honored to have you as part of the Stress-Free family. Thank you and have a wonderful Stress-Free day!
They helped me with a pre-purchase inspection and were very comprehensive. Thanks to the inspection, I was able to choose the used car I wanted to buy with peace of mind. Pricey for an inspection, but good value.
Business response:
Thank you so much for sharing your experience! We’re really glad the pre-purchase inspection gave you the confidence and peace of mind you needed to move forward with your car purchase. That’s exactly what we aim for—thorough, trustworthy insight so you can make informed decisions. We appreciate your feedback on the pricing too, and we’re happy to hear you still felt it was a valuable investment. Thank you and have a wonderful Stress-Free day!
They helped me with a pre-purchase inspection and were very comprehensive. Thanks to the inspection, I was able to choose the used car I wanted to buy with peace of mind. Pricey for an inspection, but good value.
Business response:
Thank you so much for sharing your experience! We’re really glad the pre-purchase inspection gave you the confidence and peace of mind you needed to move forward with your car purchase. That’s exactly what we aim for—thorough, trustworthy insight so you can make informed decisions. We appreciate your feedback on the pricing too, and we’re happy to hear you still felt it was a valuable investment. Thank you and have a wonderful Stress-Free day!
Very friendly, great communication, very honest,and good prices! I bought 4 new tires and had my alignment adjusted. They had me in and out at a reasonable time .Will definitely be back and highly recommend!
Business response:
Thank you so much for the awesome review! We’re really glad you had such a smooth and honest experience with the tire and alignment service. It’s great to hear the communication, pricing, and turnaround time all hit the mark for you. We truly appreciate the recommendation and look forward to seeing you again! Thank you and have a wonderful Stress-Free day!
This is my always go to shop, especially, tire related. They are honest and friendly, Highly recommended.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We truly appreciate your kind words and are thrilled to hear that you found our team to be efficient, professional, and friendly. It's our commitment to provide a stress-free auto care experience, and we're glad to know we succeeded in meeting your expectations. We're especially pleased to hear that our team went above and beyond by checking and adding air to all four tires for free, and then promptly addressing the issue wit... read more
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,975 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 6:00 p.m.