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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:30 p.m. | |
| Tue | 7:45 a.m. to 5:30 p.m. | |
| Wed | 7:45 a.m. to 5:30 p.m. | |
| Thu | 7:45 a.m. to 5:30 p.m. | |
| Fri | 7:45 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
You can always rely on Stress Free being just that. They are reliable, do quality work and are completely priced. Nothing is inexpensive these days so you want to have a place that does a reputable job while taking your hard earned money.
Business response:
That’s so great to hear—thank you for sharing this! We’re really glad you feel you can count on us for quality work and fair, transparent pricing. You’re absolutely right—car care isn’t cheap these days, and it means a lot that you trust us to treat your time and money with respect. Thank you and have a wonderful Stress-Free day!
After previously having had a successful tire repair, I returned for an alignment. Car was tracking properly, just hadn't been done in quite a while and I live in an apartment complex full of speed bumps. Afterwards the car was still tracking properly and they also centered the steering wheel perfectly. The centering had been just a little bit off, but I didn't mention it to them when I brought the car in. They spotted it and fixed it without my noting it - pretty great.
Business response:
That’s fantastic to hear—thank you for sharing this! We’re really glad you came back to see us and that the alignment went smoothly. It’s great to know the team took that extra step to center the steering wheel perfectly even though you hadn’t mentioned it—that kind of attention to detail is exactly what we aim for. We appreciate you trusting us with your car again. Thank you and have a wonderful Stress-Free day!
This is my 2nd visit for tires and now I don't think I'll trust anyone else. Outstanding service by Gene who sent me photos of all the other items that need to be addressed. No pressure to do it that day, but now I have a record of what to handle next time. The estimates were VERY upfront--received the one that I saw earlier that day for the tires and then a 2nd one recommended repairs so that I could decide. I couldn't ask for a better experience.
Business response:
That’s so wonderful to hear—thank you for sharing all of this! We’re really glad Gene took such good care of you and made sure everything was clear, documented, and pressure-free. It means a lot to know you feel confident trusting us with your car and that you appreciated having all the info upfront so you could decide what worked best for you. We’ll be here whenever you’re ready for the next visit. Thank you and have a wonderful Stress-Free day!
Very helpful. Time and pricing were all transparent. Needed a tire replacement, took it here without appointment first thing in the morning and they finished before lunch
Business response:
That’s wonderful to hear—thank you! We’re so glad the team could get your tire replaced quickly and that everything felt clear and upfront. It’s great knowing you were back on the road before lunch. Thank you and have a wonderful Stress-Free day!
The few times I came back to rotate my tires has been effortlessly easy and smooth. Staff is always kind and super efficient. I did say the pricing was $60 before but I remember now that was because of a special pricing during the holidays back in 2023 lol don't expect $60 to be in today's age. They do offer life time rotations if you purchase tires from them tho, super convenient! Schedule online from their reminder to rotate, come into the day and wait or drop off the car, and within 1-2 hours it's done. One time I forgot ... read more
Business response:
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your drop-in appointment for tire rotations on your Model Y 2023. Our team works hard to provide efficient and convenient service for our customers, so we're glad to know that we were able to complete the rotations in less than 1 hour. We're also glad that you found our lifetime tire rotation offer to be a great deal at $60. We believe in providing fair and transparent pricing for our customers. And w... read more
I brought my car in for ac problems. They were able to fix that. While they had the car, they did find a couple serious problems and were able to resolve them quickly. There was one issue they said they would look into and resolve but it wasn't done. Unfortunately, I didn't ask about when I picked up the car, so now I have to take it back in at some point.
Business response:
Thanks so much for sharing your experience—it’s really helpful to hear the full picture. We’re glad the team was able to get your A/C and those other serious issues sorted out quickly, but we totally understand how frustrating it is to have something left unresolved. If you’d like, I’m here to help you coordinate getting that last issue checked out whenever it’s convenient for you. We always want to make sure nothing slips through the cracks. Just let us know, and we’ll be eager to help make it right. Thank you for bringing... read more
I brought my 2017 Jeep Wrangler for diagnostic with the engine light ON, my usual shop was not able to give me a clear diagnostic so Stress Free was the first to show on google search . I requested for them to try my warranty contract too, Ony did that for me- thank you They were very helpful explaining the process and what it needed to be done. I love how they have information on every single step they are doing, I was even able to see them on the nest while the technician was working on it I got pictures of everything the... read more
Business response:
Wow—thank you so much for sharing such a detailed and thoughtful review, in both English and Spanish! We’re so glad Ony, Gene, and the whole team could help get to the bottom of the issue and keep you informed every step of the way. It means a lot that you appreciated the photos, live video, and clear communication—that transparency is exactly what we strive for. We know how stressful engine light issues can be, especially after trying to solve them elsewhere, so it’s wonderful to hear you left feeling confident and cared f... read more
I've been using the folks at Stress Free for many decades for my family's cars. I still use the even though my cars are electric because I trust them, especially Gene at the front desk!
Business response:
Ken, Thanks for the business AND the great review. It's a pleasure doing business with you. I am flattered and grateful. See you again soon! Jeff
Trustworthy and professional. They are the best! Gene stayed way past office hours and waited for me in my first visit.
Business response:
That means a lot—thank you! Gene and the team are always happy to go the extra mile to make sure you’re taken care of, even if it means staying late. We’re so glad you felt that commitment and trust! Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,769 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 5:30 p.m.