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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great customer service. They are transparent and reasonable. Will definitely come back.
Business response:
Thanks a ton for sharing this! It’s fantastic to hear you felt the customer service was great and that our team’s transparency and reasonable approach made a difference. We truly appreciate your trust and can’t wait to welcome you back whenever you need us. Thank you and have a wonderful Stress-Free day!
Quick, efficient, informative, really nice! Great little waiting room where you can work while waiting for car servicing!
Business response:
That’s wonderful to hear—thank you for sharing! We’re so glad everything was quick, clear, and comfortable for you, and that the waiting room made it easy to get some work done. That’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
Took my car in for tire change and alignment. Service was very good. Got update on status while the car was in the shop. Our service advisor Brain was very patient answering all my questions. He gave us Uber credits, I didn't need to find a ride.
Business response:
That’s fantastic to hear—thank you for sharing! We’re really glad Brian made everything clear and easy, and that you felt well taken care of while your car was in the shop. It’s great knowing the Uber credits helped make the day even smoother. We appreciate you choosing us. Thank you and have a wonderful Stress-Free day!
I take my car here any time I have a issue. They are fast and get your car back to you either same day or next day. The lobby is nice if you have to wait with air conditioning , snacks and areas you can plug your phone in to charge.
Business response:
That’s wonderful to hear—thank you for sharing! We’re so glad you trust us whenever something comes up with your car and that you feel confident in the quick turnaround. It’s great knowing the comfortable lobby makes the wait a little easier too. Thank you and have a wonderful Stress-Free day!
You can always rely on Stress Free being just that. They are reliable, do quality work and are completely priced. Nothing is inexpensive these days so you want to have a place that does a reputable job while taking your hard earned money.
Business response:
That’s so great to hear—thank you for sharing this! We’re really glad you feel you can count on us for quality work and fair, transparent pricing. You’re absolutely right—car care isn’t cheap these days, and it means a lot that you trust us to treat your time and money with respect. Thank you and have a wonderful Stress-Free day!
After previously having had a successful tire repair, I returned for an alignment. Car was tracking properly, just hadn't been done in quite a while and I live in an apartment complex full of speed bumps. Afterwards the car was still tracking properly and they also centered the steering wheel perfectly. The centering had been just a little bit off, but I didn't mention it to them when I brought the car in. They spotted it and fixed it without my noting it - pretty great.
Business response:
That’s fantastic to hear—thank you for sharing this! We’re really glad you came back to see us and that the alignment went smoothly. It’s great to know the team took that extra step to center the steering wheel perfectly even though you hadn’t mentioned it—that kind of attention to detail is exactly what we aim for. We appreciate you trusting us with your car again. Thank you and have a wonderful Stress-Free day!
This is my 2nd visit for tires and now I don't think I'll trust anyone else. Outstanding service by Gene who sent me photos of all the other items that need to be addressed. No pressure to do it that day, but now I have a record of what to handle next time. The estimates were VERY upfront--received the one that I saw earlier that day for the tires and then a 2nd one recommended repairs so that I could decide. I couldn't ask for a better experience.
Business response:
That’s so wonderful to hear—thank you for sharing all of this! We’re really glad Gene took such good care of you and made sure everything was clear, documented, and pressure-free. It means a lot to know you feel confident trusting us with your car and that you appreciated having all the info upfront so you could decide what worked best for you. We’ll be here whenever you’re ready for the next visit. Thank you and have a wonderful Stress-Free day!
Very helpful. Time and pricing were all transparent. Needed a tire replacement, took it here without appointment first thing in the morning and they finished before lunch
Business response:
That’s wonderful to hear—thank you! We’re so glad the team could get your tire replaced quickly and that everything felt clear and upfront. It’s great knowing you were back on the road before lunch. Thank you and have a wonderful Stress-Free day!
The few times I came back to rotate my tires has been effortlessly easy and smooth. Staff is always kind and super efficient. I did say the pricing was $60 before but I remember now that was because of a special pricing during the holidays back in 2023 lol don't expect $60 to be in today's age. They do offer life time rotations if you purchase tires from them tho, super convenient! Schedule online from their reminder to rotate, come into the day and wait or drop off the car, and within 1-2 hours it's done. One time I forgot ... read more
Business response:
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your drop-in appointment for tire rotations on your Model Y 2023. Our team works hard to provide efficient and convenient service for our customers, so we're glad to know that we were able to complete the rotations in less than 1 hour. We're also glad that you found our lifetime tire rotation offer to be a great deal at $60. We believe in providing fair and transparent pricing for our customers. And w... read more
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,975 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is open now. It will close at 6:00 p.m.