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Stress-Free Auto Care /Tires Unlimited
- San Jose, CA
About this business
Location details
3744 Stevens Creek Blvd, San Jose, CA, 95117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:30 p.m. | |
| Tue | 7:45 a.m. to 5:30 p.m. | |
| Wed | 7:45 a.m. to 5:30 p.m. | |
| Thu | 7:45 a.m. to 5:30 p.m. | |
| Fri | 7:45 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Solid 5/5 rating I will be a returning customer: I went in for a pre-purchase car inspection. Ony & Brian were my two helpers today- excellent customer service and swift follow-up. (Thank you both!) It didn't begin on great terms at first. In the beginning, I got in contact with a representative to inquire on availability & cost for my service. That phone call led to another. At the end of it, I wasn't relayed concisely the correct information I needed for my appointment. So I go into the shop to confirm payment to find o... read more
Business response:
Thank you so much for this thoughtful and detailed review! We really appreciate your honesty and are thrilled to hear that, even though things got off to a rocky start, Ony and Brian turned it around into a truly 5-star experience. It means a lot that you recognized their initiative, follow-through, and determination to make sure you were taken care of — that’s the level of service we aim for, especially when something doesn’t go quite right at first. We're also grateful for your patience and understanding while the team wo... read more
I had engine coolant replaced and AC noise checked out on my BMW. Work completed on the promised time with the report of current condition of the entire vehicle. Work was done great with great value. I've been a customer of Stress Free over 15 years, which never disappointed me. I would recommend Stress Free to anyone.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that your lower control arm replacements were a success and that your car is running great. Our team, including our dedicated technicians and Dave, greatly appreciates your kind words. We strive to deliver excellent service, and it's always rewarding to know that our efforts have made a positive impact on our customers. At Stress Free Auto Care, we are committed to providing fair, transparent, and conv... read more
While I am not typically a big techy person, I did appreciate the board showing me the progress of my vehicle, the on-line scheduling and the extensive report with photos of my 2010 infiniti ex 35. I had just had tired rotated at costco and i quoted whether they needed to be changed out and was told "no." Stress free told me they needed to be changed due to uneven wear on the edge and showed me photos. They offered to price match. While I will purchase tires at Costco because they are closer to my home, I will return to Stre... read more
Business response:
Thank you so much for this thoughtful and honest feedback! We really appreciate you giving our tech features a chance, even if it’s not usually your thing — it’s great to hear the digital progress board, online scheduling, and detailed report made your experience easier and more transparent. We totally respect your choice to stick with Costco for tires, and we’re just glad to be your go-to for everything else. Keeping an older car running smoothly takes diligence, and we’re happy to be part of your team in doing exactly tha... read more
Excellent service for a fair price. Everything, including suggested maintenance issues was spot on.
Business response:
Thank you for the great feedback! We’re really glad to hear the service felt fair and thorough — that’s exactly what we aim for. It’s awesome to know the suggested maintenance lined up with your expectations too. Thank you and have a wonderful Stress-Free day!
this auto shop went above and beyond for me totally looked at my van, even though I couldn't get it fixed they didn't charge me a dime, and I would definitely go back to them. I really would.
Business response:
That means so much — thank you for sharing! We’re really glad we could be there for you, even if things didn’t work out for repairs this time. Taking care of people without adding extra stress is exactly what we aim for, and knowing you’d come back truly says it all. We’ll be here whenever you need us! Thank you and have a wonderful Stress-Free day!
I had a great experience at this auto repair shop. The staff were incredibly friendly and professional. Their technical skills are top-notch, and they handled everything thoroughly and efficiently. Honest, reliable, and detail-oriented--highly recommend!
Business response:
We really appreciate you taking the time to share this! It’s awesome to hear that you had a great experience with our team and that their friendliness, professionalism, and attention to detail stood out. We take pride in being honest and reliable, so your kind words mean a lot to us. Thanks for the recommendation — we can’t wait to help you again whenever you need us! Thank you and have a wonderful Stress-Free day!
First experience was exceptional. This time was not. Had an appointment for tire rotation and brake check. Walked in and met with rudeness by one man who didn't seem to understand why the appointment was made. The next guy I walked to looked over and asked why the first man didn't check me in and he said he's in the middle of something. Got checked in and then stayed there from 3:30 to 6pm for tire rotation (tires bought there) and brake check. They landed it nicely and apologized for the delay. Just not what I had previous... read more
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team took the time to thoroughly discuss your tire clearance issues and walk you through the options. We believe in providing detailed, personalized service, so it’s wonderful to know that effort made a difference for you. We’re here anytime you need us, and we look forward to helping with any future needs. Have a wonderful Stress-Free day!
I went in with an appointment to drop off my car but decided last minute to wait while they did a 4-wheel alignment. They were super accommodating and quick. What really stood out was how respectful and approachable the staff were -- when they asked me about the steering controls and pointed out how far out it had gotten they, they didn't make me feel dumb for not noticing. These things creep up over time, and I'm not a big car guy, so I appreciated the way they handled it. Great service, no pressure, and genuinely helpful. ... read more
Business response:
We’re so glad you felt respected and comfortable during your visit—that really means a lot to us! It’s completely normal for issues like alignment to go unnoticed over time, and we’re just happy we could help get things back on track without any stress. Thanks for sharing your experience and for the kind words about the team. You’re always welcome here, whether you’re dropping off or waiting—we’ll take care of you either way. Have a truly Stress-Free day!
Everything was fixed as requested. Good value for the price. There were no hidden costs. Workers were courteous and easy to understand.
Business response:
Thanks so much for sharing this! We’re really glad everything was handled just as you expected and that the pricing felt fair and transparent—no hidden costs, just honest service. It’s great to hear the team was courteous and clear throughout your visit. If there’s ever anything more you need, we’re always here to help keep things stress-free. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care /Tires Unlimited
How is Stress-Free Auto Care /Tires Unlimited rated?
Stress-Free Auto Care /Tires Unlimited has a 4.8 star rating with 1,769 reviews.
When is Stress-Free Auto Care /Tires Unlimited open?
Stress-Free Auto Care /Tires Unlimited is closed now. It will open at 7:45 a.m.