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Sue Botelho at Waterstone Mortgage NMLS #262520
- Mortgage Lenders
- Fort Walton Beach, FL
About this business
"I love seeing people happy. When borrowers close on their home, they are happy. When the process goes smoothly and the closing takes place on time, Realtors are happy." Sue Botelho has a rare combination of empathetic communication and guideline expertise. She gives deep respect to her clients’ specific circumstances, supported by solid product knowledge, and ensures that the homebuying or refinancing process goes smoothly. Sue and her team have smoothly guided many clients that expected the process to be difficult, resu... read more
Location details
123 Staff Drive Northeast, Fort Walton Beach, FL, 32548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sue & her team are awesome to work with. The made the process easy, transparent and kept me updated on everything. I had started with a different lender and they kept saying they would, or call send pre approval they had me so stressed out. I was referred to Sue and things were so much better less stressful more communication and she & her team did what they said they were going to do when they said so!
Business response:
Thank you for taking the time to write this review, Carroll! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue & her team.
Under 15 days she did! Her team was amazing. They made it very simple. Getting to the point to get it done! I have tried 2 lender they could not do it. She did it fast! Other lender would not accept it due to not enough time. Love them to the moon!
Business response:
Thank you for taking the time to write this review, Mixxerx! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
I cannot express how thankful I am to Sue for helping my purchase my first home! If I had any questions, concerns, or anything of that nature, she was always there to walk me through everything every step of the way! Sue made buying a home a breeze! I couldn’t imagine working with anyone but her. Thank you so much! 10/10 would highly recommend!
Business response:
Thank you for the 5-star review, A! We are glad to hear Sue helped make your first homebuying process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her for all of your future mortgage or refinance needs.
Sue and her team were super helpful throughout the entire loan process. They guided us through all the steps necessary while buying a condo in a state we had never purchased property before. All paperwork provided contained clear, concise instructions. We were able to do 90% of the entire process remotely, electronically with only one item requiring an overnighted document to us. Would and will work with Sue and her team again.
Business response:
Thank you for sharing, Daryl! We're thrilled to hear everything went so smoothly with your loan with the help of Sue and her team. We hope to work with you again in the future.
Sue was amazing. Our loan fell thru with our previous lender 1 week before closing. Sue took over and got everything done in 7 days. We closed on time
Business response:
Thank you for this review, Jason! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again.
I was nervous locking in a good rate on my new build, knowing the rates were going up- Sue gave me an amazing rate and locked that rate in to give me peace of mind!!!
Business response:
Thank you for this glowing review, Lynn! We're ecstatic you had such a wonderful experience with Sue. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Sue and her Waterstone Mortgage Team made a very challenging mortgage approval process as seamless and painless as possible. Sue and her team were extremely diligent, responsive to a fault and on top of the mortgage process from start to closing. I strongly and unequivocally recommend working with Sue and her team whenever you are in need of mortgage financing.
Business response:
Thank you for sharing, Mike! We're thrilled to hear everything went so smoothly with your mortgage process with the help of Sue and her team. We hope to work with you again in the future.
Sue and her team helped us to purchase our first home! She made this process smooth and easy. They explained us all different types of loans and helped us choose the best one for us . When I will meet someone looking for a lender, Sue and her team will be my #1 recommendation .
Business response:
Thank you for sharing, Katya! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
Excellent experience working with Sue and her team! They made a stressful process seem so easy! I would definitely recommend Sue Botelho and Waterstone Mortgage!
Business response:
Thank you for taking the time to write this review, Narissa! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Frequently asked questions about Sue Botelho at Waterstone Mortgage NMLS #262520
How is Sue Botelho at Waterstone Mortgage NMLS #262520 rated?
Sue Botelho at Waterstone Mortgage NMLS #262520 has a 5 star rating with 175 reviews.
When is Sue Botelho at Waterstone Mortgage NMLS #262520 open?
Sue Botelho at Waterstone Mortgage NMLS #262520 is closed now. It will open on Monday at 9:00 a.m.