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Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Lack of cleaning
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
The amenities on this property were less than sub par. There was construction which meant lots of banging, the beds were very uncomfortable, the food, well let’s say that you could have eaten cardboard and it would have had more flavor. I will say that the staff was great at the property, one thing that we did not like was right after you check in you are told to complete the process by taking to additional staff and come to find out it was only to try and get you to buy into their time shares. We received phone calls to our... read more
Terrible noisy coming from the kichen of the hotel restaurant almost from every midnight to morning, we have asked front desk, but nothing changes, can hardly sleep for even a single night during our 4 days stay, if anybody go there, avoid the ground level or maybe lower level rooms, too too too noisy.
Sunset Royal Beach has a 4.3 star rating with 6,742 reviews.
Sunset Royal Beach is open now. It will close at 6:00 p.m.