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Sunset Royal Beach

4.3

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Location details

Km 10, Blvd. Kukulcan Lote 13-B, Punta Cancun, Zona Hotelera, Cancún, QR, 77500, Mexico

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.36,742 reviews
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Verified traveler 
4 years ago

Pesimo servicio. En general servicio pésimo!!! La comida mala, pedí una ensalada de sardina, con aceitunas, tomate y aderezo de limón y miel y me llego la lechuga más barata, atún y dos aceitunas. Y así todos los platos que uno pide a la carta… La alberca es mini Las habitaciones son amplias La ubicación es buena 

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Thomas 
4 years ago

My wife and I stayed for two nights at this hotel after our flight was delayed for a few days. Pros: Nice beach, great waves, rooms are big and have a kitchenette Cons: Food is not good, I don't know how to describe it, but it's really bland and there is very little variety. My wife is a vegetarian and there was almost nothing for her to eat. The atmosphere inside the hotel is weird. It has a very old feeling. The restaurant in the center of the hotel felt more like a dining room at an old age home. The outdoor dining area w... read more

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Verified traveler 
4 years ago

The worst hotel ,The worst customer service and service 

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Verified traveler 
4 years ago

Not happy overall . 

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Verified traveler 
4 years ago

the food is average and we got a room full of mold. Not to mention that the room was at the first floor where one of the restaurants is and it was impossible to get some decent night rest because of the loud noises 

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Melissa 
4 years ago

Sorry but I’m being real. The service was great but the room was average and overpriced in my opinion....won’t stay here again. 

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Verified traveler 
4 years ago

bad experience It wasn't what my friends and I were expecting, the images on the internet are amazing and the reality is not like that, the food is awful and the rooms aren't nice 

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Verified traveler 
5 years ago

It’s really good situated, but everything is just so old and outdated not going back for sure. 

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Verified traveler 
5 years ago

Octavio front desk extremely rude our check in process took almost an hour. . Not polite. Food was not great do not recommend. C Our room key was very difficult to use some didnt work at all even after getting new ones. If it wasnt for Francisco our stay would have been horrible. He really treated us well and was very polite 

Frequently asked questions about Sunset Royal Beach

How is Sunset Royal Beach rated?

Sunset Royal Beach has a 4.3 star rating with 6,742 reviews. 

When is Sunset Royal Beach open?

Sunset Royal Beach is open now. It will close at 6:00 p.m.