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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,164 reviews
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2016 FORD EDGE SEL Owner's profile image
2016 FORD EDGE SEL Owner 
5 years ago

Excellent especially the guy at the desk 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Raul M.'s profile image
Raul M. 
5 years ago

Excellent follow up. Unfortunately we are still waiting to see if our body shop will be totaling our vehicle before we can purchase from Surprise. Thank you Surprise for your excellent service. 

Business response:

Thank you for your positive review! 

2008 FORD MUSTANG GT Owner's profile image
2008 FORD MUSTANG GT Owner 
5 years ago

All went well. No new issues. Thanks. 

Business response:

Thank you for your positive feedback! 

Kelli O.'s profile image
Kelli O. 
5 years ago

Joe was great about working with us well after his shift had ended. Everyone was helpful and courteous. Very professional, yet with kindness. 

Business response:

Thank you for your positive feedback! 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
5 years ago

Brought in for a recall campaign, service was timely and outstanding. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2019 NISSAN ALTIMA PLATINUM Owner's profile image
2019 NISSAN ALTIMA PLATINUM Owner 
5 years ago

I used a Berkshire Hathaway dealer nearby to reapply ZakTek. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2013 FORD FLEX LIMITED Owner's profile image
2013 FORD FLEX LIMITED Owner 
5 years ago

Great service no problems or issues 

Business response:

Thank you for taking the time to leave us a positive review! 

2007 FORD F150 Owner's profile image
2007 FORD F150 Owner 
5 years ago

Dealership clean and expansive. Very comfortable amenities, with frequently extra cleaning due to the current pandemic. My service advisor, Joe Hough, was very courteous and friendly and gave me some great advice on the service I needed. Work was completed in a reasonable time (for waiting) and I couldn't be happier with the price (military and first responder discount). I most definitely recommend Surprise Ford for your service needs. 

Business response:

Thank you for your positive feedback! 

2013 FORD E450 SUPER DUTY Owner's profile image
2013 FORD E450 SUPER DUTY Owner 
5 years ago

Service was fast and great 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,164 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.