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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Super nice, professional and experienced Service Advisor (Joe Hough). Service waiting area and facilities were very neat and clean. Covid-19 practices were evident. Received great recommendations for service. Really appreciate the military/veteran discount.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Yes, Exceptional. Julian, the Service Advisor took care of me & my car. No problems...just needed a batterie.
Business response:
Thank you for your positive feedback, from all of us here at Surprise Ford!
Checked tire pressure during service but left the tires underinflated causing TPMS light just 2 days later.
Business response:
Armand, we appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating and we would like to look into this for you. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience.
Fast and effective. Not much upselling or up charging tactics.
Business response:
Thank you for your positive feedback!
Excellent service. All maintenance items completed. Heads-up on the need to replace the engine filter. That allowed me to purchase over-the-counter and replace myself at a lower cost. Evan is an excellent service advisor and very detailed in his thinking. Much appreciated!
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Dave was a excellent service provider, friendly, thorough, and very efficient! A great representative for your company! Trina Miller
Business response:
Thank you for your positive feedback!
Quick service an on point.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
service was fantastic evan welle servise rep did a great job
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Excellent customer service
Business response:
Thank you for your positive review!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,528 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.