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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,164 reviews
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2017 FORD ESCAPE S Owner's profile image
2017 FORD ESCAPE S Owner 
5 years ago

Love the service dept. Couldnt be happier at this point!! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2009 FORD FLEX SEL Owner's profile image
2009 FORD FLEX SEL Owner 
6 years ago

David was great ! All staff was great ! 

Business response:

Thank you for your positive feedback! 

2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
6 years ago

Dave was very helpful and courteous 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2012 FORD FUSION SEL Owner's profile image
2012 FORD FUSION SEL Owner 
6 years ago

Lyft drop off and pickup (so I did not have to wait) - They even washed my car! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2013 LINCOLN NAVIGATOR Owner's profile image
2013 LINCOLN NAVIGATOR Owner 
6 years ago

Great service! Very happy with my experience with Surprise Ford! 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
6 years ago

Work for Recall was accomplished on time as promised 

Business response:

Thank you for taking the time to leave us a positive review! 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
6 years ago

Performed recall procedure, all went well 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Rosie S.'s profile image
Rosie S. 
6 years ago

Good efficient and nice customer service 

2017 FORD ESCAPE S Owner's profile image
2017 FORD ESCAPE S Owner 
6 years ago

As of now, all is perfect. They are friendly and professional. Logan was great!! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,164 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.